Management Sales
Resume:
REA A. SAN JUAN
Address : Sitio Muzon Silang,Cavite
Phone # : 091*-***-****
Email : **********@*****.***
CAREER OBJECTIVE
To acquire a harmonious relationship among others, by extending services, by enhancing my skills and willingness to work.
SPECIAL SKILLS
Proven ability to effectively handle multi-task levels of management responsibility under minimal supervision
Willing to work in the fullness of time
Solid communication, analytical, organizational and leadership skills
Trustworthy
Fast learner
Highly motivated and driven, with strong desire to excel
With sense of responsibility
Creative and Resourceful
Customer Oriented
WORK EXPERIENCE
MANAGEMENT TRAINEE/OIC
CRISOSTOMO, Sta.Rosa Laguna, Philippines
(June2017- to present)
Management viewpoints and company policies and practices that affect each phase of business.
Sets performance goals and objectives with upper management.
Monitors performance progress with management and key trainers.
Ability to interact effectively with a wide range of staff throughout the company. Position requires proficiency in Word, Excel, Access and PowerPoint.
Extensive travel may be required depending upon the position.
Accomplishes the managers duties staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Establishes strategic goals by gathering pertinent business, financial, service, and operations information; defining objectives; evaluating outcomes.
RESTAURANT SUPERVISOR
KINGBEE, Sta. Rosa Laguna, Philippines
(November 2016-May 2017)
Recruiting, training and supervising staff
Agreeing and managing budgets
Planning menus
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Promoting and marketing the business
Overseeing stock levels
Ordering supplies
Handling customer enquiries and complaints
Taking reservations
Greeting and advising customers
Preparing and presenting staffing/sales reports
Keeping statistical and financial records
Assessing and improving profitability
Handling administration and paperwork
Liaising with customers, employees, suppliers, licensing authorities and sales representatives
Making improvements to the running of the business and developing the restaurant.
RESTAURANT SUPERVISOR
LINGNAM, Sta. Rosa Laguna, Philippines
(March 2016 – October 2016)
Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service.
Inspected dining room serving stations for neatness and cleanliness, and requisitioned dining room supplies.
Scheduled reservations, monitored waiting list, and ensured the needs of the guests are met while they are waiting.
Warmly greeted guests, escorted them to tables, and provided menus and information on daily specials.
Accurately identified special ingredients and cooking method employed, and advised on selection.
Itemized and totaled customer orders at checkout counter, and accepted payment.
Provided restaurant guests with a pleasant dining experience and quality service.
DINING STAFF / RECEPTIONIST
IKKORYU FUKUOKA RAMEN, Bonifacio Highstreet, Taguig City, Philippines
(June 2015 – November 2015)
Processing payment
Greeting customers
Cleaning tables and dining area
Setting tables
Draw up client bookings for tables and ensure that tables are set before clients’ arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Ensure that clients make payment for services before they exit the restaurant
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
PRE-PRACTICUM / ON THE JOB TRAINING
GREENHILLS ELAN HOTEL MODERN, Greenhills, San Juan City
JULY 1, 2014 – SEPTEMBER 15, 2014
KITCHEN
TECHNOPARK HOTEL, Sta. Rosa Laguna
NOVEMBER 1, 2012 – DECEMBER 22, 2012
DINING
KITCHEN
AZALEA RESIDENCES, Baguio City
AUGUST 28 – 30, 2012
FRONT OFFICE
HOUSE KEEPING
BANQUET SETUP
FOOD AND BEVERAGE
TRAININGS AND SEMINARS ATTENDED
Sept. 13, 2012 - Butchery and Meat Cutting Seminar
HRM Function Hall, LSPU, Sta. Cruz, Laguna
Aug. 24, 2011 - Familiarization Tour and Scope in Hospitality Industry
Sofitel Hotel, CCP Complex Roxas Boulevard
Aug. 24, 2011 - Vessel Familiarization
M/V Super Ferry 12, South Board Port Area Manila
EDUCATIONAL QUALIFICATIONS
Bachelor of Science in Hotel and Restaurant Management
Laguna State Polytechnic University Sta. Cruz, Laguna
A.Y. 2011-2015
PERSONAL DATA
Birthdate : March 17, 1994
Birthplace : Mauban, Quezon
Age : 23 yrs. old
Status : Single
REFERENCES
VILMA VILLAVER JECK MAYNARD ABANTE
OPERATIONS MANAGER, LINGNAM OIC, Crisostomo
I hereby certify that the above information written is true based on my skills and abilities.
REA A. SAN JUAN
Applicant
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