REA A. SAN JUAN

Address : Sitio Muzon Silang,Cavite

Phone # : 091*-***-****

Email : ac3623@r.postjobfree.com

CAREER OBJECTIVE

To acquire a harmonious relationship among others, by extending services, by enhancing my skills and willingness to work.

SPECIAL SKILLS

Proven ability to effectively handle multi-task levels of management responsibility under minimal supervision

Willing to work in the fullness of time

Solid communication, analytical, organizational and leadership skills

Trustworthy

Fast learner

Highly motivated and driven, with strong desire to excel

With sense of responsibility

Creative and Resourceful

Customer Oriented

WORK EXPERIENCE

MANAGEMENT TRAINEE/OIC

CRISOSTOMO, Sta.Rosa Laguna, Philippines

(June2017- to present)

Management viewpoints and company policies and practices that affect each phase of business.

Sets performance goals and objectives with upper management.

Monitors performance progress with management and key trainers.

Ability to interact effectively with a wide range of staff throughout the company. Position requires proficiency in Word, Excel, Access and PowerPoint.

Extensive travel may be required depending upon the position.

Accomplishes the managers duties staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information; defining objectives; evaluating outcomes.

RESTAURANT SUPERVISOR

KINGBEE, Sta. Rosa Laguna, Philippines

(November 2016-May 2017)

Recruiting, training and supervising staff

Agreeing and managing budgets

Planning menus

Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

Promoting and marketing the business

Overseeing stock levels

Ordering supplies

Handling customer enquiries and complaints

Taking reservations

Greeting and advising customers

Preparing and presenting staffing/sales reports

Keeping statistical and financial records

Assessing and improving profitability

Handling administration and paperwork

Liaising with customers, employees, suppliers, licensing authorities and sales representatives

Making improvements to the running of the business and developing the restaurant.

RESTAURANT SUPERVISOR

LINGNAM, Sta. Rosa Laguna, Philippines

(March 2016 – October 2016)

Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service.

Inspected dining room serving stations for neatness and cleanliness, and requisitioned dining room supplies.

Scheduled reservations, monitored waiting list, and ensured the needs of the guests are met while they are waiting.

Warmly greeted guests, escorted them to tables, and provided menus and information on daily specials.

Accurately identified special ingredients and cooking method employed, and advised on selection.

Itemized and totaled customer orders at checkout counter, and accepted payment.

Provided restaurant guests with a pleasant dining experience and quality service.

DINING STAFF / RECEPTIONIST

IKKORYU FUKUOKA RAMEN, Bonifacio Highstreet, Taguig City, Philippines

(June 2015 – November 2015)

Processing payment

Greeting customers

Cleaning tables and dining area

Setting tables

Draw up client bookings for tables and ensure that tables are set before clients’ arrival

Manage the front desk by receiving incoming calls, greeting and attending to customers

Inform guests about the availability of tables and direct them to the tables

Assist customers with answers to queries, and proffer solutions to issues within your capacity

Ensure that clients make payment for services before they exit the restaurant

Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

PRE-PRACTICUM / ON THE JOB TRAINING

GREENHILLS ELAN HOTEL MODERN, Greenhills, San Juan City

JULY 1, 2014 – SEPTEMBER 15, 2014

KITCHEN

TECHNOPARK HOTEL, Sta. Rosa Laguna

NOVEMBER 1, 2012 – DECEMBER 22, 2012

DINING

KITCHEN

AZALEA RESIDENCES, Baguio City

AUGUST 28 – 30, 2012

FRONT OFFICE

HOUSE KEEPING

BANQUET SETUP

FOOD AND BEVERAGE

TRAININGS AND SEMINARS ATTENDED

Sept. 13, 2012 - Butchery and Meat Cutting Seminar

HRM Function Hall, LSPU, Sta. Cruz, Laguna

Aug. 24, 2011 - Familiarization Tour and Scope in Hospitality Industry

Sofitel Hotel, CCP Complex Roxas Boulevard

Aug. 24, 2011 - Vessel Familiarization

M/V Super Ferry 12, South Board Port Area Manila

EDUCATIONAL QUALIFICATIONS

Bachelor of Science in Hotel and Restaurant Management

Laguna State Polytechnic University Sta. Cruz, Laguna

A.Y. 2011-2015

PERSONAL DATA

Birthdate : March 17, 1994

Birthplace : Mauban, Quezon

Age : 23 yrs. old

Status : Single

REFERENCES

VILMA VILLAVER JECK MAYNARD ABANTE

OPERATIONS MANAGER, LINGNAM OIC, Crisostomo

093******** 092********

I hereby certify that the above information written is true based on my skills and abilities.

REA A. SAN JUAN

Applicant

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