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ERP Admin, IT Admin, System Admin

Manama, Capital Governorate, Bahrain
January 25, 2018

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Mob:+***-******** email:


To carve out a career in the area of Information Technology/ERP that utilizes my skills & abilities, offers professional growth while being resourceful, innovative & flexible. Leverage my overall experience to help companies to design and execute business strategies and solutions, along with this, would love to learn new thing as per project requirements by fulfilling the organization’s aspiration.


Over 8+ years of compound experience in IT on analysis, design, development, customization & maintenance of various business applications in an effective way to deliver software solution.

Over 7+ years in Database Design, Data Analyst, Development and Implementation of Client- Server Applications & Database systems using MSSQL 2005/2008 with production support.

Over 7+ years of experience in ERP modules like HR and Payroll, CRM, Finance, Procurement, Asset Management, Production, Inventory, Point Of Sales.

Expertise exposure in the ACADEMIC Management Applications.

Deep Knowledge in Hospital Management System, Supply Chain Management,

Expert Experience in design of Crystal Report using multiple type of databases.

Excellent skills in creating SQL objects like Tables, Views, Stored Procedures, User Defined Functions (Scalar, Table Valued).

Expert in creating Sub-Queries and Joins for complex queries involving multiple tables. Capable to write efficient, complex queries against very large data sets .

Involved in designing and implementing the data model based on the requirements.

Very good experience in Installation, Configuration, Maintenance and Upgrading of Microsoft SQL Server and Database.

Hands on Experience in Monitoring, Backup, Restore, Locking, Deadlock and Troubleshooting SQL Server 2005/2008.

Experienced in implementing and maintaining database security (create and maintain Users and Roles, assign privileges).

Excellent experience in developing and designing stylish Drill Down, Cascading, Parameterized, Drill through, Sub reports, Pivots and Charts using Global variables, Expressions and Functions for the business users using Crystal Reports and Microsoft Visual Studio 2005/2008.

Ability to work individually and in group, hunting nature to solve the problems, capable to excel in programming. Strong analytical, logical, problem solving skills and organizational abilities.

Capacity of Hard work and to learn quickly, technically motivated and creative.

Self-starter, result-oriented team player with an ability to manage multiple tasks simultaneously.

Proven ability to cope with various challenges during development.

User oriented with a desire to learn client's business requirements and a quick understanding of client and system needs.

Proactively look into the trends of the issues/risks and help to improve in the process to achieve higher product reliability and availability.

Strong skills in requirement study, gap analysis, recommendations to business process improvements, development of procedures, forms & documentation.

Extensively involved in demos, presentations, meetings and interaction with senior management and clients.

Extensively worked on establishing Data warehouses and Data management. BIJO MAMMEN

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Managed projects in a timely manner, ensuring accuracy and the deliverables were met.

Expertise in automation of Data Migration.

Enthusiastic and project-oriented to develop a creative solution for challenging business needs of our clients. Good appreciation from the client.

Excellent knowledge of Visual Basic and Database architecture.

Configured and Implemented SharePoint Server 2013 with different level of user rights and requirements

Sound knowledge in installation of all Microsoft Servers and configuring Active directory, DSN, DHCP.

Expertise in the installing and configuring the Promethean Active Board for the school with more than 500 users.

Qualification & Certification

Master Of Computer Applications (MCA) 2007 pass out from Bharatidasan University,Trichy,Tamilnadu, India.

Bachelor of Computer Applications (BCA) 2004 pass out from Bharati Dasan University,Trichy,Tamilnadu, India.

Summary of Job Experience

Working as System Administrator at Al Noor International School, Bahrain, since Jul’12.

Worked as a ERP Functional Consultant at Focus Softnet Solutions, Bahrain from May’11 till May’12.

Worked as a ERP Support Engineer at AurionPro Solutions, Bahrain. from Jun’08 till Mar’11.

Worked as a Process Associate at Tata Consultancy Services (TCS), Chennai from May’07 till Jun’08.

Technical Expertise

RDBMS: MS SQL Server 2000+, MySQL

Tools and Utilities: MS Office, MS Projects, Corel draw Platforms: MS DOS, MS Windows,Ubuntu Linux

Web Server: IIS, Apache Tomcat, WebSphere

CMS Joomla, Wordpress

Reports Crystal report 9,10,13

Virtual desktops VM Ware, Citrix

Networking VPN, Point to Point,WAN,

ERP Softwares FOCUS 6,FOCUS RT,Focus I, FAME,SAGE,Tally,Peach Tree. Professional Experience


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1) Al Noor International School- System Administrator. Responsibilities/Accomplishments:

Captured the business requirements on school, worked on developing the required IT infrastructure for the school.

Setting up of IT infrastructure and database required for Academic Management Software named ARMS and ERP software Focus RT .

Installation, configuration and implementation of FOCUS RT and ARMS with SQL Server.

Configuration of Share Point Server 2013.

Developed various kinds of reports (tabular, cross tabs, pivots, charts) using Crystal Reports 10, 2013 and Microsoft Visual Studio 2008.

Worked on drill down, linked and parameterized reports.

Customizing the ARMS modules as per the school’s business process needs.

Setting up the Users, Roles and Privileges.

Developed new stored procedures/functions to process data and populate them in the appropriate destination tables, extract data for daily, monthly, yearly fee due reports to be send to the parents.

Worked with developers to tune the SQL queries.

Built reports using answers including drill down objects, union based reports, formatting and functions within the reports, filters and prompts.

Written Functions & Stored Procedures for validations, calculation as well as for data formatting.

Installation, Configuration of server 2008,2012 with appropriate DNS and DHCP.

Installation, training of Active Board Promethean.

Installation and configuration of Calling System for multi counter reception.

ID card designing and printing.

Maintaining and configuring PBAX system, CISCO VOIP phones and SIEMENS Digital Phones.

Created 50+ customized reports in Crystal Reports with the use of Stored Procedures, Views.

Migration of huge amount data for students and employees from one software to another.

Helping Accounts,Hr and Transport department for the respective department requirements for creating different reports and customizations.

Creating multiple formats for bank transfers, salary transfer certifications, salary certificates, termination and joining letter formats in FOCUS RT and crystal reports.

Creating different views and layouts with user specific fields in the different vouchers.

Creating user specific reports in focus as per the department requirements. Also involved in Active Board Management, VPN, Database & Report design of various short-term projects noteble:

School Specific multi curriculum report card software.

Graphical MIS reports for the school academic performance.

Linking two locations with Point To Point network. BIJO MAMMEN

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Job Description

Defining and determining the scope of the deliverables

System Requirement Specifications through a detailed system study

Designing a functional framework based on which the development takes place Authoring Project Related Documents viz. Business Requirement Document, SRS, GAP Analysis, Reverse Traceability Matrix etc.

Active role from the time of System Requirement Study (Functional) to till end of the implementation of the software system (Work Flow diagrams, SRS, Business Requirement Document and Implementation of ERP System)

Training the users on Implemented ERP system and supporting them in live operations

Preparing Project task wise schedules and Plans

Assigning responsibilities to the team members if required.

Ensuring the adherence to the time line and work progress

Interaction with the stakeholders for project kickoff.

Planning of Project schedules and the deployment of consultants within the region.

Define preliminary Project Scope Document.

Monitor project performance and analyze deviation from the Project Scope.

Monitor the Project status and implement corrective actions

Management of stake holder expectations

Ensuring the adherence to the time line and work progress

Obtain formal sign off, document and communicate with stakeholder

Measure the Service Quality and Customer Satisfaction

Closing the Project Activities and Documentation of Deliverables Other Tasks has to be taken care as an Implementation Consultant are 1) Migrations of data

2) Determine migration timing

3) Generate the data templates

4) Freeze the toolset

5) Customization of forms based on client requirements 6) Creating reports as required

7) End level user training on all modules delivered. Customizations required by the clients are taken care very sensitively and implements such that client gets the best result out of the software. I have a team with 5 members under me who take care of the implementation under guidance of me and supports the client 24/7.


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Modules Involved in FOCUS 6,RT,FOCUS I,





Fixed Assets






Academic Management System

Project Management System

Warehouse Management System

Manufacturing and production.

3) AurionPro Solutions S.P.C,Bahrain, ERP Support Engineer Products- FAME ERP,FAME HRMS,FAME POS

Job Description

As an ERP Support Engineer I involved in various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service. Installation and implementation of the product was the major work by handling more than 6 projects at same time. Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements. Due to my wide knowledge in FAME ERP, I also involved in user-training of FAME ERP related to Business process and also was responsible for implementing the same. Also took active part in data modeling and business modeling.


Design and development of customized forms and reports.

Installation and implementation of the product and sql server.

Management of the whole project for implementing the requirement on the decided timeline.

Management of a team constituting programmers, application architects etc for the project completion.


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Management of the efforts of each of the project team resource.

Interaction with the client across the geography.

Design discussions and qualitative measures.

Presentations for the client on the required functionality.

Customization of forms for the client requirement with the help of FAME Designer suite and Sql Queries.

Business and functional level discussions and analysis. Modules Involved


HR and Payroll (HRMS)




Retail POS


Membership Management


Manufacturing & Production


Asset Management




3) TATA Consultancy Services, Process Associate.

Remarkably gifted, knowledgeable and resourceful Market Research Process Associate with 1year experience in collecting and analyzing data to evaluate existing and potential product and service markets; identifying and monitoring competitors and researching market conditions and changes in the industry that may affect sales. BIJO MAMMEN

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Personal Details

Date of birth : March 2, 1983

Sex : Male

Marital Status : Married

Nationality : Indian

Languages known : English, Hindi, Malayalam, Tamil

Passport Number : G 1483860 (16 Jan 2017)

Email :

Mobile No : +973-39468552,+973-39172853

Contact this candidate