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Manager Account

Location:
Carlisle, Pennsylvania, 17013, United States
Posted:
January 25, 2018

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John M. Clunas

** ***** ****** ***** ** ***** USA 412-***-****

Experience

Analyst, AHOLD USA 6/2012 – Present

Manually proved calculations (returns, turnover, active share, and other characteristics) and established new processes for producing them when warranted.

Identified multiple perspectives for detailing work completed, clearly summarized results, and highlighted noteworthy items for marketing department and upper management to increase awareness and to contribute to globalization and efficiency improvement efforts.

Initiated automating delivery of data to marketing that reduced work time by 75% and eliminated 90% of possible errors.

Strengthened relationships with internal and external clients by improving communication with them and being more responsive to their individual needs.

Developed best practices for client reporting based on discussions with clients, our relations managers, my manager, and the legal department.

Compliance Analyst, Access Data Corporation 2007 – 12/2011

Performed assessments related to inherent risks and conflicts of interest in varying business lines;

Implemented policies and procedures reasonably designed to prevent violations of federal securities

Regulations and to address risks and conflicts of interest;

Supervise annual review of policies and procedures and report on overall Short Term trading

Assist the firm in implementing corrective actions as identified by the testing programs;

Recommending enhancements to all facets of the business;

Overseeing compliance training programs;

Ensuring timely and accurate regulatory reporting.

Mutual Funds Group Contract Specialist, BNY Mellon Financial 2005 - 2007

Construct, draft, and negotiate contracts in accordance with procedures and guidelines;

Ensure that accurate and sufficient contractual documentation is developed effectively;

Interpret contract terms and conditions for internal customers and end-users;

Review and negotiate contracts proposed by vendors;

Prepare and maintain internal contract summary reports. Provide business advice and guidance to internal clients and end-users regarding potential issues stemming from new business;

Communicate progress, barriers, risks and benefits to varying management levels and stakeholders;

Understand practice and client business goals and how they impact products and services procured;

Apply existing or new tools and processes to daily work to effectively implement solutions to enhance the performance of the organization. Manage own workflow and propose process improvements;

Build relationships with internal clients and end-users using sound partnering and negotiating skills;

Report on the impact of various changes in firm policies, organizational structure and procedures.

Account Manager, Edgewood Services 1998 - 2005

Implemented and converted new clients onto the Federated Trust Connect Platform;

Managed all aspects of the clients’ accounts while maintaining a professional / profitable relationship;

Successfully introduced clients to new and existing products from several large mutual fund families;

Highly proficient in a number of financial software programs, to support client-based technical needs;

Participated in customer visits and seminar / sales workshops for both current and prospective clients.

Client Consultant, Federated Investors 1996 - 1998

Assisted international financial institutions in daily trading. Portfolios ranging from $100M to $1B;

Worked with clients on sensitive issues such as establishing new accounts, exchanges & transfers;

Responsible for allocating duties to the staff via AWD (Automated Work Distributor) software package.

Education

B.S. Communications, 1988

Liberty University, Lynchburg, VA

Certifications

Series 6 license (Registered Representative with NASD)



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