Active Directory Manager
Resume:
Peter N. Minetree
**** **** ******* *****, ***. L
Centreville, VA 20120
*************@***.***
EXPERIENCE SUMMARY
Senior Data Security Specialist / Administrator, Oracle Identity Management (OIM) / Identity and Access Management (IAM) / SailPoint - Identity and Access Governance ( IAG) Application/Infrastructure Systems Administrator, Business Analyst, Software Tester, Application Support Specialist, Data Quality & Integrity (Quality Assurance [QA]), Data Audit, Systems Consultant, Configuration Management Analyst, Graphics Designer and Technical Writer.
Strong Oracle Identity & Access Management and IBM mainframe background.
Over 13 years professional IT and Information Security experience, Security Access Controls, Risk and Audit. Troubleshot and resolved issues in a timely manner.
Ensured two-way communication with customers and stakeholders that result in effective partnerships and collaboration.
Specialized in account provisioning and access management on infrastructure technologies such as LDAP, Oracle, SQL Server, SQL scripting experience, Unix administration, DB2 Universal Database (UDB), Mainframe, IBM Tivoli Access Manager (TAM), RSA and dozens of applications.
Conducted effective application training.
Proven experience working within OIM/IAM platform framework.
Effective communication and troubleshooting skills in resolving highly technical issues and providing follow-up.
Consistently a top performer when compared to my peers.
EMPLOYMENT HISTORY
FREELANCE CONSULTANT, Washington, D.C. 2016 - Present
Indepent Consultant to TSG (The Stone Group), National Trust for our Wounded/Braveworks, Capstone and other companies, on a variety of projects for IT issues.
TSG.
Employed as troubleshooter on data issues, program failures and assessing data needs for their clients. Received their CEO's top award for Vendor performance for 2017.
National Trust for Our Wounded/Braveworks.
Served on National Trust for Our Wounded/Braveworks’ IT Advisory Council, as well as, hired on as a consultant to review a complex data program being readied for use and for eventual marketing. Uncovered and identified a flaw in a third party software interface that had been overlooked by the IT vendor since its inception. Saved the client thousands of dollars in fees/penalties, as a result.
Capstone.
Served as troubleshooter on a variety of issues that had confounded the client for decades, since its inception, in 1983. As a result, they were better able to serve their audience.
EMPLOYMENT HISTORY
FANNIE MAE, Washington, D.C. 1997- 2016
Access Management / Senior Data Security Specialist / Systems Administrator: As the senior team member of the Internal Technology Registration (ITR) Group & Mainframe Resource Access Control Facility (RACF) Security Administrator, was responsible for the manual and automated provisioning, deprovisioning, and troubleshooting of Fannie Mae application & infrastructure user access. This included having a working knowledge of platform provisioning (groups/roles/accounts/permissions), understanding of platform or application meta-data, clean-up of data on applications and platforms, creating documentation for processes and procedures, terminating and re-enabling user profiles and application access, and acting as liaison for users and support groups. Accurately established and removed individual and system accounts’ applications, systems, and resources, as needed, identified access risks and violations, and responded to critical situations that endangered Fannie Mae’s information assets.
Facilitated creation of system ID’s & Privileged Access Management ID’s for integration to multiple applications/platforms with password security procedures. Worked with all platform SME’s to address OIM provisioning issues (Tier III support). Produced daily management reports detailing on-boarding and off-boarding status which included any issues that required resolution or management attention. Collaborated with internal audit to ensure compliance and protect against possible operational incidents; worked jointly with Human Resources Business Partners daily to improve and resolve issues with PeopleSoft/OIM feed, involved in all facets of onboarding/offboarding and termination process.
Performed User and Group Security Administration for PeopleSoft and IBM Mainframe. Oracle, Sybase, LDAP, Active Directory & Unix. Executed Remedy and ServicesNow Change Control tickets removing/adding user access in bulk. Worked with all platform SME’s weekly to ensure all recon issues were resolved with OIM being the system of record. Worked with Active Directory SME on recon issues. Provided Sharepoint file share permissions and validation. Provided training on Oracle Identity Manager to Internal Technology Registration Analysts. Supported the Compliance/Risk team to audit/QC potential SOX issues by the Internal Technology Registration group.
Platforms of the many applications included Oracle Identity Management [OIM / IAM] - 7 years, SailPoint Identity and Access Governance [IAG] – 3 years), IBM mainframe – 13 years, AS/400, CA-7, LDAP, Oracle, Sybase, UNIX, Wintel, and Windows (Active Directory). Analysis on the IBM mainframe was at the application and dataset level for systems running under TSO, ACF2, and IDMS. Analysis on the Oracle platform was at the database and role level. Analysis on Sybase was at the server and group level.
Processed platform and application access requests in Services Online (SOL) and OIM that fell within the Service Level Agreement (SLA) timeframes. Specifically, ITR provisions access for applications using Sybase, Oracle, AD, Tandem, Lotus Notes dB, IBM Mainframe (AS400, ACF2, and IDMS) tools, FTP Secure, and provides direct provisioning for multiple applications including PeopleSoft and STAMPS. Managed RSA remote token access for internal users. Provided 24x7 troubleshooting of complex systems and application problems / issues which includes acting as primary contact person for a week at a time, carrying a pager, and responding to all inquiries. Performed full lifecycle testing of Oracle Identity Manager in Test, Development & Acceptance stages to Production. Documentation and maintenance of Knowledge Base system. Performed UAT, system and regression testing for application releases. Adhered to Fannie Mae’s Access Management Standards when adding or removing access.
Business Analyst: Over two decades of experience supporting business solutions software and analyzing operations with emphasis on my analytical ability and prioritization skills to achieve the goals of the company. Identified and reconciled errors in client data to ensure accurate business requirements. Possess strong prioritization skills and analyzing data from a variety of sources in order to provide business insights and to achieve the company's goals.
Found creative ways to solve problems, develop better ways to do things (new processes), and answered business impactful questions. Evaluated risks related to requirements implementation, process testing, project communications, and training.
Acted as liaise between business and technical personnel to ensure a mutual understanding of processes and applications. Provided input into developing and modifying systems to meet client needs and developed business specifications to support those modifications.
As part of the MORNETPlus Business Management Group, performed acceptance testing and analysis on Microsoft Access databases in producing CTS Reports. Responsibilities included assessment of database performance runtime parameters, impact on Production Server, NT stations, interfacing with MS Access and MS Excel, and standards implementation. Identified and prioritized problems/issues associated with each MORNETPlus reporting database.
Performed CTS Reporting and PC maintenance, MORNETPlus Reporting database maintenance, produced Desktop Originator/Desktop Underwriter Production Reports, trending and ad hoc reports, maintained Desktop Originator and Desktop Underwriter Production Reports documentation, performed reporting problem analysis and database migrations. Performed Root Cause Analysis of MORNETPlus REMEDY Trouble Ticket Reports and assessed related problem/symptom descriptions, potential business impacts, severity, etc.
Generated the CSS Daily Snapshot for Desktop Underwriter and Desktop Originator which is comprised of several charts that are generated by compiling data from several sources, including the Call Tracking Ticket Count for 31 Days Report, Performance Times, Annex Stats for M+ Dial-ups, MORNETPlus/MORNET Hotline Daily Statistics, Hotline System Summary, MORNETPlus Daily Operations Report and the DU Lenders Activity Report.
Interacted with MORNETPlus customers in resolving issues/problems/potential problems and followed through to problem resolution. Monitored Autosys Daily Production Extracts and Loads and implemented modifications, as needed.
Independent Contractor 1993 - 1997
Software Testing/Graphics Design/Technical Writing/Systems Analyst/Data Analyst/LAN Assistant: Performed various duties in assigned roles at National Association of Securities Dealers (NASD), Computer Sciences Corporation (CSC) MCImetro, Resource Consultants, Inc. BDM, SAIC, British Standards Institute, Atlantic Coast Airlines, MFS Telecom, America Online (AOL), and others.
Implemented the software testing, technical writing, and graphics skills necessary for revising/updating user and system administration manuals for BT Office Products International, located in Springdale, Maryland. These manuals were intended for use with BT's sophisticated Order Management System. This effort included software testing implementation of screen captures through the use of Hijack conversion software and programmer consultations.
Performed as technical writer in gathering data and revising/updating the design specification for the National Association of Securities Dealers (NASD) Market Data Server (MDS) repository which is used for all market information including stock quotes, trades, order issue summary, index values and summary, market summary, statistics, and dividend data for the Nasdaq Stock Market in Rockville, MD.
Worked as a Fast Install Graphics team member at Computer Sciences Corporation in Falls Church, Virginia, in the development and design of high-level graphical representations. These graphics sets outline the various processes and procedures necessary for successful implementation of configuration management, quality assurance, and other plans into various programs. The graphics included detailed representations of the various tools, equipment, policies, and personnel necessary for task completion.
Worked as a consultant for MCI METRO, INC.; performed computer hardware/software troubleshooting support functions, resulting in quick and efficient problem resolution. Created, updated and maintained professional-looking graphics presentations and documentation, and provided general support for the director and managers of the MCI metro Local Services Capabilities Development Department and all other management personnel within the department.
Coordinated all input and prepared the Weekly Status Report in an organized, timely, and efficient manner for MCImetro’s Local Services Department. Created/maintained accurate and effective color graphics for MCImetro's Conversion Status Report. Coordinated internal problems with the Help Desk. Supervised and coordinated major documentation creation/production/distribution, resulting in timely dissemination of critical information.
Software Solutions, Inc. Alexandria, VA 1989 - 1993
Directed the presentation of Computer-Assisted Software Engineering (CASE) products for a major agency on various re-engineering projects. Provided effective support for the Veteran Benefits Administration's (VBA) Modernization Program. Maintained CASE encyclopedias for several VBA projects. Contributed to a wide variety of configuration management/change control projects for the Naval Military Personnel Common (NMPC), and the Department of Navy. Managed OSx UNIX system (by Pyramid Technology Corporation) at the Defense Logistics Agency (DLA) Cameron Station.
Supported the NMPC in their efforts to design a Work Request/Change Control Procedures Guide. This Work Request/Change Control Procedures Guide and the Navy Integrated System Manager (NISM) were developed as the effective means and the automated tool for requesting information, controlling change, and managing the workload of NMPC information systems. Supported the Defense Logistics Agency (DLA) in the development of the Corporate Data Dictionary (CDD) Change Management Guide which was designed to enable the DLA Data Administrator to effectively manage changes to the CDD Structure statuses and environment.
Established and implemented a prototype data dictionary hierarchy for the purpose of configuration management. Implementation encompassed the development of data elements, entity types, attribute type, and instances of each. Naming conventions were enforced.
Prepared the Configuration Management Procedures Guide for the Prototype Department of Defense (DoD) Strategic Data Model in support of the Department of Navy (DON). The purpose of this Configuration Management Procedures Guide was to establish and document configuration management plans, policies, and procedures for the DON Data Management Program (DMP). Developed manpower and training presentations to support Navy senior-level managers. Primary areas of support included Program Office Management (POM), training pipeline management and training systems configuration management.
HARDWARE/SOFTWARE
Ab Initio Support Application, ACM, Actimize OFAC Scanning, Active Directory Corp, Active Directory DMZ, Aladdin, Avery Software, AS400, CA-7, Calendar Creator, CICS, CLCS, CLM, COBOL, CRC, DARTS, DEAL FACTORY – Deal Tracker, E-Mail, Enterprise Accounting Service, Enterprise Reconciliation, Equator, Falcon, Fee Reconciliation System, File Manager, Fraud Case Management System, GPP, HAMP Customer Interaction Management, HAMP Worksite Portal, Harvard Presentations Graphics, Hijack Conversion Software, Hitachi ID Privileged Access Manager, IBM mainframe, ACF2 and IDMS, Information Engineering Workbench (IEW), LoanSphere Invoicing, Lotus 1-2-3, Lotus Notes, Macintosh, Master Data Management, Microsoft Windows applications, MS Access, MS Excel, MS PowerPoint, MS Word, MultiDoc Express, Multifamily Asset Management Portal, Oracle, OrgPlus for Windows, PC Dictionary, PeopleSoft, PRiMA, Quality Assurance System, QUEST STAT, RAM, Remedy, SERFS, Service Based Architecture, ServiceNow, Siebel, STAMPS, Sub Ledger Service, Sybase, TRAX, UNIX System Software, Valuation Net, Ventura Publisher 4.1 TimeLine, Wintel, Windows XP, and Worksite.
EDUCATION
B.S., Decision Sciences and MIS, George Mason University, Fairfax, Va.
Lean Six Sigma White Belt – Certification
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