Front Desk Assistant
Resume:
Juan Martinez
**** *** ****** **. ******* TX **596
Email: *******@***.***
OBJECTIVE:
I am pursuing a full time position in a progressive environment that will allow me to contribute and grow my skills, as well as, afford the opportunity to help the company advance efficiently and productively.
PROFESSIONAL EXPERIENCE:
PALM AIRE HOTEL AND SUITES, WESLACO, TEXAS, UNITED STATES
Front Desk/Clerk March 2016 – June 2016
Greet and check in guests
Handling guest complaints, and quickly resolving to a positive solution
File and arrange guest registration card, payment/s and guest folio
Make guest reservations via fax, phone calls, online and walk in’s
Clean front desk, sweep and vacuum lobby, sweep and mop guest restrooms
Fold laundry
Balancing money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
TEXAS INN HOTEL, WESLACO, TEXAS, UNITED STATES
Front Desk/Clerk April 2016 – July 2017
Greet and check in guests
Handling guest complaints, and quickly resolving to a positive solution
File and arrange guest registration card, payment/s and guest folio
Make guest reservations via fax, phone calls, online and walk in’s
Clean front desk, sweep and mop lobby and guest restrooms
Fold laundry
Balancing money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
MOTEL6, WESLACO, TEXAS, UNITED STATES
Front Desk/Clerk August 2014 – November 2015
Greet and check in guests
Handling guest complaints, and quickly resolving to a positive solution
File and arrange guest registration card, payment/s and guest folio
Make guest reservations via fax, phone calls, online and walk in’s
Clean front desk, sweep and mop lobby and guest restrooms
Fold laundry
Balancing money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
VALLEY REHAB CENTER AT VALLEY GRANDE MANOR, WESLACO, TEXAS, UNITED STATES
Rehabilitation Technician June 2007-August 2008
Greet and check in patients
Assist Physical Therapist, Physical Therapy Assistant, Occupational Therapist, and Occupational Therapy Assistant in resident and patient care
Clean and sanitize equipment
Sweep and mop therapeutic gym and areas
Driver for outpatients and recreational activities for residents
VALLEY GRANDE MANOR, WESALCO, TEXAS, UNITED STATES
Certified Nurse Assistant (CNA) April 2006– June 2007
Assist Nurse in resident care, ADL’s, wound care, transfers and recreational activities
Take daily notes on computer of resident progression or retrogression
Laundry
Daily ambulation, dangling and bed exercises for resident
KNAPP MEDICAL CENTER, WESLACO, TEXAS, UNITED STATES
Rehabilitation Technician September 2004 – April 2006
Assist Physical Therapist, Physical Therapy Assistant, Occupational Therapist, and Occupational Therapy Assistant in inpatient and outpatient care
Clean and sanitize equipment
Sweep and mop therapeutic gym and areas
Translate for non-English speaking patients and vice versa for non-Spanish speaking therapists
EDUCATION:
SOUTH TEXAS COLLEGE, WESLACO, TEXAS
Pre requisites for Certified Occupational Therapy Assistant (COTA) 2 years
WESLACO HIGH SCHOOL, WESLACO, TEXAS
High School Diploma, May 2005
SKILLS and CERTIFICATIONS; Bilingual/Fluent in speaking, writing and reading Spanish and English. Worked with Microsoft Word, PowerPoint and Excel. AHA CPR Certified.
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