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Manager Customer Service

Location:
GP, South Africa
Salary:
30000.00
Posted:
January 23, 2018

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ALEXANDRA ELCOMBE

* *********** ********* ******* ******, Olympus Pretoria l

Email: ac35g4@r.postjobfree.com Mobile: 076*******

Date of Birth: 27 July 1971, Kitwe Zambia.

Marital Status: Divorced.

Languages: English, Hungarian.

Nationality: German SA ID: 710**********.

Dependents: Hayley 22 and Douglas 17.

Office Manager/ Executive Assistant

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven

to increase efficiency and customer satisfaction.

Offer computer skills in MS Office Suite, Excel, Word and other applications/systems.

Key Skills

Office Management

Teambuilding & Supervision

Multi-tasking

Diary and Travel Planning

Report & Document Preparation

Spreadsheet & Database Creation

Problem solving

Bookkeeping

Records Management

Meeting & Event Planning

Minute taking & transcription

Goal driven

Experience

ILKA FINANCE (PTY) LTD

Feb 2017 to Present

Executive PA to Group CEO

coordinating all day to day administrative functions.

Manage CEO’s complex travel and frequently changing arrangements and coordinate pre-planning of trips.

Composed, typed and proofread correspondence, screened telephone calls, scheduled meetings.

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Ordered and maintained supplies for the Office within Budget.

Provided comprehensive administration support to Group CEO, Directors and Finance Department.

Assisted with Vehicle and Machinery Insurance

Created Weekly Expense sheets for CEO Game Lodge, EFT payments.

Minute taking

Prioritized work to meet department needs and exercised proper judgment in making decisions.

Create and maintain Filling system for all Departments.

Events planning and co-ordination.

Diary Management.

Personal expenses and errands for CEO.

Legal transcription

CIPC documentation for Secretarial documentation and FICA.

WEIGH-LESS HEALTH MANAGEMENT (PTY) LTD

Mar 2015 – Dec 2016

Area Manager

Marketing and Advertising

Sales Reports

Training of new Group Leaders & recruitment.

Training on Weigh-less products and Eating plan

Marketing reports to CEO

Events Planning & Coordination

Drafting of documentation

Spreadsheets

Management weekly reports

Diet & Nutrition

Diary Planning and coordination

XCEPTION TO DETAIL (PTY) LTD,

Jan 2007 - Feb 2015

Office Manager and Owner

Provided Administrative support to Individual companies

Planned and coordinated successful corporate meetings and promotional events, exercising the ability to improvise, improve procedures and meet demanding deadlines.

Conduct research to prepare and gather presentations and documentation necessary

Composed, typed and proofread correspondence.

Managed accounts payable and receivable

PRODUTRADE COMMODITY BROKERS

Feb 1998 -Sept 2006

Assistant to 6 Brokers and MD

Provided Administrative support to brokers and Managing Director

Planned and coordinated successful corporate meetings and promotional events, exercising the ability to improvise, improve procedures and meet demanding deadlines.

Conduct research to prepare and gather presentations and documentation necessary

Composed, typed and proofread correspondence.

Monitored all tonnages sold country wide, Invoiced and payments.

Banking and Petty Cash.

Events planning and execution.

Fuel accounts for all management.

Create spreadsheets for data management on tonnages and revenue.

Education

Queen Elizabeth Girls High Harare – Zimbabwe.

1989

‘ O Level’ Cambridge.

Mathematics, English, History, Geography, Commerce, Needlework.

Commercial Careers College 1990

Diploma Executive Secretarial

Subjects: Typing, Filling, Office Practice, Social Etiquette, Minute taking & Dictaphone.

Oxbridge Academy – Cape Town 2013

Diploma in Project Management (Cum Laude Pass)

Subjects: Risk Management, Financial Management, Project Management.

Skills for Business Studies 2009

Certificate in Bookkeeping and Fundamentals of Accounting

American Management and Business Institute 2008

Associate of Science - Business Administration and Management.

Subjects: Economics, Logistics and Supply Chain Management, Organization and Environment.

REFERENCES

Mr.Rodney Finnigan

Financial Manager

Produtrade Commodities

+263-**-*******

ac35g4@r.postjobfree.com

Ms. Pam Padayachee

Owner

PMV Assistants

Tel: +27-082-***-****

ac35g4@r.postjobfree.com

Mrs Tanja Maitland

Regional Manager

Weigh-less Management

Tel: +27-082-***-****

ac35g4@r.postjobfree.com

Ms. Ronel Pretorius

Finance Manager

Ilka Finance

Tel: +010-***-****

ac35g4@r.postjobfree.com



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