Information Technology Intern

WORK EXPERIENCE

Kaiser Permanente – San Diego, CA June 2017-January 2018

Information Technology Intern

1.Managing the WMS application’s (Kaiser Permanente’s custom program) performance, troubleshooting, and customer service aspect at the CSC San Diego location (and abroad remotely)

2.Number of user’s supported: 1500+ over several locations in the country

3.Administered several machines utilizing Windows 7 and monitored servers running on Windows 2012 and Linux

4.Aiding the Document Management Center with their Fax, Indexing, and Scanning applications along with regular computer/scanner maintenance

5.Tested and transitioned the newly incoming application Enterprise Membership Workflow System

Northwestern Mutual – San Diego, CA May 2016-August 2016

Financial Advisor Intern

1.Trained and mentored by the top financial advisers in the Greater San Diego area to provide financial solutions to each client’s needs over his or her lifetime.

2.Gained real-world experience while building relationships with some of the best financial professionals in the industry

3.Ranked 5th best internship in the country by Forbes

SDSU Associated Students – San Diego, CA September 2015- June 2017

University Information Assistant

1.Provide general information about Associated Students, San Diego State University, and the local immediate area to all campus visitors including students, staff, faculty, and the San Diego public through in-person, phone, and electronic interactions.

SUMMARY OF QUALIFICATIONS

1.Skilled in SQL Database Management, Visual Basic, Java Coding, Info System Analysis

2.Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook

3.Excellent communication skills, both verbal and written

4.Hard-working, reliable, and determined to succeed in a professional setting

5.Successful in both independent and collaborative environments

RELEVANT PROJECTS

1.Business Application Programming

1.1Programmed several projects through Visual Basic to fulfill business purposes ranging from tax calculators to survey forms

2.Kaiser Permanente Network Issue

2.1Was on the frontlines of a network takedown that effected every Kaiser Permanente administrative office

2.2Collaborated with international KP teams and IBM to resolve the massive network blackout that started due to a datacenter server failure

EDUCATION

San Diego State University - San Diego, CA Graduation Date: May 2017

Bachelor of Science, Management of Information Systems GPA: 3.10

EXTRACURRICULAR ACTIVITIES

1.Tilt Ambassador

1.1.Served as a college ambassador for the money-collecting phone application Tilt

1.2.Raised $20,000 of funds through Tilt and successfully recruited 500 contributors

2.Phi Delta Theta Fraternity

2.1.Executive Member (External Affairs Chairman), handled budget of over $20,000

2.2.Over 100+ Philanthropic hours employed in the Greater San Diego area

3.Order of Omega

3.1Top 3% of Greeks academically in the San Diego State University Greek system

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