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Sales Customer Service

Location:
Riyadh, Riyadh Province, Saudi Arabia
Posted:
January 24, 2018

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OBJECTIVE

To be able to have a job related in sales management and to be

To be able to work with my ability to promote and create suggestive selling

Qualification Summary

Having over 6 years of experience in store and retail sales management.

Strong background in every aspects of management including budgeting,

Merchandising scheduling and employee/customer relations.

Wide background in human resources, office management as well as excellent vendor

Relation, coordination and negotiation skills.

PERSONAL BACKGROUND

Birthday : June 8,1985

Age : 32

Height : 5’4

Sex : Male

Civil Status: Single

EDUCATION

BULACAN STATE UNIVERSITY 2006

Bachelor in Elementary Education

Major in Pre - School Education

TALIPTIP HIGH SCHOOL - 1998 – 2002

School P.R.

Fourth Year Class President

Top Student

BAMBANG ELEMENTARY SCHOOL 1992 - 1998

1st Honorable Mention

Consecutive honor student from grade 1 to 6

WORKING EXPERIENCE

PENSHOPPE SAUDI ARABIA – CLOTHING

SALESMAN / VISUAL MERCHANDISER

MARCH 2016 – MARCH 15 2018

Develop, deliver and communicate visual concepts and strategies to promote retail brands,

products and services in-store like boutiques.

conducting research on current and future trends in design and lifestyle,

and associated target market features;

meeting with business, sales managers and retail managers to discuss sales strategies.

creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage;

SUYEN CORPORATION – BENCH CLOTHING AND LIFESTYLE

VISUAL MERCHANDISER

NOVEMBER 2013– NOVEMBER 2015

Develop, deliver and communicate visual concepts and strategies to promote retail brands,

products and services in-store like boutiques.

conducting research on current and future trends in design and lifestyle,

and associated target market features;

meeting with business, sales managers and retail managers to discuss sales strategies.

creating visual merchandising packs to communicate visual guidelines including layout principles, visual dressings and signage;

Visiting braches to coach in-store visual merchandising or sales teams to interpret the

guidelines and training them in the execution of the visual concept.

SUMMIT MEDIA PUBLISHING CO. INC

6thF Robinsons Cyber gate Tower 3, Pioneer St. Mandaluyong City

Magazines/Books (FHM, Cosmopolitan, YES, etc.)

DISTRIBUTOR SPECIALIST

Clients: Direct Distributor partner (Distributor Accounts/Key Accounts)

MAY 2013 – OCTOBER 2013

Central Luzon – Northeast Luzon Area (Cagayan Valley – Tuguegarao)

Manage and supervised assigned area in terms of sales distributions and business development.

Present and sell company products and services to current and potential clients. Establish and maintain

Current client and potential client relationships.

Identify and resolve client concerns.

Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. Plan, organize and implement sales programs to ensure that sales target

Are met. Create sales in a given target or must exceed

Open new accounts.

GRAND ALPHATECH INT’L. CORP. – (GALINCO)

424 GomezvilleSt.Brgy.AdditionHillsMandaluyong City

-Chips Delight(Food)

KEY ACCOUNT SPECIALIST

MAY 2012 – DECEMBER30,2012

BULACAN AREA (Key Account Stores/Distributor Accounts.)SM,Puregold etc.

Duly recognized to manage assigned accounts in terms of sales, distribution,

Collections.

Do daily field work to visit existing accounts and find prospect clients.

Promote and market the products.

Implement marketing activities like samplings,bundlings etc.

Do direct purchased order to the store/selling supervisors.

Monitoring products distributions the quality service in timely deliveries.

Ensure that the products delivered are in good quality and in right quantity.

Do the collection as needed if the accounts is Distributor or secondary.

Monitoring products sales – collect the weekly inventory of merchandisers to anlyze the sales/offtake

for each branches.

To achieve monthly sales target set by the management .

To monitor sales movement,inventory and Customer Service Level on a weekly basis and report the status to Territorry Sales Supervisor and Area Sales Manager.

To monitor monthly sales performance of the designated store as per agreed targets set per account.

To establish good rapport with store/selling supervisor

To ensure agreessive and qualitative implementation of store activities and marketing programs.

Solve the issues and concerns of assigned outles and merchandisers performance.

LAMOIYAN CORPORATION– Km15 West Service Road Paranaque City.

Hapee toothpaste

FIELD SPECIALIST/KEY ACCOUNT SPECIALIST

NOVEMBER, 2010- FEBRUARY 25,2012

SM ACCOUNTS – SUPERVALUE INC./

SUPERSHOPPING MARKET INC./SANFORD/WATSONS

CENTRAL LUZON AND SOUTH LUZON AREA

Assistant of Senior Customer Development Officer (Senior Key Account Manager) and

Do field works in a daily basis in assigned outlets.

Implement trade marketing projects like bundlings,promotions like implementation of push girls,new products, via coordination with the Head Office Buyers (SM Head Office).Collect and Counter sales invoices and pick up sales invoices and other pertinent documents in head office.

Do store visit in a daily basis.

Provide feedback from merchandiser’s performance and competitors activities.

Checking or visiting the horizontal (number of stores assigned) and vertical (the products carried of the store)

Checking products availability,visibility,cleanliness of the products,FIFO (First In,First Out).

Do photo documentation of the display and merchandising of Lamoiyan Products

NESTLE NUTRITION INC.Trend Marketing Inc.

DRUG STORE SPECIALIST (Project Basis)

AUGUST 2010 – NOVEMBER 2010

MERCURY DRUGS 16 BRANCHES

RIZAL PROVINCE AREA

Doing weekly inventory of assigned outlets and submit to Head Supervisor

Purchased order to the store.

Monitoring products availability .

Implement company’s projects like planograms and bundling.

Lead assigned merchandiser in proper merchandising.

RPG-DSI (RUSTANS PROCTER AND GAMBLE – DISTRIBUTION

SERVICES INC.)

MERCHANDISING COORDINATOR

April 2007 – April 2010

MERCURY Drugs/MANSON DRUGS

BULACAN – CAMANAVA-MANILA1-MARIKINA AREA

Perform the Basic Call Procedure.

Visits assigned outlets in a daily basis.

Checking the Distribution,Visibilty,Merchandising and Pricing.

Check the On Hand Distributions – count SKU’s carried or available.

Check the share of shelf (measuring P&G products versus competitors by brands (use by bay-bay,tiles method as estimates, if no tape measure available.

Merchandising – checking the fastest moving SKU’s in the hip to eye level,brands within the shoppers line of sight.Merhcandise the product and replenish in shelves.

Pricing – Check per SKU versus pricelist.Checking the discrepancy versus competitors and report in a call sheet

Present oppotunities and plans about the display and concern to our products.

Aligning with merchandiser

Execute plans and objectives in the outlet if there is something to improve.

Filling up Daily Sales Report before leaving the store.

Create an hip to eye level of the product in order to have fast selling

Monitoring the products availability and create customer satisfaction

CHARACTER REFERRENCE

GLENDA P. GIL

SUMMIT MEDIA PUBLISHING

CO. INC.

(02)451-8888

RYAN ALSONADO

SUYEN CORPORATION - BENCH

093*******

I herewith assure that the information I have supplied above is true and correct upon my knowledge .

ARTHUR R. LITAO



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