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KZN, 3290, South Africa
January 25, 2018

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Date of birth: 06/10/1971

** ****** ****, ******




Operations Administrator /Receptionist at Cawood Accounting Solutions in Howick, Kwazulu Natal 1st July 2013 – 30th November 2017

Admin Function: Reception duties, co-ordinating with control room, Operations Manager, drivers, suppliers and contractors. Communicate with clients, work out price changes. Data processing, manage director’s diary and general administration & systematic filing.

HR Function: HR co-ordinating, Employee files, process wages, interviews.

Operations Function: Capture and process Logistics paperwork, communicate loads delivery to clients and resolve queries. Maintain fleet trip files, vehicle loading control sheets. Vehicle Fuel consumption calculations. Prepare Sales Orders /Invoices on Pastel. Submission of daily, weekly, monthly reports.

RTMS Function: Vehicle Inventory files ( Log books, licence documents, etc)

Vehicle Maintenance Job cards, vehicle service monitor schedules

RTMS (Road Transport Management Systems) facilitation, review

meetings, files & records, road safety/health & wellness/ staff training,

administration of rtms yearly audits. Monthly & quarter reports.

Co-ordinating Driver Medicals, Training, PDP renewals etcetera.

Bookkeeping: Junior bookkeeping using Pastel – processing of bank statements & journals. Close working with bookkeeper for information.

Transport/Fleet Coordinator: Midlands Trucking June 2011 to June 2013

•Tracking and monitoring of heavy duty vehicles using Power Track System, Accidents,

•Coordinate maintenance repairs and manage breakdowns, schedule truck washes,

•Assist drivers to take shorter safer routes to loading zones and mills, capture POD’s,

•Manage loading & offloading times, processing of Load Information, diesel issues,

•Manage & schedule drivers for shift change, liaise with clients, suppliers & contractors.

Relocating & Family responsibility: Feb 2009 – March 2011

Lodge Assistant Manager: Zanami Lodge, Polokwane July 2008 – Jan 2009 Front office management, reports, general administration. Reservations, bookings & events management, staff supervision, Purchasing, Stock Rotation/Control.

Lodge Manager: Miami Lodge, Polokwane May 2007 – Dec 2007, duty management, Opera reservations, marketing lodge products, buying & stock admin-FIFO, staff supervision. Events management & co-ordination, meetings & reporting.

Studying Purchasing & Supply: Jan 2006 – Nov 2006

Procurement Officer: World Vision International, June 2002 – Aug 2004, buying & distributing of goods & services for 23 district outlets. Supplier sourcing, Stores admin, tender committee meetings, stock requisitions, place orders, budgets, stock control and receiving.

Hotel Manager: Midlands Hotel, 1997 – 1999 responsible for events & functions co-ordination, supervision of staff, planning &duty management, management meetings. Marketing hotel products.

College Student: in Hotel & Catering Management, 1992 – 1996. Internships in 3 -5 star hotels covering all hotel departments, Front Office & Reception, night audit, reservations, housekeeping, kitchen & restaurant, Stores, Events & banqueting.


2006 National Certificate in Purchasing & Supply Management

Subjects: Basic Business Communication, Basic Accounting

Business Mathematics & Statistics, Purchasing & Supply

Stores Administration & Stock Control, Computers & Law

2000 Executive Receptionist Certificate:

Subjects: Office Etiquette & Reception Skills, receiving & dealing with clients

Petty Cash, Telephone techniques & Switchboard

Record Keeping & Diary Management

1992 – 1996 Higher National Diploma in Hotel & Catering Management (NQF Level 6):

Subjects: Financial management, Hotel Management, Marketing

Tourism & Leisure Studies, Human Resource Management

Computer Applications.

1985 – 1990 7 GCSE’s including English & Maths, 2 Advanced A level passes.

Knowledge, Core Skills & experience

•Competent user Microsoft applications (Excel, Word, Outlook) and Internet,

•Ability to work under pressure, good analytical and thinking skills-problem solving,

•Highly numerate and excellent attention to detail, time management, honesty, creativity

•Organised & logical, adapt quickly to new & changing circumstances, diplomatic

•Strong communication skills both written & oral, ability to work under pressure,

•Capacity to work with colleagues at all levels as part of a team and independently,

•Code 8 driver’s licence, Strong team working skills, strong administration experience

•Discipline, determination, enthusiasm, strong organisational skills with methodical approach.


Carol Cawood (Member / Owner)

Cawood Accounting Solutions

Tel: +27-33-330-**** Cell: +27-82-853-****


Sanet Lourens

Previous Human Resources Officer

Cawood Accounting Solutions, Howick

Cell: +27-84-593-****


Kingsley Nurden

Midlands Trucking (Member/Owner)

Cell: +27-82-558-****


Iaine Meyer

Midlands Trucking (Operations Manager)

Cell: +27-82-952-****


Heather Somerville

Fundanenja Co-ordinator, Howick

Social colleague

Cell: +27-82-378-****

Sandisiwe Mbambo

Fuel Data Analyst

Timber 24 Howick

Tel: +27-33-330-**** Cell: +27-78-490-****


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