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Project Manager Technical Support

Norwalk, Connecticut, United States
January 25, 2018

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JOHNATHAN HARRIS PMP Norwalk, CT ***** 954-***-****


Senior Program / Project Manager with extensive experience developing and deploying Financial/Capital

Markets enterprise-wide technical solutions, Commercial off the shelf (COTS) integration initiatives within

aggressive time, quality, and cost requirements. Microsoft Project Server, Clarity and SharePoint Administer.

Project financial planning; calculating costs, project budgeting, contracting funds and financial control. Analytical strategist skilled in pinpointing and resolving complex business challenges via continuous improvement implementations. Articulate communicator adept in strengthening relationships across functions.

Technical Skills:

Factset, Argent, Netezza, COGNOS, DataStage, SAS, Ab-Initio, MicroStrategy, Red Hat Linux, Sun Solaris, Windows XP, UNIX, Clarity, Meta Data, Microsoft Project Server, SAP, PAM, Visio, SQL, IBM Webshare, Tandem, Oracle Sybase, Delta Systems, Lotus, Harvard Graphics, Rbase, dBase III, Pascal, Financial CAD, Excel, Basic, Novell, Autosys, Tops, SIAC systems, UML, COBOL, Microsoft Office, C++, Visual Basic, Reuters, ADS Systems, OASYS, Advent-AXYS, MOXY, Global Plus, Sovereign, TUFFS, Wall Street Systems, AS400, Bloomberg, Devon, Obertron, SunGard Systems PHASE III, KONDOR, FNX Systems, Gentran, EAGLE PACE V6 through 9.1 STAR, MUREX, Long view trading, Charles River Trading and Compliance.



Bridgewater Associates 8/17 - Present

Senior Project Manager

Manages the planning, organization and implementation of all project activities of Business, Technical and Operational staff.

Provides AGILE direction and control of work performed in the framework of all projects, including monitoring the critical path and implementation of appropriate corrective actions.

Ensures adherence to current project management standard processes and compliance to quality assurance policies.

Provide overall project communication to stakeholders and program management of stakeholder’s expectations.

Manage day to day project activities, such as issue tracking and risk mitigation, facilitating team meetings, (with various groups) and preparing/delivering status reports.

Proactively identify and solve project issues through negotiation and or escalation processes.

Solid history of managing development, support, modifications, enhancements and troubleshooting technologies.

Proven ability to manage a team responsible for producing quality deliverables on time and on budget.

Freddie Mac 11/14 – 4/17

Senior Project Manager

Client Management Reconciliation, Business Intelligence Project Manager, Clarity and SharePoint Administer between business and ETL technical staff at all IT and Business levels, while representing Business, Program Management and IT departments. Performs financial tracking during project execution to ensure budget accuracy is met.

Partner with leaders across functions and across business lines, both locally and internationally.

Work closely with development and design teams to coordinate the build and launch of new products, features and programs within the AGILE and Waterfall methodologiez.

Lead Scrum Teams both on shore and off for Application new development and enhancements

Facilitate the creation of a well-defined Project Backlog and creation of new Project Plans

Manage Sprint and Release planning and development cycles for Office Desktop Apps - With Office 365, Word, Excel, PowerPoint, Publisher, and Access

Usage of the desktop versions of the office, stream live apps using proprietary connectivity to the Internet for use of Office Web Apps from Corporate sectioned devices

Organize and lead groups of up to 30+ stakeholders, both business and technical

Pull together upfront estimates of time and resource utilization

Tracked and reported key project metrics and capital budgets

Manage relationships with the Product Team, Mobile, Infrastructure Teams and other stakeholders

Budget, Email & Calendar Administrator

The Hartford 5/14 – 10/14

Senior Project Manager – Business Intelligence


Responsible for overall coordination, project financial status reporting and stability of complex and cross-functional project oriented work efforts

Manage multiple AGILE projects simultaneously

Established and implemented project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations

Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers

Partnered with senior management of the business community to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise

Allstate Investments 8/13 – 5/14

Senior Project Manager – Business Intelligence

Interface with C-level executives and business management team to determine and define project feasibility across Capital Markets operational and financial functions. Conceptualize and create project plan with clear articulation of project expectations, including desired business outcomes, service-level agreements, performance metrics, and overall risk. Recommend best agile solutions and improvements to upper management based on innate grasp of business issues. Sourced and select external vendors and third parties, including Disaster Recovery and off-shore and outsourced consultants.

Integral in advancement of project via program-level integration of Business Intelligence solutions, creating estimating models, refining plan, and managing performance against it

Chief facilitator of weekly scum methodology sessions with both on shore and off shore teams

Directed three vendor relationships toward data warehouse pilot implementation under time and budget

Escalation point for identifying and resolving project-critical issues

Central Hudson Gas and Electric 12/12 – 8/13

Senior Project Manager – Business Intelligence

Oversaw and optimized business, budget requirement analyses and project management activities in line with all specifications. Facilitated integration of agile and waterfall methodologies while partnering with stakeholders to create master schedule.

Directed Netezza, Business Objects, ETL, Datastage, MicroStrategy, and COGNOS programming activities. Lead requirements definition, project definition/planning, toll gate documentation, and management dashboard reporting.

Senior point of contact between business and technical staff at all levels, while representing the Program Management group and the Information Technology department

Chief facilitator of weekly scum methodology sessions.

RBS Citizen’s Bank North America 4/12 – 12/12

Senior Project Manager – Business Intelligence/Commercial Lending

Liaised between business and technical staff at all levels, while representing Program Management and IT departments. Supported and led internal customers with requirements definition, project definition, and project planning.

Closely reviewed and interpreted all plans, Legal – Compliance specifications, and schedules for each project’s scope of work in conjunction with assigned resources. Collaborated with customers, developers, and vendors to refine scheduling and resolve agile methodology issues.

$2 Million U.S.; Direct Reports: 47

Led seamless gathering and synthesizing of information from 60+ stakeholders

Citi Bank North America 11/09 – 2/12

Senior Project Manager – Business Intelligence/Consumer and Commercial Lending

Trained, mentored, and directed cross-functional project teams through full project lifecycle for multiple high-profile initiatives. Ensure timely delivery of Business Intelligence solutions. Spearheaded major Capital Market data warehouse efforts regarding requirements analysis, design, development, and integration programs.

Recommended agile methodology solutions aligned with business/IT strategies and complied with corporate architectural standards. Execute capacity, budget, and project commitments for Development, QA, testing, Data Modeling, COGNOS, and SAS Reporting areas.

Relied upon for senior administration of Microsoft Project/Project Server and Plainview project management, time tracking, and accounting application

TIAA-CREF 3/08 – 11/09

Senior Project Manager – Infrastructure

Role entail directing Prime Brokerage and Market Data development teams in resolving complex application, integration, and infrastructure technical indicatives. Analyzed complex performance and capacity issues with systems applications software and/or application components. Mentored and trained junior managerial staff against aggressive performance metrics. Collaborate closely with IT staff on agile development, troubleshooting, and other technical efforts.

Served as departmental head to interdepartmental or interdivisional Market Data vendor project initiatives

Blue Frog Solutions 1/07 – 3/08

Director of Project Management Office

Execute technical support and development of Prime Brokerage Securities Lending, Trading and Portfolio Accounting applications within a C#, .NET and MS7, FACTSET Integration. Architect, constructed and implemented PMO-standard bodies of operations.

Assist in project engagement preparation, review, and negotiation

Maintain project plans and schedules

Manage Market Data development and architecture groups

Conduct project status meetings

Provided comprehensive oversight of 14 offshore developers and 21 onshore staff

John Hancock Advisor, LLC 8/06 – 11/06

Senior Project Manager

Manage Global Trading Application Development and Technical Support initiatives, as well as design of interface for new Prime Brokerage Trading product development and support.

Senior supervision representative of system integration, implementation and use case scenario testing of Charles River trading, Pam and Advent applications. Execute support and development of Mutual Funds, Equity and Fixed Income Cash Front and Back Office applications within an MS 7 Integration environment.

Franklin Templeton Investment 9/04 – 8/06

Senior Project Manager

Led all project processes within Global Trading Application / Market Data Development and Technical Support functions. Defined and documented current IBM WebSphere vendor relationship and potential future Prime Brokerage Margin financing supply alternatives.

Architect market data tactical and strategic solutions

Coordinated and managed cross-functional sourcing strategies from beginning to end for all Dodd Frank activities

Effectively communicated procurement strategies to team members and stakeholders

Created solutions for and led the design, development, and implementation of information security-related software packages, utilities, and advanced monitoring systems for client/server, AIX, UNIX, and distributed systems

State Street Corporation 11/03 – 9/04

Senior Project Manager

Conduct high-level business analysis involving complex business requirements and processes for Prime Brokerage and Cash Management High Net Worth clientele. Execute performance-attribution reporting through PAM.

American Century Investments 5/03 – 10/03

Project Manager

Facilitate proof of concept life cycle of investment performance measurement, including advance attribution reporting methodologies. Employ as a Senior Supervisory representative of implementation methodology, development and testing.

Mellon Bank 9/02 – 5/03

Project Manager/Senior Business Analyst


Full project QA life cycle administrator of Pace Data warehouse, Eagle STAR Accounting system implementation development and documentation of complex manual Insurance financial test plans

Provided full service technical support for Cash and Margin Accounting group

Senior supervisory representative of implementation and testing



BS, Corporate Finance, Computer Science; Farleigh Dickenson University

Project Management Professional; Project Management Institute

Certifications: Series 3, 6, 7, 63


Officer: United States Coast Guard Aux - National Branch Chief MS

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