Customer Service Administrative Assistant

CAROLYN SUE COY

**************@*****.***

405-***-****

Objective

Career position within a growth oriented organization were computerized accounting skills and education may be maximized for company profitability while providing opportunities for advancement based upon demonstrated performance.

Skills Summary:

A gift for solving complex problems in fast-paced environment

Exceptional interpersonal skills

Committed to customer service excellence

Proficient in Microsoft application: Word, Excel, Access, Accpac, Mysis Tiger, Winmed, Epic, Meditech, Google Mail, Magview, Medview, Yardi and QuickBooks.

Work History:

Herc Rentals Corp., Cash Application Clerk, Oklahoma City, OK. August 2016- Current

Keying check batches

Keying ACH payments

Keying Wires

Processing credit card payments

Researching checks for payment.

Herc Rentals Corp., Account Control Representative, Oklahoma City, OK. May 2016- August 2016

(Contracted Employee: Account Principles)

Manage $5M Collection Portfolio

Liaison between branch and customers

Prepare accounts for 3rd party collections

Prepare adjustments for accounts

Resolve customer issues

Ensure Certificate of Insurance are valid

Confirm accounts have proper Tax Certificates

Box Talent Agency, Accounting Clerk, Oklahoma City, OK. March 2016- April 2016

(Contracted Employee: People Source)

Cash Application

Filing

Ten-key

OU Breast Imaging of Oklahoma, Medical Records Clerk, Edmond, OK. August 2015- Feb 2016

(Contracted Employee: Ameri Resources)

Copying charts

Filing charts

Scanning charts

Patient Scheduling

Mail/fax patient’s reports to designated facilities.

Sooner Lift, Accounts Payable Clerk, Oklahoma City, OK. April 2015 – July 2015

(Contracted Employee: People Source)

Accounts Payable entries

Customer Service via phone

Account Receivables

Assist with tax reporting and filing

Mercy Hospital El Reno, Administrative Assistant III, El Reno, OK January 2009- February 2015

Administrative Duties

Switchboard Assistance

Accounts Payables

Provide Productivity Reports

Provide Dietary Reports

Cash Deposits

Filing

Daily mail distribution

Face to face assistance with patients.

Education

Guthrie High School- Guthrie, Ok

Francis Tuttle V-Tech- Oklahoma City, Ok

Elkins Institute- Oklahoma City, Ok

Certificates & Licenses

Computer Literacy Diploma

IBM Computers and related Software Advanced Data Processing 3.8 GPA General Office and Business Courses.

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