Human Resources Professional

Monique Kingharper

Cell: 816-***-****)

Email: **************@*****.***

Summary

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance. Demonstrated success negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports. Proven record of accomplishments as an HR Professional. A Bachelor’s Degree in Human Resources Management from Ashford University-Forbes School of Business. An M.B.A. in Organizational Management.

Competencies

Onboarding/Recruitment/Staffing

Consultant/Coach

Medical Leave Administration Compensation/Benefits

Innovative/Excellent Time management skills

Administrative Support

Training and Learning Development

HR Metrics

HR Regulatory compliance state and local laws

Employee relations/grievances

Excellent communication skills

Professional Experience

Human Resources Employment Advisor- UPS Global Service Div.-Call Center- Logistics; Contract, Overland Park, KS (June 2017- Dec 2017)

Played a key role in ensuring a successful launch onboarding, interviewing, and selection activity to ensure the company is targeting and selecting top talent. Assists managers in making the best hiring decisions and ensures legal compliance of all recruitment activities.

Ensures compliances with DOT including annual inspections, previous employment verifications, daily vehicle inspections, driver logging requirements, annual review of MVR, etc.

Lead orientations and training with local district HR which fostered a teamwork environment conducive to positive dialogue across the organization.

Counsels staff and management on disciplinary issues, terminations, and policy interpretation while ensuring compliance with laws, regulations and good practice standards. Handles employee relations issues, conducts investigative resolution and follows through with correction action.

Coordinates performance management activities such as annual performance appraisal, self-appraisal, and merit increase process.

Administers exit interviews and analyzes trends to determine company development needs.

Oversees accuracy of HRIS. Prepares customized reports by selecting, analyzing and summarizing internal HR data and trends.

Responsible for day to day activities for administrative functions for all benefits related programs, including health/life insurance, employee assistance programs in compliance to HIPAA, COBRA and Federal/State employment laws.

Maintain the payroll and other HR paperwork, such as employee files; I-9 Forms and supporting documentation.

Proficient in windows and HRIS software programs.

Human Resources Generalist, Harley Davidson Manufacturing Plant; Contract, Kansas City, MO (Jan 2017-May 2017)

Engages in recruitment, interviewing, and selection activity to ensure the company is targeting and selecting top talent including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.

Conducted orientation and training for 250 temp employees and 100 new union employee hires.

Educated and advised employees on group health plans, voluntary benefits and 401(K) plans.

Responsible for day to day activities for administrative functions for all benefits related programs, including health/life insurance, employee assistance programs in compliance to HIPAA, COBRA and Federal/State employment laws.

Provide Supportive administration to Leaves of Absence in compliance to company policy.

Counsels staff and management on disciplinary issues, terminations, and policy interpretation while ensuring compliance with laws, regulations and good practice standards. Handles employee relations issues, conducts investigative resolution and follows through with correction action.

Maintain the payroll and other HR paperwork, such as employee files; I-9 Forms and supporting documentation.

Coordinates performance management activities such as annual performance appraisal, self-appraisal, and merit increase process.

Proficient in windows and HRIS software programs.

HR Generalist, Cerner IT/Healthcare; Contract, Kansas City, MO (Apr 2016-Oct 2016)

Responsible for interviewing, staffing and training new hire orientation, new hire paperwork. Post jobs, compile advertising for healthcare and IT positions.

Counsels staff and management on disciplinary issues, terminations, and policy interpretation while ensuring compliance with laws, regulations and good practice standards. Handles employee relations issues, conducts investigative resolution and follows through with correction action.

Educated and advised employees on group health plans, voluntary benefits and 401(K) plans.

Responsible for day to day activities for administrative functions for all benefits related programs, including health/life insurance, employee assistance programs in compliance to HIPAA, COBRA and Federal/State employment laws.

Conducted orientation and training for IT/healthcare positions.

Proficient in employee relation issues and investigations.

Maintain the payroll and other HR paperwork, such as employee files; I-9 Forms and supporting documentation.

Proficient with Windows software programs, Kenexa, ADP systems, Kronos.

Unemployed- To finish MBA Degree (Dec-2015- Apr-2016)

Talent Acquisition Manager, Securitas Securities, Manufacturing/light industrial; Contract, Kansas City, MO (May 2015-Nov 2015)

Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates. Maintained HRIS system by posting new position, updating changes, and tracking applicant information.

Communicate effectively in speech, writing, and technological media.

Headed a successful push to succeed clients and branch manager’s expectations in productivity.

Proficient with Windows software programs, ADP systems, Kronos, Broadbean.

HR Generalist, NCO Financial; Call Center; Overland Park, KS (July 2009-May 2015)

Job Duties

Educated and advised employees on group health plans, voluntary benefits and 401(K) plans.

Provide guidance on such matters in recruitment, leaves of absence, transfers, reclassifications, rehires, progressive discipline, terminations, annual performance appraisals, compensation and classification.

Responsible for day to day activities for administrative functions for all benefits related programs, including health/life insurance, employee assistance programs in compliance to HIPAA, COBRA and Federal/State employment laws.

Evaluate benefit programs and coordinate open enrollment and assist Benefit/Compensation Manager.

Provide Supportive administration to Leaves of Absence in compliance to company policy.

Administer health plans and verify enrollments and terminations.

Embedded with company’s HR function partnered with management teams to develop employee recognition programs.

Recruited and interviewed candidates; provided management with hiring recommendations.

Lead Investigation Procedures for internal and external complaints.

Developed job profiles, performed research and created initial drafts of job profiles.

Proficient in Windows programs, Kronos, PeopleSoft, ADP HRIS Systems.

Assist payroll coordinator with garnishments, payroll inquiries/disputes and audits.

Coordinate and implement Training & Development programs for the organization.

Education

Ashford University

B.A., Human Resources Management 2013

Forbes School of Business

Ashford University

M.B.A, Specialization Organizational Management & Leadership 2016

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