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Network Quality

Location:
Democratic Republic of the Congo
Posted:
January 24, 2018

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CURRICULUM VITAE

PROFILE

I am highly skilled technically for being one the leaders that built Vodacom from scratch, and got Vodacom as the most technically structured companies from coverage, quality, customer experience, customer satisfaction perspective. From network quality specialist to Head of operations positions, I have been more than involved in all network matters, resolving network issues from operational, network resilience, radio, transmission and data perspectives. This has been more than personal enhancement for communities’ benefits. Rural coverage concept has been developed and implemented throughout DRC communities making mobile phones accessible to the lowest ARPU’s in the network, and keeping the quality as the competitive advantage. Extending the coverage and maintaining the quality at premium world class for higher satisfactory level to our high demanding customers, and deploying very cost effective systems from radio to transmission equipments, have been among of the greatest achievements and personal contributions as an individual.

I have been on the field, not only as a team leader but as a technician as well, occupying head of positions has been more administrative rewarding fact to build strong technical teams and very structured policies company from policies to high quality installations. PERSONAL INFORMATION

Name: Blaise

Surname: MBANZULU

Address: 09, Saint Nicolas, Mama Mobutu, Kinshasa, D. R. of Congo Phone-cell: +243-*********, +243-*********

E-mail: ac3579@r.postjobfree.com

Place of birth: Kinshasa, Democratic Republic of Congo Date of birth: January 14th,1968

Marital status: Married

Languages: French (reading, writing, speaking)

English (reading, writing, speaking)

Lingala (reading, writing speaking)

2

EDUCATION

2013 to 2014

Entrepreneurship Master and Business Administration Liverpool University (UK)

1997

Electronic Engineering (BAC+6)

Kinshasa University (D.R. of Congo)

Ingénieur civil Electronicien

1987

Mathematics and Physics Bachelor

Collège Bonsomi (Kinshasa, D.R. of Congo)

Diplômé d’Etat en Mathématiques-Physiques

PROFESSIONAL EXPERIENCE

03/2000-08/2001

09/2001-04/2002

Operations Engineer

Congo Wireless Network, sarl

Nortel and Interwave equipment

Network BSS operations, maintenance and configuration

Network Monitoting and troubleshooting

BSS Manager

Congo Wireless Network, sarl

Democratic Republic of Congo

Nortel and Interwave equipment

Network Quality Monitoring and frequency planning

Network optimization (call-testing geolocation solutions)

Network dimensioning (Radio and Transmission)

01/2002-04/2003

Network Quality Specialist

Vodacom Congo, sarl

Alcatel Equipment (Radio and Transmission)

Network Quality assurance

Key Performance Indicator’ drivers

BSS features implementation

Call-testing geo-location solutions

Network Quality Optimization

3

05/2003-05/2005

Planning Manager and Quality assurance

Vodacom Congo, sarl

Alcatel Equipment (Radio and Transmission)

Radio planning capacity and forecasts

Transmission planning capacity and forecasts

Core planning and capacity and forecasts

Network optimization E2E (Radio, Transmission and Core)

Capex and Opex planning and budgeting

Capex and Opex implementation (54 million USD/ FY)

Call-testing geo-location solutions

Customer retention strategy implementation

Ensuring competitive advantage (Network Quality, Customers growth, market share, etc

06/2005-07/2013

Head of Radio, Transmission Planning and optimization Vodacom Congo, sarl

Alcatel Equipment (Radio and Transmission)

Huawei and ZTE (Radio) and Stratex (Transmission)

Technologies: 2G/3G/LTE/WiMAX

Managing and leading RPO team (10 people)

Radio and transmission planning strategies and initiatives

Radio and transmission traffic growth analysis, forecasts and budgeting

Coverage densification and expansion strategies and initiatives

Circuit switched Network optimization E2E (Radio, Transmission and Core)

Packet switched Network optimization E2E (Radio, Transmission and Core)

Capex and Opex implementation (90 million USD/ FY)

Call-testing geo-location solutions

Customer retention strategy implementation

Ensuring competitive advantage (Network Quality, Customers growth, market share, etc

Assurance on regulatory requirements on network KPIs and customer experience.

4

07/2013-12/2014

Head of Network Management

Vodacom Congo, sarl

Huawei (Radio) and Aviat/Stratex/Huawei (Transmission) Huawei (Radio) and Huawei (Transmission)

Technologies: 2G/3G/LTE/WiMAX

Managing and leading Network Management teams

Network operational actions implementations as per SLA

Network availability within companies targets

Network outages being minimized with less impact on customers.

Job orders are planned and implemented as per

procedures in place

Network Fault Handling and escalations procedures are strictly followed.

Managing Network performance and configuration

Ensure Technical Recovery Plan, Disaster Recovery Plan are in place, tested and documented.

Resilience on NEs and transmission are implemented and tested to avoid service disruption

Efficient IP and CS Network Monitoring and

troubleshooting.

Managing international traffic routing as per effective cost versus quality

Ensure customer satisfaction and better experience through customer care service and reporting.

Ensure Vodacom operational committee reports are produced as per standards.

01/2015-05/2015

Head of Operations: Bas Congo

Vodacom Congo, sarl

Huawei (Radio) and ALU/Huawei (Transmission)

Technologies: 2G/3G

Managing and leading operational teams in Bas Congo region

Managing companies assets in the region

Ensure operational cost effective solutions in the region

Follow up network revenue streams versus network outages categories (CS, PS, Transmission)

Managing regional projects as per time frame upon agreed

Ensure network resilience strategies and initiatives 5

EXTRA CURRICULAR ACTIVITIES

1985 to Present

President of NGO, COJUDEV (Communautés des Jeunes Unis pour le développement) with the following objective :

Leading the NGO

Ensuring main assignments achievement as defined

Communication channels are used to get information throughout the communities.

Ensure and support educational missions, providing support to different communities on targeted areas.

Ensure agricultural activities are conducted as per support provided for more productivity

Ensure people wellbeing by organizing sport activities within targeted communities and initiate and support projects to provide clean water.

2000- to 2004

Lecturer at ISTA/ High School (Institut Supérieurs des Techniques Appliquées)

In charge of optimal control part 1 (BAC+5)

In charge of optimal control part 2 (BAC+6)

In charge of digital systems (BAC+5)

2003-2009

IUT Member for Central Africa (International United of Telecommunication)

Organize IUT KPI requirements for operators to comply with QoS as defined by IUT.

Participate to meeting organized by IUT on Quality of Service Indicator thresholds to meet IUT requirements.

Ensure good customers experience.

Advise operators to meet IUT requirements through National Regulatory Agency (NRA).

6

SKILLS

2002

2005

2006

2008

2010

2013

Computing skills

Training:

RAN and BSS at ALCATEL UNIVERSITY FRANCE

Radio Network Engineering at ALCATEL UNIVERSITY

Quality of service at ALCATEL UNIVERSITY

Radio Network Optimization at ALCATEL

AVIAT/STRATEX Microwave Training at AVIAT TRAINING CENTER (USA, SAN JOSE)

Radio Fine Tuning B8

BSS Configuration B8 at ALCATEL UNIVERSITY (FRANCE, NANTERE)

2G/3G HUAWEI BSS CONFIGURATION (Huawei

Centre/Kinshasa)

Emotional Intelligence at Vodacom Congo Training

Center/Kinshasa)

Entrepreneurship MBA, online training, Liverpool University Basic and advanced computing skills

7

INTERESTS & ADDITIONAL INFORMATION

TRAVEL

INTEREST

UNITED STATES OF AMERICA (ATLANTA, SAN JOSE,

CALIFORNIA)

FRANCE ( PARIS, NANTERE)

CHINA (PEKIN, CHENZEN, SHANGAI),

CAMEROUN (YAOUNDE, DOUALA),

NIGERIA (LAGOS, OTA),

RCA (BANGUI)

GABON (LIBREVILLE),

SOUTH AFRICA (JOHANNESBOURG, PRETORIA,

CAPTOWN)

DRC (MATADI, BOMA, MOANDA, TSHELA, LUBUMBASHI,

KISANGANI, GOMA, BUKAVU, LIKASI, KOLWEZI,

FUNGURUME, KALEMIE, GEMENA, MBANDAKA,

BANDUNDU, KIKWIT, BUMBA, LISALA, MBUJIMAYI

SWIMMING, TENNIS, FOOTBALL, TAICHI, KARATE

CONTACT PERSONS:

Gilbert Nkuli, CEO GH Investment, Former DMD Vodacom Congo, Tel: +243-**-***-****, E-mail: ac3579@r.postjobfree.com

Paul IKWALA, DMD Vodacom Congo, Tel : +243-********* E-mail: ac3579@r.postjobfree.com

Rene MONZAMBE, Managing Executive Sales, Tel : +243-********* E-mail: ac3579@r.postjobfree.com

I HEREBY CERTIFY THE ABOVE INFORMATION IS TRUE AND SINCERE Kinshasa, July 12th, 2017

Blaise MBANZULU

Mobile: +243-*********; +243-*********

E-mail: ac3579@r.postjobfree.com



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