Manager Management

CURRICULUM VITAE

OF

MAKOSA BEAUTY MASIA

*** ***** *

MABOPANE

0190

Cell: 083-***-****/082-***-****

Email address:***********@*****.***

PERSONAL SUMMARY

I am a self-motivated individual with excellent teamwork skills combined with the discipline to work extremely well on hers own if required. Strong organisational and communication skills involving the ability to disseminate information and knowledge whilst listening and putting into practice advice and instructions.

PERSONAL INFORMATION

Surname : Masia

First Names : Makosa Beauty

Tittle : Miss

Identity Number : 900**********

Date of Birth : 13 May 1990

Gender : Female

Home Address : 143 Block A, Mabopane, 0190

Nationality : South African

Health : Excellent

Religious : Christian

Criminal record : None

Home language : Sepedi

English

Tswana

IsiZulu

Venda

Xitsonga

Speak

Good

Good

Good

Good

Good

Read

Good

Good

Fair

Good

Fair

Write

Good

Good

Good

Good

Good

Other languages :

Cell Number : 083***-****/082-***-****

Email address : ***********@*****.***

EDUCATIONAL BACKGROUND

2007 Dynamique training solutions – Advanced computer literacy training certificate

Keyboard skills, Operating A PC System, Pc Operating System, Word Processing, Word processing (Business) Computer spread sheet, Spread sheets for Business, Produce A Presentation, Presentation for Business.

2008 National Senior certificate –Makgopele High School

Sepedi Home Language, English Additional Language, Life Orientation, Accounting, Business

Studies, Economics.

2009 PC Training and Business College- Further Education and Training Certificate: Management

(SAQA ID: 23656) –NQF 4.

2012 PC Training and Business College – Diploma in Business Administration

(With Specialisation in Accounting and Business Information Systems)

Accounting, Business Communication, Business Management, Economics, Entrepreneurship

And Small Business Management, End user Computing, Information System, Business Law,

Business Statistics, Total Quality Management, Effective Industrial Psychology.

2017 Absa Barclays - ready to work programme (work skills) Certificate

Entrepreneurial skills, People Skills, Money Skills and Work Skills.

2017 Digify Bytes-Certificate of completion.

Troubleshoot, manage and resolve all desktop related calls.

POP, IMAP, Exchange and ADSL support.

Mailbox setup and support.

Doing email setups on all platforms of Microsoft, Thunderbird and Windows Live Mail.

Live chat, Hosted Mail Exchange.

WORK EXPRIRENCE

August 2015 to December – Harambee youth Employment Accelerator (Customer sales)

Responsibilities:

Ensure that all complaints are logged on the system.

Verify and follow up to ensure that adequate information for complaints is received.

Categorize complaints.

Provide feedback to Facilitator update accordingly.

Update accordingly, Keep customers informed upon receiving complaint.

January 2013 to December 2013: letlotlo secondary School Centre Operation- Accounts Officer

Responsibilities:

Processing and costing of invoices, claims and daily payments

Investigating and resolving queries telephonically.

Resolving of purchase orders, invoices, or payment discrepancies and documents.

Receiving faxes with proof of payments to track the payments.

Typing.

Provide and update claimant information accurately on database

KEY SKILLS AND COMPETENCIES

Strong Administrative skills.

Excellent communication skills.

Customer Relations skills.

Time management and good listening.

Advanced Computer literacy (MS Office package & Outlook).

INTERESTS AND HOBBIES.

Activities : Member of church choir and debating group.

: Reading, Hiking and Camping.

REREFENCE

Company : Harambee Youth Employment Accelerator

Mrs Robyn Pretorius : Facilitator

Telephone : 082-***-****

Company : Letlotlo Secondary School

Mr Thage N.W : Principal

Telephone : 012-***-****

Company : PC Training and Business College

Mr Kiran Mika : SSO Manager

Telephone : 076***-****/012-***-****

Contact this candidate