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Customer Service Assistant

Albany, New York, United States
13.00 per hour
January 25, 2018

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Seeking full time employment to practice skills as a CNA in a work environment. Dedicated, hardworking young professional looking to gain experience and further training in a medical setting.


Trained in proper use of Hoyer lift as well as transporting residents to and from

Capable of helping residents with wheelchair/ walker use, utilizing a gate belt, and assisting with bed changes

Able to assist with activities of daily living

Trained on proper technique to assist with and perform ADL’s as well as vital signs

Educated on proper procedures for infection control and HIPAA regulations

Illustrates intake/output records and patient care accurately

Utilizes strong organizational and planning skills in the work place

Demonstrates the ability to communicate in a clear and professional manner

Able to utilize customer service skills to create an authentic connection with clients


FEMA: Introduction to Incident Command System

United States Department of Labor: Boston Region Customer Service

ServSafe Food Handler March 2017

CPR, AED & First Aid April 2017

Blood Born Pathogen March 2017


Price Chopper, Albany, NY August 2014-January 2016


Greeted customers, provided coupons and advertised weekly specials

Scanned items, provided change, balanced drawers, and processed transactions

Maintained clean and orderly checkout areas


Glenmont Job Corps Center, Glenmont, NY February 2017-November 2017

Certified Nurse Assistant July 2017

High School Diploma, Penn Foster Program November 2017

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