Cell: +** - 992**-***** / E-Mail: *****.*.****@*****.*** / ***********@**********.***
SUMMARY QUALIFICATIONS
A highly organized and detail-oriented with an overall 7+ years experience providing thorough and skillful support to Senior Executives, Colleagues and Director.
Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals.
An independent and self-motivated professional with good interpersonal skills; able to grow positive relationships with clients and colleagues at all organizational levels.
EDUCATIONAL QUALIFICATIONS
Bachelor of Science, University of Mumbai, India (Also verified by World Education Services, Canada)
ADDITIONAL QUALIFICATION
Industrial Radiographer – Level 1 Certified by BARC (Bhabha Atomic Research Centre)
IELTS score – 8/9
Visas
Holding a B1 / B2 Visa for US valid till 2020 (10 years multiple entries issued in the year 2010)
PROFESSIONAL EXPERIENCE
VHB LIFESCIENCES LTD Jan 2017 – Oct 2017
Executive Assistant- President (Sales & Marketing)
Drafting correspondence and posting contact notes; preparing expense claims for the President.
Proofreading, revising and formatting proposals, reports, letters and marketing and communication materials.
Conducting, synthesizing and reporting on basic research as requested.
Filing electronic and hard copy documents of the President.
Reviewing paper and electronic mail (including President’s email account). Drafting responses as appropriate. Forwarding such communications to the appropriate person/ department for response.
Schedule and coordinate internal and external meetings including travel arrangements for the President.
Manage calendars and scheduling requests with a high degree of complexity.
Consolidate multiple reports into single report.
Serve as President’s liaison to offices that report to the President and in this manner, maintain regular meeting times with the designated offices and coordinate issues to be brought to the attention of the President.
SAFERAD INDIA PRIVATE LIMITED Feb 2014 – July 2016
Executive Assistant
Analyze incoming and outgoing memoranda, submissions and reports and prepare and co-ordinate the preparation and submission of summary briefs and reports to executives and Operations Director.
Making travel arrangements and hotel bookings for the Director and technicians as per the project requirements.
Prepare agendas and make arrangements for committee, board and other meetings
Maintaining files, documentation, follow-up, records & Preparing contracts, invoices on the guideline given by the Director.
Co-ordinate administrative policies and procedures for Operations Director.
Taking notes from the Director, doing emails coordination, office administration etc.
Conduct research, compile data, and prepare papers for consideration and presentation by executives, & Operations Director.
Filing visas (Business and Work permit) for Office Staff & Directors.
Meet with individuals, technicians and others on behalf of executives and Directors to discuss issues and assess and recommend various courses of action.
Planning and preparation for projects, coordinating with technician staff.
Maintain utmost discretion when dealing with sensitive topics.
Liaise with departmental and corporate officials and with other organizations and associations on behalf of executives, & Directors.
Develop & Manage different reports required for Company Audit.
Maintain office supplies and stationary.
Manage all government related procedures on AERB’s e-LORA system before and after the project for the company.
Answering high volume of incoming calls and in-person inquiries from clients and colleagues; treating each person with respect and provided information and referrals.
METAMORPH CONSULTANCY SERVICES Dec 2010- Dec 2012
Executive Assistant
Efficiently and actively manages the partners’ calendar and activities
Arranging meetings, conference, travel etc.
Assist with preparation of weekly / monthly reports
Represent the Partners in a professional and confident manner, in both written and verbal communications, internally and externally
Proactively manage the Partner's schedule with respect to client events and business-related activities, with minimal input and direction
Prepare and reconcile expense reports
Prepare, edit and proofread correspondence, invoices, presentations, report and related material
Maintaining logbook, answering inquiries, and ensuring that the office equipment’s are working properly.
Follow up with clients on matters such as outstanding information or accounts
Arrange travel schedules and make reservations
Record and prepare minutes of meetings
Preparing correspondence, reports etc.
Supervise and train office staff in procedures and use of basic software’s.
UGAM SOLUTIONS June 2006- Oct 2006
Coding Executive, Contract Basis Apr 2010- July 2010
Coding the market research surveys according to the needs of the client.
Understanding the product and then coding the medical and non-medical surveys done in USA / UK.
ICICI ONESOURCE June 2005- Feb 2006
Customer Service Executive
Handling inbound calls from UK customers regarding TalkTalk products and services.
Attending to their billing queries and resolving it. Also processing the payments online.
Following the internal process of entering the call details of individual customers in the internal software (Onesys)
Activating or deactivating and making changes in the customers’ accounts as per their request.
Making outbound calls to get back to the customers for their pending queries.
A&M COMMUNICATIONS PVT. LTD. (Just Dial B2B Yellow Pages) May 2004- June 2005
Tele-Marketing Executive
Making calls to get business in term of selling space for Advertisement.
Targeting customers of different horizons to get businesses.
Meeting the monthly targets set by the management.
Administrative work like Hotel Bookings, Travel bookings, Car bookings etc for visiting clients.
Handling additional responsibilities of administrative works.
PERSONAL DETAILS
Date of Birth : 18 – Oct – 1982
Nationality : Indian
Marital Status : Married
Passport Number : M1829246
Strengths : Enthusiastic, creative, responsible, systematic, self motivated, good team
spirit and always ready to learn new things in life.
Hobbies : Reading books, Music, Travelling and exploring.