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Customer Service Representative

Rossville, Georgia, 30741, United States
January 24, 2018

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Debra Bennett

** ******** ****

Rossville, GA ***41



Currently self-employed as business entrepreneur selling handcrafted items made by me, on Facebook, and at craft shows.

March 2015 – June 2016

ABC Financial Services (Work from Home)

Answer incoming calls from gym members and gym personnel regarding dues, cancellations, etc. Process incoming mail and note account. System used was AS400.

August 2013 – September 2014

Sitel Inc. (Work from Home)

Toys R Us campaign – answered incoming calls from customers placing orders, checking on order status, asking about returns, etc.

ProFlowers campaign – taking orders for flowers during Christmas, Valentines, and Mother’s Day – temporary overflow assignments.

February 2007 – March 2012

ACS – A Xerox Company

Mail processor – opened incoming insurance claims and separated according to type.

Scanner – scanned insurance claims into computer system after sorted by mail processors.

Previous employment includes 17 years with BellSouth as steno-clerk and customer service representative, 5 years as a customer associate with National Model Railroad Association, and 3 years with Metro Check Cashing as customer associate and then manager.

Skills and Software/Hardware

Typing: 75 wpm

10-key: 7000 - 9000 ksph

MicroSoft Office

I have a home office with a locking door, located in a quiet room (the garage). I have high-speed, hard-wired internet service, and a shredder.


Smyrna High School

Smyrna, TN

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