Dan Huss
Raleigh, NC *****
(C) 508-***-****
*************@*****.***
SUMMARY:
I would say that my resume speaks for most of the aspects of my background which are pertinent to this position. I, however, bring many intangible qualities to the work space as well. Attributes such as personality, work ethic, and dependability are invariable values which I carry every day and put forth toward every assignment. I would also add that overall, my ability to effectively manage project tasks and resources in a timely and efficient manner makes me a most worthy candidate. ATTRIBUTES:
• Proven experience & direct exposure as a successful Project Coordinator and Technical Recruiter for numerous Advanced IT Solutions companies offering Professional & Managed services as well as Staff Augmentation and Government contracts.
• Solid experience of Recruitment processes, with hands-on experience creating/designing interview questionnaire templates.
• Strong understanding of technical interviewing, hiring, and on-boarding new resources/candidates.
• Working knowledge of how to manage multiple projects and various resources (utilizing various software applications).
• Experience composing and editing various legal documents and contracts.
• Coordinated Procurement as well as evaluation of formal documentation such as RFPs, RFQs, invoices, and POs.
• Thorough hands-on experience managing the many facets of a smaller IT company: New account presentations, coordinating various projects and on-site field technicians, interviewing/hiring new resources, coordination of international meetings via WebEx or Skype, etc.
• Adaptive to new work environments and learning material platforms.
• Adept with IT platforms and applications: Python, Mavenlink, Microsoft CRM, Project 2016, Oracle/ERP, Cisco, Ansible Tower (RedHat), Smartsheet, AT&T, Data Center, Smarthands, SPF/EMARC/DKIM/DMARC experience along with Linux/Unix, HEAT and Avaya, AEM (Adobe Experience Manager).
WORK EXPERIENCE:
GlobalXperts, Inc. – Raleigh, NC (Jan.2016 – Dec.2017) Project Coordinator, Technical Recruiter
• Assisted CTO, with various company aspects; Invoice generation, and PO execution; identification of resources to meet the needs of requested services including but not limited to: Professional & Managed International IT Services for clients such as Cisco, Presidio, Dimension Data, Fujitsu, Collabera, Genesis, and AT&T.
• Along with Project/Resource scheduling and Management of email correspondences for all accounts, I composed and edited a variety of legal documents and contracts with resources and partners.
• Supervised Recruitment Department; 2 teams of 5-10 recruiters sourcing and prescreening for internal and external clients and project assignments.
• Performed all technical interviews, hiring and onboarding processes for contracted resources (Solution Architects, Security Engineers, Rack & Stack, and R&S technicians, etc).
• Responsible for onboarding field engineers and new resources, preparing Service Level Agreements and Onboarding packages as well as MSA’s and NCND’s for new partners and SOW’s (or Statements of Work) for remote and on-site engagements.
• Coordinated each account/opportunity/project through Microsoft CRM and Microsoft Project Online, end-to-end.
• Generated action protocols and project tasks for roughly 27 opportunities and 5 ongoing projects.
• Linux/Unix experience along with SPF/EMARC/DKIM/DMARC experience to identify email spoofing.
• Worked as a purchasing agent for internal and external requisite project resources and services provided.
• Helped develop, implement, and coordinate new software systems, policies and new procedures. (Assisted with the design and integration of CRM into the company while going through an internal database migration).
• Assisted CTO in refining our standard Terms & Conditions used in every statement of work (SOW) form.
• Coordinated with internal/subcontract resources and 3rd party account managers to execute deliverables on projects.
• Ensured all Statements of Work including RFP's and RFQ's were executed on-time, within scope & budget ; CRM, AEM, and MavenLink utilization.
• Generated scopes of work for all projects and programs via collaboration with Solution Architects and technical resource consultation.
• Utilized CRM to track action items, assign to the appropriate resources, and monitor step-by –step progress.
• Implemented customer focused management (CFM) tool that I assisted in design with Microsoft’s DeFacto team in order to build and sustain relationships with clients and all stakeholders including 3rd party vendors. Symantec Corporation – Boston, MA / Raleigh, NC (Nov. 2013 - Jan. 2016) Project Coordinator, Technical Recruiter
• Resource and project management with a fast-paced IT security software and services company.
• Project site management of multiple sub-contractor groups
• Coordinated commercial purchases and procurement of IT and network resources.
• Evaluated and assessed documentation such as RFP’s and RFQ’s, budgeting costs, and forecasting.
• Hired and coordinated systems engineers, solution architects and other IT resources for clients to help facilitate trouble tickets and systems upgrades and maintenance.
• Works on projects of moderate scope where analysis of situation or data requires a review of identifiable factors.
• Supervised a team of recruiters.
• Implemented new policies for questionnaires and prescreening techniques (Boolean Technique).
• Facilitated Help Desk for accounts among the members in North Carolina
• Recruited new resources for Staff Augmentation; cultivated preexisting accounts
• Governance/ Resource Management - Responsible for working with Customer to manage project support staffing hours and ramp-up Service Provider resources in alignment with the Transition timeline and Detailed Network Transition Plan
• Generated PO and invoices.
• Network and Security Operation Center design consultation involving various schemes and infrastructure layouts.
• Monthly website maintenance and design in collaboration with a reputable IT firm IBM Southborough, MA (Jul. 2010 – Nov. 2013)
IT Analyst, Project Coordinator
• Effectively managed prospectus accounts for various commercial clients; Consulted on confidential SOC and NOC installations for DOJ cases.
• Scheduled and performed field surveys and reports on smaller companies
• Coordinated procurement of prospective and potential company assets (i.e. smaller IT companies).
• Analyzed and assessed viability of partnerships with smaller IT firms to assist with external assignments (remote and on-site).
• Professional services training put forth on a monthly bases (PPSOM) EDUCATION:
Saint Bonaventure University, Olean, NY (2006 – 2010) BS Economics Minor: Computer Science
(Concentrations: Behavioral Psychology, Socioeconomic Behavioral Analysis, Risk Analysis, Business Development, Clinical Research, SAD, IOT, HTML Design, CEH)
Saint John’s Catholic High School, Shrewsbury, MA (2002 – 2006)
(Liberal Arts – Honor Society)
SUPPPLEMENTAL QUALIFICATIONS:
• MSO 365 (Analytics, Outlook, Excel, Word, etc.) and MS Project 2017 Certified.
• Microsoft, iOS, Linux/Unix experience along with SPF/EMARC/DKIM/DMARC.
• CRM Dynamics Certified (design, implementation, management, and functionality)
• SEO, C++, SQL, Scripting: Perl, Web Development: Javascript, HTML, Adobe Creative Suite (Illustrator), SAS, Rest APRs, Python, Statistical Programming: JMP, Hadoop, Spark/Azure, Text Mining, Forecasting, Machine Learning, Data Modeling: Decision Trees, Regressions, Agile vs Cascade.
• ATS platforms (BullHorn, BrassRing, Taleo, JobDiva, FieldNation, Glassdoor, LinkedIn Corporate Recruiter, etc.) and Boolean technique.
• Salesforce, Workforce, SOC/NOC, Data Migrations.
• PSA, Sharepoint (back-end/ front-end), Video Conferencing, Webex, Skype, etc.
• Project Management, Account Management, Contract Management, Budget/Cost Estimating, Drafting, Building Information Modeling, Computer Literacy, Construction Experience, Hardware, Procurement, Scheduling, Copywriting, Audience Insights, Audiovisual Design, Event Planning, Graphics, Conductivity, Vendor Management, Videography.