Customer Service Administrative Assistant

Objective

To obtain a position with a company that values their employees along with their customers. A strong, viable company that will enable me to use my strong organizational skills and customer service background over the phone and in person.

Experience

12/2015-10/2017 TURNING POINT OF TAMPA, INC/Tampa, FL

Receptionist/Administrative Assistant

Greet clients and visitors

Answer multi line phone system

Input data for AP into Quick Books

Fax and Scan documents into charts

Audit charts for mistakes

Type, mail confidential letters and materials

General Office Duties as requested

2008-12/2015 RONALD R. WOLFE & ASSOCIATES/Tampa, FL

Legal Assistant & Client Services Manager

Assist with foreclosure and eviction files

Answering questions for clients and providing status of files

Assist clients with hearings, mediations and fees and costs

Assist homeowners with questions in regards to foreclosure and eviction cases

Receive and distribute all faxes and emails electronically for firm

Take inbound and make outbound calls

2002-2008 ALLIED INCENTIVES/Tampa, FL

Administrative/Customer Service

Answer phones and provide customer assistance with ordering difficulties via phone and email

Research and input data into Quick Books and Excel

Operate a Live Chat help conversation online for customers

Receive and send faxes, mail and general office duties as requested

References Upon Request

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