Customer Service Data Entry
Resume:
David Filardo
Flanders, NJ *****
**********@*******.***
A diversified customer focused professional with very strong administrative and process management skills. Working well both individually and as part of a team to ensure the success of both my employer and myself.
Employment History:
Lake Land Bank., OakRidge, NJ File Room Assistant 3/2017 - 6/2017
Managed the Labeling for all the files in the fileroom
Scanned all types of documents into the company system
Stago Diagnostica., Bud Lake, NJ Shipping Clerk 11/2016 - 12/2016
Responsible for packaging the product
Capping and boxing product
Managed daily stock room duties
Resource Benefits Inc., Flanders, NJ Marketing Representative 03/2011 – 09/2016
Responsible for marketing efforts and communication broadcasts
Handeled the company statement for marketing situtations and target markets for company positioning.
Handled phone customer service
Managed in and outbound calls
Managed social media communications via Facebook, Twitter, et al.
Created company facebook page and twitter feed. Uploaded company information on company social media sites.
Data entry and maintenance of enrollment and employee claim data
Input Medical, Hospital and Dental claim information into company system
Managed Benefit Plans, Hackettstown, NJ Administrator 02/2002 –02/2011
Data entry and maintenance of medical and dental claims
Input Medical, Hospital and Dental information into company system
Handeled new enrollment of employees
Handling of HRA / FSA claims
Paid HRA and FSA claims
Professional customer service addressing health benefit and claim issues.
Robert Wood Johnson, Princeton, NJ Customer Service Rep 08/1999 –01/2002
Call handling customer service
Data entry and various clerical tasks
Skills: MS Office Suite 2010, Advanced Excel, Key Board, Social Media, Internet Explorer.
Education:
Hamilton East Stienart High School, Hamilton Sq., NJ Graduate
The Cittone Institute, Princeton, NJ Administrative Assistant Certification
County College of Morris, Randolph, NJ CPT-4 Coding Certification
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