Customer Service Microsoft Office
Resume:
Hari Anupuru
Vancouver, British Columbia, V5W 2B3
*************@*****.***
Summary
Education
Employment History
Experienced associate with a demonstrated history of working in the administration & retail industry. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Microsoft Project and Research. Strong sales professional with a Master’s Degree focused on Business Administration, Management, Sales and Operations from University Canada West. Masters degree focused on developing high knowledge in building personality, responding strategically to business challenges and opportunities, assess ethical implications of business activities, develop implement and evaluate solutions to business problems, formulate business decisions and systematic analysis that reflect critical thinking and demonstrate practical skills to collaborate with diverse groups of people.
University Canada West
Master of Business Administration (MBA)
Vancouver, British Columbia
Graduated December 2017
Bachelor's degree focused on developing the technical skills related to Electrical and Electronics department, major course structure involves practical applications.
Birla Institute of Technology
Electrical & Electronics Engineering
Graduated July 2014
Job role involves
* Day to day monitoring the sales activities performed inside the store.
* Working on daily inventory management tasks, which includes the selection of products and removing the non-performing merchandise.
* Coordinating with co-worker's and allocating shift responsibilities.
* Attending on job training sessions for betterment in the job performance.
* Daily cash management.
* Demonstrating strong customer service orientation in the store operations.
* Motivating co-worker's to achieve operational excellence. 7 Eleven Canada.
Senior Associate
Burnaby, British Columbia
January 2016 - Present
Duties include
* monitoring the daily activities of the institution.
* Managing and allocating the work to all staff members.
* Risk and dispute management among the employees.
* Handling all the assets related to the institution.
* Maintaining the inventory and labor records by using Microsoft office software. Janardhan's Competitive College (JCC)
Supervisor/Administrator
Khammam, Telangana
August 2014 - November 2015
Hobbies & Interests
Professional Skills
Languages
References
* Monitoring all the operational activities associated with the institution.
* Representing the institution in the public meetings.
* Testing the quality aspect of the coaching.
Responsibilities Include :
* Day to day store operations.
* Providing a warm welcome to the customers and attending the daily phone calls.
* Carrying out the administrative policies effectively.
* Inventory management.
* Scheduling the employees.
* Managing the internal meetings.
* Book-keeping
* Creating and maintaining the excel spreadsheets of stores sales, revenue. Reliance Digital
Supervisor
Jaipur, Rajasthan
June 2012 - July 2014
Job Role includes:
* Building good customer relationship.
* Performing the shift closing and maintaining the cash on daily basis.
* Demonstrating the product knowledge and reaching the sales targets. Reliance Digital
Customer Service A
Jaipur, Rajasthan
August 2010 - May 2012
* Raising funds for old age homes (Senior citizens who are left aside by their kids) Presently working for 'We Care For You' organization to raise the living for senior citizens and homeless individuals.
* Promoting the awareness on Going green (creating the social awareness on saving the trees and maintaining them). Customer service : Expert
Inventory Management : Expert
Microsoft Office Software: Expert
Teaching or Training : Expert
Microsoft Project Software : Expert
Scheduling Employees : Expert
English : Fluent
Hindi (National language-India) : Fluent
Telugu (Provincial language- India) : Fluent
Vinay Samudrala
Manager
*****.*****@*******.***
7 Eleven
Sri Ram Sai
Manager
7 Eleven
5059 Canada Way, Burnaby, BC V5E
+1-604-***-**** 3N1
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