Delores H. Parker
Email: **************@*****.***
Wendell, NC 27591
Phone: 919-***-****
QUALIFICATIONS
Independent and efficient worker with 30 years experience performing a wide range of office support functions
Experience with data entry, transcription, database management, scheduling, event planning, research, records management, bookkeeping
Proficient with various software programs including Word, Excel, Access, PowerPoint, Publisher, Outlook, Survey Monkey,
Team player with attention to detail and strong organizational skills
WORK HISTORY
Office Assistant III October 2002 – 01/07/14
NC Department of Health and Human Services, Division of Public Health, Women’s Health Branch, Raleigh, NC
Provide support for 5 Regional Social Work Consultants, 3 Regional Program Managers, 7 office-based Program Managers, an Administrative Assistant and Operations Manager
Assist with processing travel reimbursements, invoices, travel logs, and purchase requests
Create and maintain on-line surveys for conference registrations and confirmations
Assist with organization, notifications, and registration database for promotions and events
Use of office equipment including multi-line phone system, copier, scanner, fax machine
Schedule conferences and meetings; arrange for supplies and catering,
Provide assistance to visitors, customers and suppliers
Performed other Administrative duties including correspondence, filing, mail handling, purchasing, office supply inventory
Administrative Assistant September 2000 –October 2002
(Temporary placements)
Provided secretarial support to Women’s Health Branch Sickle Cell Syndrome and Maternal Health programs.
Provided administrative support to Director and two consults within JobReady Program.
Responsibilities included typing correspondence and assembling financial statements and tax returns for 12 member CPA firm. Also maintained inventory and supervised receptionist position.
Assist in the revision of geological survey manual for DENR. Provided administrative support to Director.
Medical Transcriptionist August 1998 – June 2000
US Oncology/Raleigh Hematology Oncology, Raleigh, NC
Responsible for transcribing patient notes, correspondence and proposals for six Oncologists.
Typist August 1989 – August 1998
Otsego County Public Health Nursing Service, Oneonta, NY
Performed investigations and compiled statistical reports for the New York State Department of Health Communicable Disease Reporting Department
Generated correspondence and maintained filing system for Otsego County Department of Health and Public health Nursing Service
Transcribed patient notes and medical orders. Processed patient referrals. Provided support for 4 Public Health Nurses, Physical Therapist and Home Health Aides
EDUCATION
Associates Program – Veterinary Technician 5/14 - ongoing
Certificate – Veterinary Assistant Program
Penn Foster University
Certificate – Administrative Professional’s Program
Wake Technical Community College
Associates Program – Accounting Utica School of Commerce