Executive Assistant Customer Service

JESSICA L. GALETZ

*** **. ****** ******, ***. *** New Orleans, LA 70130

917-***-**** Email: **********@*****.***

EXPERIENCE

GLAM 504/ART & SOUL, LLC; New Orleans, LA 1/11-Present

Owner & Operations Manager

Implement high impact strategy to target new opportunities through strategic markets and social media.

To further my business ventures I developed contingency plans and alternative solutions for all projects.

Use networking opportunities to create successful ongoing business relationships.

Answer customer’s questions regarding products, prices, and availability.

Process daily operating deposit; prepare and distribute all invoicing statements to clients.

Handle payroll, filing of quarterly sales tax, and reconciliation of bank statements.

Manage expense reports, budgets, and filing systems.

Execute the in-house advertising and marketing.

MICHAEL C. FINA; New York, NY 12/06-12/10

Executive Assistant to George & Charles Fina

Handled all Executive Assistant responsibilities for the two Owners and four Vice-Presidents.

Tasked with handling and executing all personal family requests.

Interacted with all personal clients of Michael C. Fina to process their orders and needs in a timely manner.

Managed the ship direct aspect of the accounts payable department.

Communicated daily with vendors in regards to corporate invoicing and crediting.

Partnered with all department managers, retail buyers and corporate buyers for solution based client matters.

Updated retail and corporate inventory on a weekly basis.

Managed all Charity Donations.

REEM ACRA NEW YORK; New York, NY 4/05-11/06 Executive/Personal Assistant to Reem Acra

Assisted Reem Acra in all personal, administrative and design capacities working from corporate, retail store, home and studio. Traveled with Reem to appointments as necessary.

Managed all private clients with Reem including celebrities, entertainers, and royalty.

Liaison with external PR Company. Handled all in house PR needs including working with stylists, monitoring merchandise, filing all press, and preparation of press kits and look books for each season.

Prepared all daily bank deposits and tracked/paid personal bills.

Maintained calendar and contacts for Reem, including all personal and business appointments and correspondences.

Scheduled all domestic and international travel.

Used Excel to layout photo shoot, advertising and editorial charts and budgets as well as any other special project.

JAVIER SIMORRA BARCELONA; New York, NY 11/04-4/05

Executive Assistant, Wholesale & Retail Operations, PR Contact

SPORTS PROFESSIONAL MANAGEMENT/GROSS SPORTS; New York, NY/Englewood, NJ 6/02-10/04 Executive/Personal Assistant to President/Office Manager

WATSON WYATT WORLDWIDE; New York, NY 5/00-5/02

Finance and Administrative Assistant

VIRGIN MEGASTORE; New York, NY 7/98-4/00

Shift Manager

EDUCATION SETON HALL UNIVERSITY; South Orange, NJ

Bachelor of Arts in Music History

Minor in Art History

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