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Mainframe Developer

East Providence, Rhode Island, United States
January 24, 2018

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Elizabeth Reis

** ******** ******, *********, ** 02915 C: 857-***-****


Extensive experience in analysis, design, development, implementation and support of IBM mainframe business systems. Adept at troubleshooting and ensuring quality control at every stage of the System Development Life Cycle. Able to function as technical lead, part of a team or independently.


Quality and Integrity

Requirements Gathering

Analytical Skills

Project/Time Management


Team Player




Process Improvement


On Call Support


Hardware: IBM Mainframe, RS6000, PC

Languages: COBOL, COBOL II, JCL, CICS, BMS, UNIX Shell, Perl

Operating Systems: MVS, Microsoft Windows XP and NT, Unix/AIX

Database/Storage Protocols: IMS, VSAM, DB2, Oracle

Communication Protocols: FTP, TCP/IP, MQSeries

Encryption Software: PGP, PKWare

Utilities: TSO/ISPF, SQL Navigator, Xpediter, File-AID, File Master/Plus, ChangeMan, Panvalet, SPF II, DYL280, EasyTrieve, SDSF, SDF2, Jobtracs, Tivoli, UniCenter, Abend Aid, Data Stage, Microsoft Office Suit


Arbella Insurance Group, Quincy, MA 2006 – 2017

Top Provider of Home, Business and Car Insurance in MA, CT, RI and NH.

Senior Mainframe Programmer Consultant

Lead developer for business critical Personal Lines Insurance System, responsible for enhancement design, development, unit, system and user testing, implementations, 24/7 support and bug fixes.

Manage less experienced developers on large projects, coordinate between IS teams, user groups and third party vendors through all phases of the SDLC.

Major contributor to all PLIS enhancements, responsible for the majority of coding improvements, bug fixes and new functionality.

Expertise in developing, enhancing, debugging and testing IMS DB/DC and batch COBOL programs in accordance with critical implementation dates.

Coordinate, maintain and support Mainframe schedules utilizing CA7 Jobtracs and Tivoli.

Sample of Major Projects:

Personal Lines Insurance System Efficiency Enhancements:

Successfully designed, analyzed, developed and implemented multiple IMS transactions, programs and MFS screens which provides the PL Ops team online access to critical policy data.

Lender Notification Processing Solution:

Working with Vendor Accounts department, developed and implemented a new system to aggregate and transmit policy data, via Linux scripts, to third-party vendors.

Bank Payments Settlement System:

Developed and implemented comprehensive Unix based file transfer system to retrieve, decrypt, transmit and merge bank payment files through the Mainframe. Executed proof of concept with third party data transmission team to determine best approach and software to meet business requirements.

Batch Processing Refactoring:

Redesigned, debugged and enhanced critical batch processes and downstream systems which resulted in reduced job failures.

Disappearing Deductible Endorsement Processing:

Designed and developed new policy endorsement which required a complex algorithm, referenced by online and batch programs, used to calculate the un-stored deductible value of the endorsement.

Claims Processing Interface System:

Discovered and corrected numerous bugs within the system which reduced the daily reconciliation reports to one fifth their typical size.

BJ’s Wholesale Club, Framingham, MA 1999 – 2006

Leading operator of membership warehouse clubs in the Eastern United States

Lead Programmer Analyst

Lead developer, responsible for the enhancement and support of critical home office and in store applications.

Successfully implemented project coordination across IS teams, users groups and third party vendors, while also working independently to meet individual coding and testing responsibilities.

Proficient at developing and debugging CICS on-line and batch COBOL programs. Write and/or review JCL and documentation to meet company standards.

Adhere to Sarbanes Oxley regulations and worked with internal and external auditors to assure proper compliance.

Provide timely and efficient twenty four hour on call support for critical path systems and applications.

Directly responsible for Mainframe Sales, Membership, Supplies, Credit Card Settlement and Payroll interface disaster recovery planning and execution. Facilitated the most successful Mainframe disaster test in team history.

Coordinate, maintain and enhance Mainframe and RS6000 job schedules using CA-11 Jobtracs and CA UniCenter.

Sample of Major Projects:

Mainframe Encryption:

Using third party software PKWare, designed, coded and tested enhancements to encrypt all sensitive credit card data stored and reported within BJ’s Sales and Finance systems.

ProFoods Restaurant Supply:

Lead Programmer Analyst on new business venture which mandated the cloning of BJ’s Sales, Store Downloads, Membership and Online Sales Mainframe applications. All systems were duplicated and separated from the current BJ’s system, doubling current support responsibilities.

Gas Station Sales Processing:

Developed complex system to receive Gas Station sales directly into the Mainframe to be reformatted for processing into existing Sales and Financial system. Also created process control system using DB2 to remove duplicate sales data. Created intricate online screens to allow the Help Desk to identify successful, failed and missing gas station Sales file transmissions.

Member Insight Data Warehouse Legacy Systems Data Feeds:

Using Data Stage, created downloads of sales and membership data to the Member Insight data Warehouse.

Fuel Smart Mainframe Interface System:

Using FTP, PERL, COBOL and JCL, designed, coded, tested and implemented interface system between Windows based Fuel Smart Gas order and sales application and BJ’s Sales and Finance Mainframe systems.

Mainframe Disaster Recovery:

Responsible for enhancing, implementing and executing bi-yearly disaster recovery test for all Mainframe applications.

Senior P/A (2004 to 2005); P/A (2002 to 2004); Programmer (2000 to 2002); Trainee (1999 to 2000)



Bachelor of Arts in Computer Science

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