Leon Poll Woodland Hills, CA

E-mail: ac36gi@r.postjobfree.com; 818-***-****; LinkedIn: www.linkedin.com/in/leon-poll-69535a7

SUMMARY

Multi-functional Business Intelligence Manager responsible for the architecture, design, development, implementation, administration and support of BI activities.

- Proven history of delivered projects from initiation to complete realization within Disney and Amgen.

As an example, successful deployment of complex, highly visible multi-million dollars Disney/IBM Cognos Business Intelligence project which required exceptional management abilities throughout the entire project lifecycle including but not limited to designing, planning, executing project initiatives within leadership of cross functional internal/external resources;

- Competence in managing and mentoring business intelligence and data warehouse development teams.

- Complete ownership of the projects including but not limited to defining project goals, expectations and tasks, team building and management, setting task-resource assignments, controlling project progress schedule, ability to evaluate and manage tasks dependencies. Provides leadership, vision and direction for data warehouse Data Quality systems in support of the enterprise business objectives and requirements.

- Professionalism in establishing strategic relationships and partnership with stakeholders, customers, peers, partners and external resources. Strong business acumen with proven ability acting as liaison between business and technical resources, comfortable to interface with executive management, running and documenting effective meetings.

- Extremely analytical, demonstrated professionalism in resolution of project circumstances by providing technical and/or logical alternative solutions. If technical solution exists – it would be delivered!

- Proven track record of delivered Business Intelligence and CRM solutions including but not limited to Cognos, QlikView and Tableau, Microsoft Power BI, Salesforce.

- Significant experience in Software Development concept and methodology including SDLC, SCRUM, Waterfall and Agile; Professional usage of JIRA and MS Project as a project management systems.

- Team player with strong attention to detail and ability to work independently.

- Sufficient Mortgage Banking industry experience.

TECHNICAL SKILLS

CRM/Salesforce; Microsoft Office: MS Excel, MS Project, MS Access, MS Visio, MS PowerPoint; Business Intelligence: Cognos, Business Objects, QlikView, Tableau, MS Power BI; Project Management methodology: JIRA, Waterfall, Agile, SCRUM; SDLC; Data Warehouse: SQL, Stored Procedures, Views, ETL; Data sources: MS/SQL, Teradata, DB2, Oracle, SAP; Security Administration: Active Directory, Access Manager, LDAP and SAP;

EXPERIENCE

American Riviera Tours, Reseda, CA 10/2016 - Present

Analytics Manager

Managed cross functional fast-paced projects focused on delivery of advanced business solutions within Extended Customer Service, Marketing, Expense Management and Invoices Automation. As a result, the company’s Revenue raised by 10%.

Elicited business requirements from Business Stakeholders by hosting interviews/workshops/surveys.

Developed full understanding of company’s business aspects including but not limited to existing system characteristics (KPI’s), already established policies and procedures, workflow analysis. Effectively communicates findings to management through PowerPoint presentations, promoted new business initiatives through demonstration of analytical capabilities.

In partnership with business leadership defined business problems and proposed scenarios for resolution, associated benefits, cost and timeline for proposed solutions, impact analysis for project potential issues and risks. Provided Impact Analysis for proposed business and technical solutions, evaluated business performance and recommend related strategies.

Established and managed a project team, defined roles and responsibilities of the team members. Responsibilities include interviewing, hiring and supervision subordinate and train team members; planning, assigning and directing work.

Managed project scope, budget and change control process. Developed and executed a Project Plan utilizing MS Project specifying logical tasks, dependencies within defined timeline.

Developed and implemented sufficient policies and procedures.

Acted as liaison between internal/external resources (Financial, Sales and Marketing, Business Operations, IT and Development team), negotiated necessary project alignments making sure project delivered on-time and under the budget.

Managed stakeholder communication including status reporting throughout project lifecycle, implement system adjustments based on feedback, provided business users Training on enhanced system.

Performed the process logic optimization and automation in order to compete with major internet Travel brands. The implemented approach provided the increase of Customer Retention Rate to 82% within targeted focus groups.

Allen Lund Company, La Cañada, CA 08/2015 – 09/2016

Senior Business Analyst / Technical Project Manager

Project Management within successful deployment of reporting application resulted transportation brokers increased productivity by 15% within boosted volume of processed loads.

Managed successful execution all stages of analytical project from concept to delivery including but not limited to business problems identification with solutions evaluation, internal/external resource management, process logic optimization, extended application testing and training program preparation.

Performed full scope of Business Intelligence software implementation process including but not limited to installation, configuration, security setting and prototype solution development using APEX (Oracle PL/SQL).

Led the Architecture, Design, and Development of a custom analytical solution utilizing QlikView Business Intelligence application based on elicited functional requirements from Business Stakeholders and defined KPI’s.

Provided critical thinking and the capability of generating consistent reports to leadership as well as an enthusiasm for translating data into actionable insight within strategic business decisions.

Developed comprehensive project communication within project resources and Business Stakeholders, effectively managed project scope, timeline and budget making sure all project roadblocks eliminated in timely manner. Functional and technical issues resolution with application vendor.

Controlled projects activity schedule, provided regular status report to the management and making sure projects executing within defined timeline and delivering high quality work.

The project involved the development of unique custom application functionality including load estimation logic with focus on ensuring that delivered system met and exceeded the fundamental business objectives.

LP Consulting / California Department of Water Resources, Sacramento, CA 04/2012 - 07/2015

Technical Project Manager

In partnership with business leadership managed and successfully implemented number of medium to large size projects including Salesforce CRM. All milestones in fast-paced release cycles were met through disciplined and well organized team work and effective management.

Elicited business requirements/specifications from Business Stakeholders by hosting interviews/workshops/surveys. Provided analysis of existing processes and workflows in order to optimize them and meet Salesforce requirements.

Managed internal development team, business unit subject matter experts, and external vendors to streamline the planning and allocation processes to improve business processes.

Developed Salesforce integration with internal/external applications within IT systems, performed impact analysis of application changes across various components and end-to-end reviews of the final product.

Established consistency and integrity of Data flow processes between Salesforce and related systems within providing appropriate data elements validation and adjustments.

Reviewed Project Backlogs to ensure that all functional and technical requirements are met, provided Post-implementation Configuration, Administration, Maintenance and Support of implemented solution.

Managed elimination of project circumstances by providing technical and/or logical alternative solutions, identified system problems and drove resolution with vendor’s support.

Provided extended users training based on developed documentation.

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Hewlett Packard / Amgen, Thousand Oaks, CA 06/2010 - 03/2012

Project Manager / Management Lead

Managed successful execution of large-scale, multi-functional projects to support strategic initiatives across enterprise.

Planned, initiated and managed complex IT projects. Led and guided the work of technical staff. Laid out project stages and assessed business implications for each stage. Monitored project progress to assure deadlines, standards, and cost targets were met.

Established and managed a team of talented Database and BI Developers., defined roles and responsibilities of the team members. Supervised, supported, trained, coached, developed and evaluated staff as assigned.

Provided application ownership including System Maintenance, Administration, establishing and reengineering Processes and Procedures.

Managed complex requirements from inception through delivery making sure they are explicitly understandable by the diverse functional groups involved.

Led application Governance activities defining users Security Groups/Roles according to business functionality.

Established effective team leadership in understanding the critical success factors and exploring opportunities to make an impact through increased responsibilities and initiatives in meeting business objectives.

Developed solutions in collaboration with SME’s and System Architects. Provided effective arrangement of project steps based on their time consumption and resource availability, especially within involvement of diverse functional groups.

The Walt Disney Company, Burbank, CA 03/2008 - 05/2010

Senior BI Architect / Technical Project Manager

Leadership the team of 30+ cross functional internal/external resources within successful deployment of a complex, highly visible multi-million dollar Disney/IBM Cognos Business Intelligence project.

Exceptional management throughout the entire project lifecycle including but not limited to designing, planning, executing project initiatives within coordination all project activities with Disney’s Business Stakeholders.

Performed analysis and documentation of existing business processes within defining functional requirements and transforming them into an analytically comprehensive technical solutions.

Led application Governance activities defining users Security Groups/Roles according to business functionality.

Managed resolution of significant number of technical issues, developed alternative solutions for identified functional problems. Demonstrated professionalism in analysis and resolution project circumstances in a diplomatic manner leading to mutual satisfaction of all parties involved.

Complete ownership of the Disney’s Enterprise Analytical environment including management of Production Support activities, establishing and enforcing Change Control policies and procedures, resolving functional and technical issues with application vendor, providing exceptional business users’ training, and enabling project teams to be more effective and focused by leveraging the core competencies.

EMI Music, Los Angeles, CA 02/2007 - 03/2008

Programmer Analyst

Successful deployment of IBM Cognos Business Intelligence product suite including installation on multi-server platform within extensive application customization, establishing execution reports by triggers, cubes optimization.

Analyzes cubes as multi-dimensional datasets, provided forecasts based on the data analysis, identified actionable recommendations to Business Stakeholders.

Complete ownership of Reporting environment including administration, maintenance, troubleshooting of technical issues within tuning for improved performance.

Complete redesign and reimplementation Security and Report Distribution strategy within Business Intelligence application.

Defined business functional requirements and translated them into a data-driven technical solution for a Digital Asset Management initiative with following Architecture, Design and Development of the Project.

IndyMac Bank, Pasadena, CA 05/2001 - 02/2007

Programmer Analyst

Implementation of IBM Cognos Business Intelligence product suite including installation on multi-server platform, configuration and security setting based on Active Directory.

Led a team of developers working in all phases of SDLC company-wide projects including requirements gathering, analysis, catalogs/reports design and development (including join strategy and query optimization), publishing and scheduling Microsoft OLAP cubes to the Web interface.

Prepared reports and provided recommendations to improve internal control and increase efficiency of Mortgage Banking Division.

Performed Financial Data elements analysis within translating user requirements into intensive database programming of SQL Stored Procedures based on the logic provided by Power Users of the Commercial, Consumer, Investment and Mortgage Banking Divisions.

EDUCATION

Certificate, Information Technology - Ameritech College, North Hollywood, CA

MBA in Engineering - Engineering Academy, Dnepr, Ukraine

Bachelor in Engineering - Engineering Academy, Dnepr, Ukraine

CERTIFICATION

Certified IBM Cognos Business Intelligence Administrator, Solution Architect

WORK AUTHORIZATION

US Citizen

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