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Mainframe Developer / Lead, QA Test Engineer

Stockbridge, Georgia, United States
January 24, 2018

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*** ***** *****, *********** ** ***81 • 305-***-**** •


More than 25 years of extensive, diversified experience as a QA test specialist, test engineer, Software and Systems Designer/Developer. Particular expertise in Mainframe and Distributed (client-server) environments. Demonstrates knowledge of full project life cycle, from defining customer requirements, to high- and low-level design, coding, testing, production implementation and operational maintenance. Excellent technical trainer of IT and customer staff. Very focused on meeting or exceeding project deadlines, milestones, and expectations for high quality work and clear communication. Hard-working team player, dedicated to Client’s business objectives. Unique grasp of details and “big picture”, always sees the upstream and downstream connection to her work. Excellent written and verbal skills in English and Spanish.


General Motors Atlanta, GA

Senior Software QA Engineer/Team Lead – Financial and Customer aftersales care applications –EDI /multiple sites Mar 2013- Jan 2018

Responsible to perform quality assurance and testing for enterprise applications on Mainframe and Distributed infrastructure using ALM Quality Center, QTP/UFT, VBScript, ETL Testing, mainframe JCL, PROC, etc.

Plan and coordinate testing activities, develop testing deliverables including traceability matrix, test strategy and approach, test plans, test cases/scripts, defect management, execution, reporting. Support both testing methodologies: Manual and Automated.

Oversees day to day test preparation and execution activities including QA team resource management. Liaison between Test Team and the Business Stakeholder

Develop and execute test cases, scripts, Jobs, plans and procedures (manual and automated) for GM customer care and after sale application.

Create test strategy, robust test plans, write and review test cases, scripts/JCL for detail and correctness –for EDI project.

Create test cases/script C#, VB to support data format ETL testing for EDI Project

Provide detailed technical leadership including relational database SQL, C++, XML, HTML, JCL, PROC, VSAM, DB2, IMS, etc. Mentor resources to adhere to GM standards.

Monitor Production and Test environments to ensure synchronization. Work with operation team to correct any mismatch.

Lead a team of 12 QA testers. Provide mentoring to ensure professional and personal growth.

Environment: : IBM UNIX/Mainframe –Running Z/OS 1.11/390, TSO/ISPF/PDF, Connect Direct, COBOL Enterprise, PL1, CICS, JCL, VSAM, DB2, IMS SQL/QMF, Endeavor, File-AID, CA7,Eztrive & Mainframe supporting tools-IDCAMS, MS SharePoint, MS Visio, HP Quality Center-ALM, UFT (QTP), TFS, Galileo.

SunTrust Bank Atlanta, GA

Lead Unified Test Engineer–Corporate & Personal Banking Accounting/Tax Info Reporting System July 2012-Feb 2013

Specialized in creating test strategies for Personal Banking Accounting and Tax Info Reporting System in a multiplatform environment UNIX/ORACLE/MAINFRAME

Work closely with the lead architect to understand all the applications involved in the implementation to come up with an effective test strategy.

Collaborated with the Project Manager to establish a budget and provide resource estimation to upper management for a variety of projects.

Presented test strategy to the core project team before incorporating it into the test plan for test entry approval. Provide status reports on test engineering activities to both line project team, and project management. Prepare test strategies, test designs and test estimations, to determine how many resources are required for automation and manual testing.

Assigned testing activities to offshore test resources for each project using HP Application Life Cycle (ALM Quality Center). Offshore resources varied from 20+ depending on the scale of each assigned project.

Create test cases/scripts in different platforms; SQL, C++, XML, HTML, JCL, PROC, etc.

Performed audits on both manual and automated test cases, in order to make sure test cases created by offshore resources adhere to Enterprise Testing Organizations Standards.

Developed traceability matrix for each project; from requirement, to test case and from test case to defects.

Worked closely with the development team to manage code drops and patch releases for each project assigned.

Coordinate for availability and synchronization of Test Data environments.

Lead a team of 20 QA testers. Provide detailed technical leadership.

Environment: : UNIX/ORCALE/IBM Mainframe –Running Z/OS 1.11/390, TSO/ISPF/PDF, Connect Direct, COBOL Enterprise, Fortran 77, CICS, JCL, VSAM, DB2, SQL/QMF, Changeman, Xpediter, File-AID, Eztrive & Mainframe supporting tools-IDCAMS, ORACLE 11i, HP Quality Center, QTP, MS Sharepoint, MS Visio, HP Quality Center-ALM, SQL.

Delta Air Lines Atlanta, GA

Lead QA Test Engineer/ Senior Technical Lead – Revenue Accounting Systems November 2010-July 2012

Responsible for Defining Testing approach and techniques after analyzing systems features, functionality and business requirements. Develop and execute test plans for user acceptance, integration, installation and system testing. Ensure test coverage adherence to systems design, documentation compliance with client standards, and full satisfaction of end user requirements and business objectives.

Responsible for analysis, design, programming, extensive testing, documentation, maintenance, automation of process for complex Airline accounting system enterprise application on Mainframe and Distributed infrastructure.

●Write new batch-COBOL-DB2-JCL and on-line-CICS-COBOL-DB2 programs of high complexity and scope, utilizing Delta standard procedures and techniques. Develop proof of concept and production implementation for Credit Card Billing module processing international credit card and handling different currencies to properly post to the general ledger and SAP feed.

●Write Technical Design Document, conducted sessions to review it and seek business approval.

●Create Test plans, define Test cases and perform manual and automated test execution by creating and running batch jobs for Mainframe and Client Server Unix scripts for various Revenue Accounting projects. Particular expertise on Delta Credit Card Billing process, fix and enhance JCL and COBOL programs. Creation of SQL DB2 QMF queries.

●Work closely with the development and program management teams throughout entire project life cycle to ensure user and quality requirements are met or exceeded, and delivered on schedule.

●Create test data with automated tools, extract data from Mainframe databases in an efficient manner that supports test execution, extract data from SQL server by writing stored procedures and develop Crystal Enterprise Report. Coordinate use of shared environments with other test groups, Team Leads, and Project Mgrs.

●Document test results, report and track software bugs in HP Quality Center and verify fixes to ensure acceptance criteria set forth in test plans is met in a detailed, efficient and timely manner. Ensure documentation complies with Delta Air Lines software development standards, policies and procedures.

●Lead a team of 14 QA Testers. 10 on shore/4 off shore

Environment: Travelport-Deltamatic,/OS mainframe, TSO/ISPF/PDF, Changeman, EZTRIEV,COBOL, GDG files, VSAM, DB2, UNIX, Adabas/Natural, COBOL, JCL, Mainframe supporting tools-IDCAMS, ORACLE 11i, HP Quality Center, QTP, MS Sharepoint, MS Visio, HP Quality Center, SQL 2008, Crystal Report Enterprise.


Lead QA Software Engineer/ Senior Technical Lead - Pricing System May 2010 - November 2010

Responsible for writing and maintain test strategy, test plans, test scenarios and test cases based on specifications and requirements for technically complex Macy’s Pricing application . Execute, Identify, communicate, and document discrepancies encountered during the testing process.

Responsible for analysis, design, programming, testing, documentation, maintenance, automation of process and on-call support for a complex, large scale Pricing System.

●Write complex Technical Design Documents

●Monitor and support batch and online Pricing System, provide production problem root cause analysis and optimal solutions.

●Develop and unit test Price Calculation Enhancement from flow chart through coding in COBOL, DB2, IMS, DATACOM, Natural and JCL to execute jobs in accordance with MST Development Methodology. Write and maintain appropriate documentation. Responsible for SOX (Sarbanes-Oxley) development gate review.

● Create, update and maintain test queries/scripts SQL, C++, XML, HTML, JCL, PROC for test setup and troubleshooting analysis.

●Assist QA Team test case development and JCL preparation to support test cases execution.

●Lead a team of 10 QA Testers.

Environment: UNIX/SQL Server/Mainframe Z/OS 1.11/390, TSO/ISPF/PDF, COBOL Enterprise, CICS, JCL, DATACOM, VSAM, GDG Files, Connect Direct, Batch & Online, VSAM,DB2, IMS SQL/QMF, Endevor, Xpediter, File-AID, Eztrive & Mainframe supporting tools-IDCAMS, HP Quality Center ALM.

METLIFE Alpharetta, GA

Senior Technical and QA Lead June 2006 - May 2010

Responsible for detailed technical design and development for the Retirement Benefit Pension Plan application. Converts specifications about business problems into programming instructions. Designs and codes programs; creates test transactions and runs tests; revises as necessary. Lead and assist QA team in writing and setting up test cases this includes Proc and JCL preparation and execution as well as environment refreshes coordination.

●Write new batch-COBOL-DB2-JCL and on-line-CICS-COBOL-DB2 programs of high complexity and scope, utilizing standard procedures and techniques. Develop proof of concept and production implementation for Accounting Reconciliation module for two existing retirement benefit pension plan applications.

●Write detailed and complex Technical Design Documents and present them on the gates-toll review of the SDLC.

●Review, analyze, and modify programming systems, including coding, testing, debugging and installing for a large scale Financial system.

●Responsible for the Death Match and Reporting re-engineering enhancement to prevent improper payments to deceased retirees, timely benefit termination and death notification. Social Security Administration Death file with an average of 100 million records is reconciled and matched against the Master file for the Retirement Benefit Pension Plan application.

●Responsible for Tax reporting process enhancement, complying with all corporate and departmental policies/procedures and IRS regulations.

●Collaborate with system designers to design, code, test and implement application programs. Negotiating technical decisions with other team members and technology community.

●Develop and execute test cases, scripts for QA testers.

●Collect and define requirements, convert to functional design document for a $20 million project. Maintain document update on MetLife’s Repository. Create user interface using Power Point and prepare functional project presentations.

●Lead a team of 10 developers and 5 QA testers.

Environment: UNIX/SQL Server/IBM Mainframe –Running Z/OS 1.11/390, TSO/ISPF/PDF, Connect Direct, COBOL Enterprise, Fortran 77, CICS, JCL, VSAM, DB2, SQL/QMF, Changeman, Xpediter, File-AID, Eztrive & Mainframe supporting tools-IDCAMS, HP Quality Center


Supervisor Programmer Analyst/ SQL Developer July 2001- May 2006

Responsible for analyzing, designing, programming, testing, documenting, maintenance, automation of process, code migration, interfering with users and other technical staff to develop business solutions and support for the air and ocean cargo systems.

●Supervise and train junior programmers. Monitor and delegate assignments. Organize productive weekly development and support meetings with team members. Approve schedules and status reports.

●Migrate Amerijet cargo system from UNIX to LINUX environment and convert code from Micro Focus COBOL to ACUCOBOL.

●Work with upper mgmt. to design and implement ad-hoc reports; write stored procedures in MS SQL and Crystal Enterprise.

●Enhance CRM package capabilities with SQL Server stored procedures and triggers.

●Apply strong skills with Systems Development Life Cycle (SDLC).



Programmer Analyst III November 1992 - June 2001

Analysis, design, programming, testing, maintenance and periodic monitoring of the night batch processing for Life insurance system.

●Create and enhance complex life insurance process, e.g., insurance underwriting, policy maintenance and changes, premium and billing payments, medical requirements, fund transfer and conversion of client currency to US currency.

●Resolved batch and on-line anomalies, as production Support Analyst Coordinator.



Metropolitan University, Caracas, Venezuela

Bachelor of Science in Systems Engineering

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