Medical Assistant Data Entry
Resume:
Jaketta Wiley
Winston-Salem, NC
*******@*****.***
Authorized to work in the US for any employer
Work Experience
Staffing Coordinator
Advance Home Care - Winston-Salem, NC
September 2016 to Present
Making sure that patients are being seen by a physical, occupational and or speech therapist in a timely matter. Scheduling 60+ therapist with between 20-40 patients a week. Doing numerous reports.Making welcome calls to every new patients. Handling any incoming calls
Patient Experience Ambassador EVS
Forsyth Medical Center - Winston-Salem, NC
August 2012 to Present
Responsibilities
-Going to pt's room to introduce myself and check on how their hospital stay is going
-Discuss their concerns, or request, help out on frustration or pt needing assistance.
-Respond to complaints, explain hospital policies and procedures.
-I also respond to concerns about housekeeping, medical treatment, such as possibly receiving the wrong medication, being discharged too soon or staff not washing their hands properly.
- My main goal is to resolve concerns, so that the pt can get well and leave hospital soon. Front/Back Office Clerk/Medical Assistant
Durham Chiropractic - Winston-Salem, NC
October 2006 to February 2008
Responsibilities
• Greeted patients
• Scheduled and confirmed patient appointments
• Performed data entry into the software system
• Responded to patient requests
• Maintained confidential files and records
2nd Assistant Manager
It’s Fashion - Marietta, GA
July 2003 to January 2005
Responsibilities
• Welcome visitors/customers, determine nature of business, and direct visitors/customers to suitable employee
• Answer incoming telephone calls; operate cash register
• Receive, sort inventory, Assemble listing packages, Monitor visitor access and issues passes Education
MEDICAL ASSISTANT
Georgia Medical - Marietta, GA
2004 to 2005
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