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Sales Customer Service

Location:
San Jose, California, United States
Posted:
January 24, 2018

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Tami Perez

ac36b5@r.postjobfree.com 408******* San Jose, California

Born & Raised in the Bay Area. Grew I grew up in the Hospitality industry. When I was fresh out of Culinary School in 1995 I was recruited into working with a top chef Catering & Food Styling for the Food & Beverage Journal. I knew my passion for food & event design would grow. Working and learning my way through the industry as Chef, Bartender, Captain, Event Manager, Sales Manager, Bussing-BOH, Director of Sales & Marketing gave me the experience required to be the Coordinator I am today. Graduated from Culinary School in 1995, and later Business Management in 1999. Which eventually lead me to Sales & Marketing in the Hospitality industry. It has become my mission to always exceed the client’s expectations.

OBJECTIVE: Obtain Event Planning, Sales, and Marketing, Corporate Planner, or Event Management Position in Corporate Environment

Experience

Director of Sales & Marketing Jan 2015 - Aug 2017

Justin's Catering & Event Productions, Santa Clara

Designed and implemented comprehensive marketing strategies to create awareness of the company's branding &business activities

Self-starting attitude executive level written and verbal communication skills

Recruiting for all departments and implementing new staffing procedures for events

Create event marketing plans, playbooks, briefing documents, and other deliverables

Trained and supervised the sales department with guidance and support

Responsible for Producing ideas of promotional events or activities and organize them efficiently. Planed and executed campaigns for corporate promotion, launching of new product lines

Monitor progress and submit performance reviews Hiring and training Sales Team

Responsible for producing valuable content for the company's online presence, editorial design and organizing the company's publications.

Conduct general market research to keep abreast of trends and competitor's marketing movements. Discuss budgets and allocate resources amongst projects.

Become the organization's agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships.

Instrumental in exceeding company revenue goals from $1 million to $9 million in 3 years

Manage and be held accountable for contractors, vendors, contracts, production schedules, and budgets

Business Owner/Coordinator, Planner, Event Manager Nov 2013 - Present

TMI & CO, San Jose, CA (US)

Meeting & Event Planner, Catering, Event Production www.TMIandco.com

Lead events end-to-end across company and third-party events.

Develop event strategy and vision while ensuring budget parameters are kept and ensuring event experience is not compromised

Corporate & Brand Communications: Promote the brands and create messages for the public, customers, partners, media, and industry analysts

Work collaboratively with team to execute projects: develop plans, manage expectations, communicate effectively to all involved and deliver results on time.

Excellent written and verbal communication skills, initiative, teamwork, autonomy leadership

Passion for delighting customers with solutions grounded in customer insights

Strong ability to collaborate cross-functionally & build partnerships

Director Sales & Marketing Nov 2013 - Jan 2015

Palace Café, Sunnyvale

Sell, plan, execute and manage all aspects of events and conferences including RFP/Venue Sourcing, contract review and negotiation, AV, space planning, food and beverage, production, exhibit design, internet, stage design, transportation, registration management,

Develop new business

Evaluate event performance, post-event ROI tracking, and wrap-up reports

Build positive relationships with internal and external partners

Negotiated and closed sales lead

Achieved top sales and doubled company projections in 2012 Created new business development within Company

Created and maintained relationships with vendors and customer service oriented Represents Company at networking meetings to promote business growth

High degree of client contact through face-to-face interaction, telephone, and written responses

Ability to think dynamically and analytically about how to optimize status quo while incorporating new ideas and procedures

Developed my knowledge of employer's and competitors' food and services and speak with other sales and marketing personnel to work out the best methods of promoting business

Responsible for organizing and maintaining various company programs, websites, social media, and Calendar on daily basis as well as proficient in Word, Excel, Outlook, Caterease, web based programs, and QuickBooks.

Worked with Partners, C-Level Executives, Top tier management

Director Sales & Marketing Nov 2013 - Jan 2015

Kron4 Days with Zahrah

Created Social Media Marketing Plan

Responsible for Networking and Creating Venue/Vendor New Relationships

Implement innovative marketing programs to support specific product launch and initiatives

Develop the tactical design and implement integrated end to end marketing strategies that are timely, measurable, and cost-effective

Design and track channel program performance incentives, including price promotions, co-op marketing programs, sales contests, and other channel initiatives

Enabled channel partner program success through: new tools, resources, lead creation & nurturing, and additional program elements to drive partner participation and product sell-through

Enabled e-commerce initiatives and promotional activities to meet revenue goals and increase customer product cross-sell/up sell performance

Developed compelling partner communications, delivered through marketing collateral Created sales tool kits to drive new partner recruitment and enablement

Contract and On Call Positions

Rebecca Jean Catering 2013

Café Primavera 2012

Premier Catering 2013

Cypress Hotel 2013

Director, Sales Management Mar 2009 - Jan 2013

Catering by The Other Woman, Santa Clara

Sell, plan, execute and manage all aspects of events and conferences including RFP/Venue Sourcing, contract review and negotiation, AV, space planning, food and beverage, production, exhibit design, internet, stage design, transportation, registration management, etc.

Develop new business

Evaluate event performance, post-event ROI tracking, and wrap-up reports

Build positive relationships with internal and external partners

Negotiated and closed sales lead

Created new business development within Company

Created and maintained relationships with vendors and customer service oriented Represents company at networking meetings to promote business growth

High degree of client contact through face to face interaction, telephone, and written responses

Ability to think dynamically and analytically about how to optimize status quo while incorporating new ideas and procedures

Developed my knowledge of employer's and competitors' food and services and speak with other sales and marketing personnel to work out the best methods of promoting business

Responsible for organizing and maintaining various company programs, websites, social media, and Calendar on daily basis as well as proficient in Word, Excel, Outlook, Caterease, web based programs, and QuickBooks.

Worked with Partners, C-Level Executives, Top tier management

Trade Show Coordinator, Administrative Assistant, Account Executive Apr 2006 - Mar 2009 City Career Fair, Santa Fe Springs, Los Angeles, CA (US)

Responsible for organizing and maintaining ACT program, Salesforce, and calendar on daily basis as well as proficient in Word, Excel, Outlook Office Manager, Ordering Office Supplies when needed

B2B Development

Plan and executed Diversity Career Fairs Nation Wide, Emphasis on Diversity Initiatives

Negotiate with vendors to save company additional 25% on outside vendor’s cost, and contract administration High degree of client contact through face to face interaction, telephone, and written responses

Achieved top sales executive of company month after month 2007and 2008

Coordinate Travel, Hotel, Conventions Centers or Hotels depending on Venue for Shows

Skills & Specialization

Organizing, Clients, Office Management, New Business Development, Problem Solving, Publications, Progress, Market Research, Marketing Plan, Sales, Marketing, Marketing Strategies, Promotion, Personnel, Branding, Transportation, Meetings, Websites, Conferences, Telephone, Networking, C, Performance Reviews, Office, Editorial, Producing, Space Planning, Content, Written, Contract Administration, Marketing Collateral, Microsoft Office, Negotiation, Budgets, RFP, Client, Strategic, Excel, B2B, Recruitment, Arts, Presentations, E-commerce, QuickBooks, Hiring, Outlook, Word, Customer Service, Office Manager, Event Planning, Event Management, Event Coordinator, Director of Sales, Recruiting and Staffing, Operations Manager, Timeline Management

Education

Canada College Jan 1999 - Jun 1999

East Palo Alto



Contact this candidate