Microsoft Office Medical

ANASTASIA BLUM, DC, CPCU

Indianapolis, IN 847-***-**** ******@*****.*** www.linkedin.com/in/anastasia-blum

EMPLOYMENT HISTORY

SPECIALIST – INJURY CLAIMS STATE FARM INSURANCE

**** ******** ******NG, INDIANAPOLIS, IN 46240

MAY 2017 – PRESENT

Handle complex bodily injury, and uninsured motorist claims in Indiana, Hawaii, Oregon, Wisconsin from start to finish – investigating liability and damage for first and third-party injury claims.

Negotiate with injured parties and attorneys toward settlement of their bodily injury claims.

Review and explain legislation, policy contracts, and claims processes to all parties to the claim.

Assist in consistency training as a Power User for new third-party injury evaluation tool.

INJURY CLAIM TRAINER - MEDICAL RESOURCES STATE FARM INSURANCE

9200 KEYSTONE CROSSING, INDIANAPOLIS, IN 46240

MAY 2012 – MAY 2017

Reviewed and analyzed medical records, bills, claim documents, and up-to-date research to assist claim personnel with answering complex medical/injury questions in order to effectively handle and settle injury claims.

Analyzed, designed, and facilitated national corporate instructional content and course material.

Trained first and third-party injury claim handlers, managers, and defense attorneys on subjects including medical records/billing (CPT, ICD-9 & ICD-10), medical conditions, treatment and prognosis.

Performed needs analysis and assessed training impact and effectiveness for new hire training as well as ongoing professional development for existing employees.

90- 100% of surveyed participants agreed my training was engaging, effective, and useful for their job.

Presented well-received insights into process obstacles and solutions to section including high-level leadership.

CHIROPRACTIC INTERN NATIONAL UNIVERSITY OF HEALTH SCIENCES

200 E. ROOSEVELT RD. LOMBARD, IL 60148

SEPT 2009 – APRIL 2011

Practiced chiropractic medicine in an institutional (educational) clinic setting.

Used formal training and continuing education to diagnose and manage the full breadth of health conditions.

CHIROPRACTIC INTERN PROGRESSIVE PHYSICAL MEDICINE

426 S MAIN ST, LOMBARD, IL 60148

SEPT 2009 – SEPT 2011

Contributed to development of patient care plans and assessments for superior patient care and interventions.

Guided and altered patient rehab regimens while maintaining steady flow in active practice.

TEACHING ASSISTANT & TUTOR NATIONAL UNIVERSITY HEALTH SCIENCES

200 E. ROOSEVELT RD. LOMBARD, IL 60148

AUG 2008 – DEC 2008

Guided clinical cases to groups of 2-10 students in both Neurology and Head/Neck Evaluation & Management courses in the doctorate program.

Assisted students in Neuroanatomy Lab to improve engagement, memory, and academic performance.

VOLUNTEER EXPERIENCE

CENTRAL INDIANA CHAPTER I-DAY COMMITTEE CPCU

FEB 2017 – PRESENT

Collaborated on a team in efforts to plan and implement the annual All Industry Day as an educational forum for the insurance industry. Promoted sponsorship and successfully recruited an educational presenter to fulfill CE requirements for CPCU Society members and licensed insurance professionals.

EMPLOYEE ACTIVITIES COMMITTEE STATE FARM

9200 KEYSTONE CROSSING, INDIANAPOLIS, IN 46240

MAY 2012 – JULY 2017

Led the local employee activities committee in planning, communicating, & organizing numerous social events for approximately 450 employees for 4 years. Collaborated with HR and remote office committees to ensure consistency and compliance, and to generate innovative ideas. Designed, created, and maintained a SharePoint site for public information and for private organization.

COURT-APPOINTED SPECIAL ADVOCATE CHILD ADVOCATES

8200 HAVERSTICK RD, STE 240, INDIANAPOLIS, IN 46240

MAR 2013 – PRESENT

Advocated for the best interests of 3 abused and neglected children assigned to foster care. Conducted interviews with children, their family members, and professionals involved in their lives;

Gathered, reviewed, and maintained documents and records; and brought concerns about their health, education, mental status, etc. to the attention of appropriate professionals. Sought cooperative solutions among individuals and organizations (e.g. counselors, teachers, medical providers, Department of Health & Human Services, non-profit organizations) and represented the children in court to ensure that appropriate services were received and issues addressed.

SKILLS

Communication, Microsoft Office Suite, Excellence in Operations Management, Adult Learning Theory, Lean Six-Sigma (equivalent of yellow belt), SharePoint, OneNote, Skype for Business, Storyline 360, Lync, WebEx,

CREDENTIALS

Doctorate of Chiropractic, IN National University of Health Sciences; April 2011

Bachelor of Liberal Arts & Sciences University of Illinois; August 2007

Chartered Property & Casualty Underwriter (CPCU) The Institutes; December 2016

Enterprise Trainer Certificate State Farm; April 2013

Excellence in Operations Management Lean Essentials & Intermediate Certification State Farm

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