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Customer Service Data Entry

Mount Olive Township, New Jersey, 07836, United States
January 23, 2018

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David Filardo

Flanders, NJ *****


A diversified customer focused professional with very strong administrative and process management skills. Working well both individually and as part of a team to ensure the success of both my employer and myself.

Employment History:

Lake Land Bank., OakRidge, NJ File Room Assistant 3/2017 - 6/2017

Managed the Labeling for all the files in the fileroom

Scanned all types of documents into the company system

Stago Diagnostica., Bud Lake, NJ Shipping Clerk 11/2016 - 12/2016

Responsible for packaging the product

Capping and boxing product

Managed daily stock room duties

Resource Benefits Inc., Flanders, NJ Marketing Representative 03/2011 – 09/2016

Responsible for marketing efforts and communication broadcasts

Handeled the company statement for marketing situtations and target markets for company positioning.

Handled phone customer service

Managed in and outbound calls

Managed social media communications via Facebook, Twitter, et al.

Created company facebook page and twitter feed. Uploaded company information on company social media sites.

Data entry and maintenance of enrollment and employee claim data

Input Medical, Hospital and Dental claim information into company system

Managed Benefit Plans, Hackettstown, NJ Administrator 02/2002 –02/2011

Data entry and maintenance of medical and dental claims

Input Medical, Hospital and Dental information into company system

Handeled new enrollment of employees

Handling of HRA / FSA claims

Paid HRA and FSA claims

Professional customer service addressing health benefit and claim issues.

Robert Wood Johnson, Princeton, NJ Customer Service Rep 08/1999 –01/2002

Call handling customer service

Data entry and various clerical tasks

Skills: MS Office Suite 2010, Advanced Excel, Key Board, Social Media, Internet Explorer.


Hamilton East Stienart High School, Hamilton Sq., NJ Graduate

The Cittone Institute, Princeton, NJ Administrative Assistant Certification

County College of Morris, Randolph, NJ CPT-4 Coding Certification

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