Faten Metri
Tel: 201-***-**** E-mail: *****.*****@*****.***
OBJECTIVE
Skilled professional with extensive experience in the travel industry seeks a challenging and responsible position that offers opportunity for advancements.
EXPERIENCE
Ocean Forest Plaza Hotel – Myrtle Beach, SC March 2014 – January 2015
Front Desk
• Determined guest reservation status
• Registered and assigns rooms for guests
• Coordinated room status updates with the housekeeping department by notification housekeeping of all check-outs, late checkouts, early check-ins, special requests, and day use rooms
• Took same day reservations and future reservations when necessary
• Filed room keys
• Processed guest check-outs
• Performed cashier related functions like posting charges to guest accounts and raising paid out's
• Used proper telephone etiquette
Melty Burger – Yorktown, NY October 2012 – March 2013
Store Manager
• Ordered daily food inventory as needed
• Estimated food costs and profits
• Controlled costs by monitoring quantities of preparations
Tresor Travel – Cairo, Egypt November 2010 – April 2012
Aviation Manager
• Arranged individual and group travel
• Conducted and coordinated air ticketing requests utilizing AMADEUS software
• Supervised three associates to insure accuracy and efficiency
General Tours– Cairo, Egypt October 1998 – June 2010
Ticketing Manager
• Organized air travel for individuals and groups
• Maintained high level of customer satisfaction
• Coordinated air ticketing for customers using AMADEUS software
• Major contributor to overall increase in sales throughout employment
EDUCATION
Egyptair Training Division – Cairo, Egypt
Certificate of
College of Visual Arts – Cairo, Egypt
Bachelor degree of Visual Arts
SKILLS
• Microsoft Word, Excel, PowerPoint, and Outlook
• Bilingual: Arabic oral and written