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Project Manager

Midland, Michigan, United States
January 24, 2018

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Brian A. Nickel

**** * ***** **

Midland, MI ****2

WORK: 989-***-**** CELL: 989-***-****


I have 23 years of IT knowledge and leadership skills. I have 15 years’ experience as a project manager leading projects, 10 years’ experience using six sigma tools (RCA, FMEA, GBPL, BB), I have 6 years’ experience on the reliability team looking in the environment for improvement areas, 7 years’ experience with SAP R2.


Visual Basic ABAP Six Sigma SAP R2 DOS





Dow Chemical, Midland, MI January 2011 to present

Reliability Engineering (RE):

• I lead a Black Belt Project - review current metrics dashboards and determine what dashboards are adding value. I Identified 7 dashboards that were not currently used and they contained 150 metrics that were getting updated monthly. These metrics have been successfully retired. Cost Savings - $33,000 yearly maintenance cost savings. I am in process of obtaining my BB certification

• Project NLIR – increase compliance and reliability in our reporting for SOX controls. 1300 cost center changes failed the month of January 2016 from Dow PeopleSoft to HCM to Tivoli. I identified all root causes causing the failures, created team estimates for resolving root causes, and deadlines for all project hours

Project Danzig - security threats were identified by ICRM in the Dow environment and the RE team was engaged to assist until resolutions identified. Microsoft identified security gaps in Dow’s environment and the RE team lead separate tracks to eliminate all security gaps. I was the lead for bringing back certain teams back into Dow (no more supported by vendor) and cleanup of active directory to eliminate security threats.

Received six sigma certification GBPL

Kelly IT Services, Midland, MI September 2007 to January 2011

Client: Dow Chemical

SAP / NEA Control Center:

I built new NEA servers and allocate SAN storage for NEA physical servers

I managed VM hosts, datastores, and virtual machines as needed

Team investigated TSM NEA server backup failures and perform restores

Incident Resolution Manger (IRM):

IRM responsibilities: identify current impact to the company, determine fastest resolution for outage, engage appropriate Dow teams / vendors to investigate problem, identify possible workarounds, provide final approval for all actions taken within incident, and communicate to management when needed

Comprehensive IS support: Workstation, Mainframe, VMS, MVS, Telecom, and UNIX

Conduct RCA’s to identify root cause of problems, problem prevention, and process improvements for future

Accenture, Midland, MI March 2000 to August 2007

Client: Dow Chemical

ISC SAP Project Leader:

Estimated hours for project and assigned resources based on resource availability

Involved in the requirements gathering phase of the project

Handled all issues and escalated issues if necessary, kept the project within budget and within schedule

Focal point for as many as 40 developers located within Europe, China, and North America

ISC SAP Lead Developer:

Lead ABAP development work within RV, RM modules for SAP R2 system

Obtained end-user project requirements for project development

Estimated hours for project and assigned resources based on resource availability

Created functional and detailed designs prior to program modifications

Performed CT/AT activities and coached development resources

Troubleshoot and resolve production SAP break-fix problems

Functional knowledge with many SAP documents: Order, Delivery Note, Shipment, Goods Issue, Invoice, etc.

Lead Tester for Product Test (PT) and Operational Readiness Test (ORT):

Estimated hours for project and assign PT/ORT resources based on resource availability

Coordinated PT and ORT activities/resources for projects (Facilitate meetings, set testing expectations, etc.)

Executed PT and ORT scripts and compared expected results to actual results

Focal point for as many as 50 testers located within Europe, China, and North America

Tested in multiple environments: SAP R/2, SAP PI, EDI, IDOC, IADV, Vendavo, Allegro, Elemica

EDS, Lansing, MI June 1997 to March 2000

Client: Xerox

Market Segmentation Project Leader:

Established customer’s requirements, identified gaps, and set project timeline

Created project schedule, scope statement, risk identification list, project enhancement list, etc.

Resolved all issues and escalated if necessary

Delivered project on schedule and within budget

Focal point for as many as 30 developers

Production Support Team Member:

Development work within COBOL II and IMS environment

The Dow Chemical Company, Midland, MI August 1993 to May 1997

Midland Area Service Desk Technician (MASD):

Provided technical computer support for networks, mainframes, servers, vaxes, PCs, and Macintoshes

Troubleshoot end-user's problems and assisted in resolution

Assisted in developing and maintaining a Visual Basic online knowledge base system

EDUCATION Northwood University, Midland, MI

Bachelor Of Business Administration - May 1997

Dual Major: Computer Science / Management

Minors: Social Science And Language Arts

Cumulative G.P.A. 3.2/4.0

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