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Customer Service Administrative Assistant

Location:
Atlanta, Georgia, United States
Posted:
January 23, 2018

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Vanessa Y Fultz

Doraville, GA *****

678-***-****

Having good experience as Administrative Assistant

Over 8+ years of experience in supervisory.

Reputation for excellent and high quality services to clients.

Highly skilled in greeting visitors, determining nature of business and directing to concerned person.

Good eye detail; well organized, skilled in setting priorities..

Resourceful and self-confident; can get the job done, and do well. Strong interpersonal and communication Skills. Well organized and focused in coordinating projects.

Assists with opening and distributes incoming mail; coordinates special mall request. ( such as express or overnight delivery, inter-company courier services, etc.

Responsible for delivering a high level of customer’s service in all interactions with employees, patients vendors, and guest.

ROI for medical records.

Skills:

Proficient in Microsoft Word, Works Processor, Excel, PowerPoint

Excellent planner and coordinator HIPPA compliance. Update office policies and procedures.

Certified in 10-key

45 WPM

Payroll, Invoice processing, verification of insurance.

Bank Teller

Release of Information

EPIC Training EMR'S

Insurance building

ADP payroll

Education:

Business Accounting

Taylor Business institute Chicago, Illinois 1989

Certificate:

Diploma

Certificate

Client Service Rep I/ Front in/Check out

Thomas High Family Practice

July 2017 to Current

Release of client / patient medical information, using the system EMR, to release medical information to the doctors, and the Attorneys etc.

Oversee waiting area, coordinator patient flow and report problems.

Verify demographic and insurance information and update as necessary

Verify patient paperwork for completion and scan documents, insurance card(s)

Send the requester the patient client information, and all the medical records.

Work independently while understanding the need to communicate and coordinator work efforts with others employees and organization.

Perform quality work within deadlines with or without direct supervision \

EMR’s +sending all medical records to attorney’s government office. I process the records and package them up and transmit to different facility.

Professional Experience:

NSC

March 2015 - Present

Office Assistance

Duties and Responsibilities:

Handing incoming calls and other communications.

Managing filing system.

Recording information as needed.

Greeting clients and visitors as needed.

Updating paperwork maintaining documents and word processing.

Maintaining supply inventory and office equipment as needed.

Coordinating events as necessary and organizing travel by booking accommodations an reservations as needed.

Experience as a virtual assistant, creating maintain and entering info into database.

Dillard’s

November 2012 - July 2015

Administrative Assistant/ Customer Service Representative

Direct all incoming calls

Greet and direct all visitors to the off payroll assistant

Assists with opening and distributes incoming mail; coordinates special mall request. ( such as express or overnight delivery, inter-company courier services, etc.

Responsible for delivering a high level of customer’s service in all interactions with employees, patients vendors, and guest.

Extensive software skills are required. As wells as internet research abilities and strong communication skills.

Siemens Corporation

May 2007- April 2012

Administrative Assistant/ Customer Service Rep

Organized and schedule appointment

Planning meeting and take details notes

Answer and direct phones calls write and distribute emails and mail.

Correspondence memos letters faxes form.

Developed maintain filing system, Updated office policies and procedures.

Order office supplies and research new deals and supplies.

Book travel arrangements



Contact this candidate