Customer Service Manager

Nia M. Davis

*** * ********* ****** *** H**

Glenolden, PA 19036

Email: ********@***.***

Objective: To secure an Managerial position with a dynamic and challenging company. Experience: Newsome’s Tax Service Philadelphia, PA 19143 Tax Preparer January through May, Annually

Prepared Federal and State Tax Returns.

Assisted with filing, customer service and phone responsibilities. Comcast Corporation Philadelphia, PA

Payroll Specialist July 1999 to Sept 1999

Input hours, processed reports, manual checks and transmitted to automatic Data Processing (ADP).

Sent payroll reports and corresponded with other Payroll Specialist at subsidiary companies internationally. Keystone AAA Philadelphia, PA

Payroll Specialist May 1999 to April 1999

Data Entry of Payroll and transmitted payroll reports to Ceridian.

Bookkeeping of confidential payroll and personnel information. Bartash Printing Inc. Philadelphia, PA

Human Resource Manager May 1998 to April 1999

Benefits Coordinator- worked with various medical companies to ensure benefits and payments.

Cost Accounting Clerk- Managed accounts receivable, collections, and detailed bookkeeping functions.

Payroll Manager- Performed payroll and time card duties, made and recapped 401k Plan Contributions.

Inventory Clerk- ordered and purchased necessary business supplies.

Part-Time Receptionist- Typed and distributed memos. Education: Community College of Philadelphia Philadelphia, PA 2004-2007

Dual Associate’s Degree: Liberal Arts and Speech Communications

Accounting and Business Management Courses

Skills: Facilitated administrative meetings. Worked with various medical and life insurance companies including Oxford Health Plans, Aetna USA, Keystone, AFLAC and Merrill Lynch. Advanced in the following software programs including: Excel, Microsoft, Solomon and Orrtax. AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com.

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