JENNYLYN C.CANAVERAL

ADDRESS: Bldg. C Retaj Building Al Saad Doha Qatar

Mobile#: +974********

Email: ac3515@r.postjobfree.com

PERSONAL SUMMARY

A well-mannered, articulate and hardworking customer care advisor who has invaluable experience of providing a professional and efficient service to customers,Able to ensure high levels of customer satisfaction and to exceed their expectation when it comes to customer care. Excellent client facing and configuration skills and a strong team player with an appreciation and understanding of the importance of customer care and I’m looking forward to make significant contribution.

AREAS OF EXPERTISE

Closing sales

Time Management and Planning

Identifying sales opportunities

Marketing

I.T Skills

Client conversation

Academic Qualification:

Graduated of Bachelor of Science in Nursing

Seminars:

Basic Life Support (BLS) & First Aid Training

Johnson & Johnson Contact lens Seminar –held in Dubai (May 26-28,2015)

Luxotica, Silhouette, Rodenstock, Essilor, Seiko lens, etc,.

PERSONAL DETAILS

Birthday : 27 January 1988

Language : English, Filipino

Civil Status : Single

Passport No : EC7537302

Citizenship : Filipino

Religion : Christian

Visa Status : Resident Visa

WORK EXPERIENCES:

WATSONS:

COSMETIC SALE ASSOCIATE

Part-time Job

VINCEMART TRAVEL& TOURS

FRONT DESK OFFICER FOR PASSPORTING AND TICKETING

From February to December 2011

EXCECUTIVE OPTICAL

SALE ASSOCIATE/CASHIER /STOCK CLERK

From February 2012 to March 2013

YATEEM OPTICIAN

SENIOR SALE STAFF

April 2013 up to present

SKILLS AND QUALIFICATIONS:

Customer Service, Marketing Goal, Closing Skills, Self-confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Submits orders by referring to price lists and product literature.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Recommends changes in products, service, and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Provides historical records by maintaining records on area and customer sales.

Contributes to team effort by accomplishing related results as needed.

Jennylyn C. Canaveral

Applicant

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