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Customer Service

Location:
Chula Vista, California, United States
Salary:
12.50
Posted:
January 24, 2018

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SARAH WASHINGTON

**** ********, *** *

Chula Vista, CA 91911

ac36a6@r.postjobfree.com

(619) ***-****

OBJECTIVE:

To obtain a position as an employee who is ready to learn and use acquired skills and qualifications to become a participating team member, placing the client and employer first.

HIGHLIGHT OF QUALIFICATIONS:

Bilingual in English and Spanish

Retail , Customer Service , Cashier , Food Service, Multitasking, Computer Experience, Lead, Greeter, Inventory, Stock, Tech Support, OSHA regulations and Sanitation Experience,

Outstanding quality of work, accuracy and thoroughness when performing tasks Accepts assignments with dedication, Dependable, Reliable and Flexible

EMPLOYMENT HISTORY:

Nov 2017 – Current Courier Distribution Systems Staffing National City, Ca

Delivery Associate

Deliver packages to Amazon customers.

Provide customers with great customer service

Manage, organize assortments correctly, load vans

Maintain and do checking procedures of vehicle on daily basis before u leave warehouse

Apr 2017 - Current Uber Eats/Post mates San Diego, Ca

Delivery Driver

Deliver food and packages to customers

Also go shopping for customers if requested

Dec 2014 Feb 2017 Jack In The Box Chula Vista, Ca

Team Member/Team Leader

•Worked as cashier, as well as at the drive thru taking orders & collecting money, providing outstanding customer service and order accuracy as well as upselling product.

•As well as handling customer complaints threw phone or in person.

•Also worked in the kitchen on the fryers, cooking food as well as portioning food, also check timers on food to throw out if over time limit.

•Also worked a little bit on the grill cooking food, checking temperatures on food for safety of customers, as well as checking dates on food and rotating items.

•Clean dishes, bathrooms, interior and exterior of store.

•Called in work orders or brother stores to borrow product.

•Make sure store was fully operational at all times when managers were not there & employees as far as over seeing that everyone was doing their jobs and also helping wherever needed.

•Also had to cross train employees & fix any issues going on in the store. Some

manager duties depending on what it was.

•In charge of giving employees meal breaks & covering areas as needed for time they were out on break.

June 2012 - Nov 2013 Tesoro/USA Gas station Chula Vista, Ca

CSR

I work as a cashier, also providing customer service to our customers.

I also am responsible for keeping store tidy as well as outside, stocking cooler & shelves, keeping food up to date and cooking foods on grill, as well as checking food temperatures to make sure food was cooking right, make making sure all equipment inside and out are functioning properly, and making calls if anything is not working correct. Also had to up sell products.

Put in grocery orders as well as cleaning the car wash and restocking paper towels and clean as well as cleaning bathrooms.

Also had to monitor school kids during school hours for theft.

Oct 2011 Jan 2012 Kohl’s Chula Vista, Ca

POS Associate/Line Greeter

I worked as a Cashier providing great customer service.

I also did a little bit of Greeting the customers at the lines during the holidays & also sizing.

Keep area clean & tidy, folding clothes.

Get customers to open credit accounts with Kohl’s as well as collecting email addresses. Also a little bit of up selling products.

Apr 2011 Sep 2011 Lowe’s San Diego, CA

Cashier

I worked on the register & rang customers up also providing great customer service. And had to keep work area clean.

I also worked in Returns & did a very small bit of learning at the Customer Service Desk.

Skills:

Computer literate, 25wpm possibly more & 10 key

Some Excel, Word

Food service experience

16 Years of Cashiering experience

6 months call center experience

6 months Warehouse experience

Self trained in receptionist work

References and Certificates upon request



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