Customer Service Systems

CV

Personal Information:

Name: Israel Alperovitz

Mobile: 054*******

Email: *******@*****.***

Profile:

Responsible, visionary system, fast and independent learning ability, very reliable and excellent teamwork.

education:

2010 - QA course in military service, QC, SQL, QTP.

Military Service : 2010 - 2013: A member of the Technological Division of the Land of the IT Corps.

Managing the testing cycle from the meetings with the customer to the

writing of a summary document (STP)

Reading characterization documents and writing scripts

Upload scripts to their location and link to the appropriate sprint

Perform all types of tests: sanity, integration, regression, system testing and delivery tests.

Opening faults and working with the development team

Perform complex tests on GIS systems

The work was done on WEB systems as well as on command and control systems, managing scenarios and failures in QC tools.

Part of the time the work was done in front of several systems at the same time.

The tests were conducted in a small team, in which I was the lead part of the time

Work Experience:

2014 - 2015: QA at a salespoint company. The company engages in the establishment of business management software and fast and up-to-date customer service software. Sitting in Herzliya. Mobile systems.

2016 and later: QA in social security systems at Har Hotzvim in Jerusalem. Web systems. The work includes writing test scripts, running scripts, developing faults, and verifying that faults have been corrected. This is a team of tests being conducted with the development team. Work on malfunctions takes place in a system called RTC and script writing in a system called RQM. After a round of tests, the team submits a STR document. He is sent to me and I go over the areas belonging to me and confirm the written or corrective. The work also includes intermediate-level SQL queries.

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