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Project Manager Technical Support

Mukilteo, Washington, 98275, United States
January 25, 2018

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Cel. #: 956-***-****

***** ******* *** **** ****, Mukilteo WA 98275


Detail and quality-oriented electrical engineer with 12 years of experience in fast-paced regulated environments; working as an electrical and analysis design engineer in the aerospace industry with participating roles in project management, equipment design, test, certification and overall production/customer support. Skilled at running the overall system operations from the initial development design throughout the qualification phases until final certification for customer delivery is accomplished. Successful in leading and managing multidisciplinary teams as well as interacting with various manufacturing supplier teams.


Masters in Engineering and Technology Management (MEM) – Washington State University Dec 2010

Bachelor of Science in Electrical Engineering (BSEE) – University of Texas-Pan American Dec 2004


Network Engineering & Architecture – Washington State University 2012

Systems Engineering Management – Washington State University 2009

Six Sigma – Green Belt – School of Management, ESC Lille 2009

General Engineering Management – Washington State University 2008

Leadership Training for Managers – Everett Community College 2006

Dale Carnegie Training – Everett Community College 2005

Engineer In Training – Texas Board Professional Engineers 2004



Cabin Systems – Onboard Network Systems & Integration 02/2012 – 06/2017

Equipment Manager

Managed various commodities within the Onboard Network System from midstream design to firm fix configuration.

Conducted Preliminary Design Reviews, Critical Design Reviews, Test Readiness Reviews.

Supported supplier management activities towards the supplier selection process and budget approvals.

Ensure requirement verification methods and test results were in accordance to the equipment’s classification and specs.

Focal for the equipment’s technical coordination with supplier and internal cross-functional teams.

Managed equipment’s documentation and maintained company production databases up to date.

Hardware/Software Certification

Worked in hand with the Airworthiness Representatives to ensure all qualification documentation was consistent with FAA regulations (ex. DO-178C/DO-254 guidelines).

Managed cross-functional meetings to resolve supplier inquiries to the hardware/software specs at hand.

In conjunction with Airworthiness Representatives and Quality Assurance Focals conducted Stages Of Involvement assessments as well as First Article Inspections to both software P25 and hardware components of the system.

Supported flight test and ground test activities towards airplane delivery commitments.

Validated targeted flight test and ground test documentation for the system.

Documented airplane findings during the certification flight phases and engaged affected teams towards detailed action plans that supported the airplane delivery milestones.

Responsible for developing and executing detailed action plans from airplane squawks applicable to the team’s commodity.

Production/Field Support

Helped to develop equipment test procedures to allow liaison engineers and shop technicians verify the system’s functionality.

Provided equipment technical support to factory technicians to resolve system operation issues and functionality procedures discrepancies.

Focal for the equipment’s pre-install operations in the assembly line.

Hardware and Software

Controlled blue/red/black label software/hardware during the development phases of the system.

Helped the team to run tests procedures in lab to ensure software requirements were met.

Coordinated for all interfacing teams the equipment’s hardware shipment to/from supplier.

Focal to ship the supplier defective or non-operative equipment.

Ensured supplier software firmware equipment updates were deployed to all teams and equipment in the lab.

Equipment Development and Test Support

Led lab troubleshooting sessions with supplier teams and cross functional engineers.

Focal to ensure test setup environment were ready for lab functional integration activities

Customer Support

Attended local and overseas customer requests for technical issues and system operability questions.

Coordinated lab resources to replicate and troubleshoot system issues reported by customers.

Engaged cross functional teams to collaborate to ensure test findings and suggested actions were appropriate.

Crew Info Systems – Electronic Flight Bag & Onboard Network Systems ; Seattle, WA. 10/2009 – 02/2012

Crew Info Systems - Project Manager

Provided planning and technical support to management towards preparation and closure of critical project milestones.

Carried out action plans to support the development schedule for software applications (ex. Onboard Network Systems, ARINC429/Ethernet printing, Air-Ground Communications).

Managed lab technical resources with customer engineering, deployment managers and software application focals to meet Flight Test and Customer dry-run activities at the lab.

Prepared/discussed weekly reports of a multi-project chart to various management boards and leadership focals.

CNAS Framework - Project Manager

Managed a group of software application developers at the supplier level as well as internal to the company on a set of applications that provided infrastructure apps for real-time automated services to airline maintenance operations.

Managed supplier activities towards software stage upgrades in various airplane software platforms.

Led test analysis sessions while ensuring technical resources were regrouped to support on-going lab activities.

Led the certification activities for the different design phases of the development which include Preliminary Design Review, Critical Design Reviewed, Stages of Involvement, and First Article Inspections.

Software Development Kits – Project Manager

Managed a team of developers who updated Software Development Kits which provided third party applications for the system.

Managed the schedule for the Software Development Kits release and software components to meet the organization’s commitments.

CIS Integration Focal

Reported to various management forums the current status and potential issues affecting the development schedules.

Ensured outstanding issues had a resolution plan and lab resources in line to support the projected plan.

Electrical Subsystems – Proximity Sensing Systems; Everett, WA. 06/2005 – 10/2009

Equipment Manager

Managed various commodities within the Proximity Sensing System from midstream design to firm fix configuration.

Accessed evaluations on equipment’s certification documents while defining implementation action plans to correct non-compliance system requirements resulting in successful project milestones support.

Assembled technical resources necessary to quickly and effectively resolve equipment certification issues through written dispositions and weekly meetings with supplier.

Oversee the supplier technical team in the development of equipment interfaces establishing a network with the engineer focal to ensure a targeted milestone schedule and qualification program.

Participated in supplier product hardware/software design reviews and facilitated technical background to identify/document noncompliant requirements.

Managed and controlled supplier documentation for the group; provided technical assistance to cross-functional equipment owners in an effort to ensure awareness of high priority supplier document requests.

Systems Engineering

Conducted studies and assessments to ensure the system’s wire architecture was robust enough to meet airplane safety standards and production requirements.

Managed and controlled the equipment’s wire production database while providing technical support to coworkers on the equipment’s wiring inquiries.

Provided engineering design disposition and recommended corrective action on discrepancies found in the equipment’s wiring design against the wire bundle integration databases.

Identified and documented wire & equipment inconsistencies in the functional schematic diagrams with the wire production database ensuring suitable documentation was provided to various airline customers.

Contributed in electrical technical review forums with technical assistance on the proposed changes /deviations to the wire harness manufacturer – Labinal while assuring the proper interpretation and early identification of road block issues.

Hardware Certification

Collaborated with engineering change management, wire design and integration groups to perfect the system wire design through multiple compliance studies while ensuring in-sequence airplane production and safety.

Analyze, diagnose the system and conducted voltage drops, fault currents, hazardous voltages examinations to optimize the wire architecture while contributing with airplane weight savings.

Ensured successful integration between the interfacing systems by supporting Single & Multiple Failure Analysis while providing technical information required for airplane certification and flight simulation testing.

CAD/3D Modeling Activity

Developed, controlled, and adjusted subsystem requirements using approved ENOVIA/CATIA V5 tools and processes to ensure that the desired product is reliably produced.

Provided guidance to less experienced engineers from external groups on ENOVIA/CATIA V5 tools while maintaining up-to-date with modifications on change management libraries.

Instrumental in the liaison between the supplier certification documents and approving groups ensuring corrective actions are resolved to align test requirements and meet qualification expectations.


Good Communication Skills, able to articulate and express myself with different types of audiences.

Time Management Skills, capable of identifying priorities while tackling several different projects at once.

Problem-Solving Skills, making use of every resource available and being creative.

Flexibility and Adaptability, quickly adjusting to new situations and challenges.


U.S. Permanent Resident / Green Card

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