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Management Human Resources

Grand Rapids, Michigan, United States
January 24, 2018

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Over ** years of experience consulting with business leaders on a wide variety of talent management topics. Trained in the methodologies of organizational development, use of design thinking concepts and a deep knowledge of HR data, systems, and processes. Known for creating global solutions focused on high touch user-experiences that drive corporate performance.


Global Workforce Strategy Consultant 3/14 - Present

1.Talent Management Advisor: Consulting with business leaders on HIPO identification/development, leader coaching, career path development, employee engagement and other talent management initiatives. Serving as a member on a strategic HR team recognized as the SME for competency modeling, organizational design, assessment facilitation, job architecture.

2.Large-scale talent management project experience: Led global process design and implementation for talent management initiatives.

oEvaluate projects and create business case analysis to present to executives.

oGather research from internal and external sources to ensure best practice POV.

oEvaluate and select vendors to provide technological solutions in support of processes.

oLead implementation plan that accommodates a variety of user experiences.

oProvide on-going training to ensure adoption.

oEvaluate effectiveness through process metrics and feedback methods.

3.Technical proficiency

SAP/HCM: Qualification Catalog, Performance Management, Talent Management Specialist functionality, BW Reporting for Talent Management, Competency Assessment, Skills Profile.

oDevelopment of new functionality

oAnalysis of break/fix

oProvide custom solutions to HRBPs to achieve business goals

oCreate testing protocols for HR Shared Services (Cluj, Romania)


oMicrosoft Office Suite, Project Professional, Visio, SoftSim, SharePoint, Smartsheet

4.Recognized as subject matter expert in talent management:

Presented at SAP Insider HR 2014: Case Study: How Steelcase Utilizes Competencies to Drive Business Results

Interviewed at HR 2015 on SAP projects

Interviewed in SAP Profiles Magazine: Steelcase Designs Form-Fitting Talent Management: Global Office Furniture Company Modernizes Workforce Planning

Presented at the Mastering HR & Payroll with SAP Solutions 2016 conference in Melbourne, Australia in May 2016: 1) Performance Review GPS and 2) Improving E.V.P. Through Talent Management Analytics.

Global Workforce Strategy Analyst 7/2008 – 3/2014

Responsible for global performance management process, tools, training, reporting and user support.

Conducted a global competency and job fit analysis to support competency modeling used in recruitment, assessment, and development. Managed qualification Catalog, 360 assessments, Competency Assessment, Skills Profile. Conducted testing, training, and escalation support as needed to support the use of these tools.

Implemented a regulated training system to reduce the risk of exposure and employee injury and track a new development program for Zone Leader development.

Worked with global HR Shared Services to transition assessment cost recoveries and performance management support. Value stream mapping, process documentation, work instructions, training.

Staffing Consultant 6/2004 – 6/2008

Managed the Supplemental Staffing function, including vendor management, validation of independent contractor status, purchase orders, invoice processing and on-site personnel.

Supported recruiting and selection of the salaried workforce: job description development, job postings, interviewing, offer letters, onboarding, candidate tracking and reporting.

Relocation Consultant 10/2001- 6/2004

Managed domestic relocation program. Implemented cost reductions resulting in $1.2 million savings in real estate transactions the first year.

oCreated Domestic Relocation Policy and Details of Transfer

oCoordinated logistics of household goods

oManaged the purchasing and selling of corporate real estate

oConducted Cost of Living analysis and provided subsidies

oDefined tax gross-up criteria

Supported Benefit enrollment, beneficiary designations, I-9 auditing, and the recreation program.

Staffing Administrator 12/2000 –10/2001

Supported the attraction, selection, on-boarding, and exit process

oCreated job postings

oCreated interview guides and conducted interviews

oWrote job offers

oConducted pre-hire background investigations

oConducted orientation

oCreated requisition and applicant tracking systems

oProvided reporting for EEO compliance

oSupported staff reductions through WARN letters, exit interviews and severance packages.

Supported Professional Alternative Career Entry (P.A.C.E.) program: Career Fairs, recruitment, selection, on-boarding.


Master’s in Business Administration 1997

Southwest Missouri State University - Springfield, MO

Bachelor's in Administrative Management, Minor: CIS, Honors: Cum Laude 1995

Missouri State University-Springfield - Springfield, MO


Professional in Human Resources (PHR/CP)

6/2004 -9/2018 Converted to CP in January of 2016


Society of Human Resource Management (SHRM)

2004-06 - Present

Association of Human Resources (AHRM)

2013-07 - Present

Grand Rapids Chapter

Association of SAP Users Group (ASUG)

2008-02 - Present

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