Objective: Dedicated and focused professional who excels at working hard, prioritizing work, and following through to achieve work-related goals and objectives

Results-driven Administrative Professional with proven track record of organization, prioritization and strong communication skills

Sales focused with ability to develop customer trust and promote customer retention

Ability to work independently and as part of a team

Excellent organizational skills, software skills, truth seeker, and diverse, out of the box thinker

Exceptional communicator who effectively interacts with clients and all levels of management

Education

Associate Applied Science – T Degree in Information Systems Business Intelligence Bellevue College Certified Business Intelligence Developer Graduated, June 2017

Certified Business Intelligence Analyst 3.70 GPA

Technical Proficiencies

Programming /Scripting C#, JavaScript, HTML, CSS

Tableau, Visio, SSRS, PowerPivot, Power BI Software

Microsoft Word, Excel, Outlook, Outlook365

SQL Server 2014, 2016 (SSMS, SSRS, SSAS, SSIS)

Experienced working with SQL database management and using Tableau and Power BI to develop visual reports

Excellent English and Amharic and Tigrina comprehension, both verbal and written

Professional Experience

Administrative Assistant

2010 - 2017 John L Scott - Seattle, WA

Helped conduct Open Houses and perform other various client-facing marketing and sales roles

Performed various operational roles for agents such as answering phone lines, scheduling meetings, and handling documents

Medical Interpreter

2014- 2016 Interpreting Transcribing & Multimedia Services - Bellevue, WA

Served as a translator and language services to non-English-speaking patients at various hospitals and clinics, helping patients communicate with physicians, nurses and other medical staff

Responsible for scheduling appointments and working with hospital and patents to coordinate schedules (which includes notification of any changes to schedules, etc)

Served as trusted advisor to the patients by building safe environment to nurture the relationships with both doctors and patients

Worked with case managers to coordinate and translate housing accommodation for refuges

Volunteer Experience

Parent Volunteer

2006 - Present Mercer Island School District – Mercer Island, WA

Volunteering in classrooms and after-school programs such as the math, chess, science and book clubs.

Child Life Department: Sibling and Outpatient Playroom

2010- 2011 Seattle Children’s Hospital - Seattle, WA

Provided opportunities for children to attain developmentally appropriate reading materials, and play and socialize with others, in order to offset the detrimental effects of prolonged hospitalization.

PTA Vice President

2002 - 2005 Mukilteo School District – Mukilteo, WA

Organized PTA fundraising events, served as a representative at school district meetings, and volunteered in school-related programs both inside, and outside of the classroom during my time as the PTA Vice President

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