Customer Service Information Technology
Resume:
Marlon Bautista FEDERIGAN
*** ****** ******, ***. ****, Manila
Mobile No.: 099********
E-mail: ****************@*****.***
Objective:
To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself.
Professional Experience:
IT Specialist
February – October 2017
G&S Transport Corporation (Avis Rent a Car)
Job Description:
Computer Desktop and Laptop Troubleshooting
Installing Ncomputing
Printer and Scanner Troubleshooting
Remote Desktop using TeamViewer
Network Cabling
Customer service support to all stations (ProActive)
Basic programming using PHP
CCTV monitoring
Biometric installation
Preventive maintenance services
Creating Operational sheets (Google drive)
Creating Gmail Accounts
Whitelisting
IP Phone Configuration
Installing Operating System
Skills and Qualification:
Punctual and professional work attitude
Highly trainable and fast learner
Self motivated, initiative, high level of energy.
Organization and prioritization skills.
Accuracy and Attention to details.
Critical thinking, decision-making and problem solving skills
Problem analysis, use of judgment and ability to solve problems efficiently.
Adaptability and ability to work under pressure
Educational Background
Tertiary : University of the East
Recto, Manila
Bachelor of Science in Information Technology
2012 – 2016
Secondary : Elpidio Quirino High School – Manila
Sta. Mesa, Manila
2008 – 2012
Primary : Bacood Elementary School
Sta. Mesa, Manila
2002 – 2008
Technical Skills
VB.Net, Php, C++ Programming
Database Management ( MsAccess)
Computer Desktop and Laptop Troubleshooting
3D Animation (Maya)
Network Cabling
Remote Desktop (Teamviewer)
Personal Data
Date of Birth : September 30, 1995
Age : 21
Height : 5’7
Citizenship : Filipino
Religion : Roman Catholic
Civil Status : Single
Character References
Mr. Gerald B. Fuentes
IT Supervisor
G&S Transport Corporation (Avis Rent a Car)
10/F DMG ctr., Domingo M. Guevara St.
Mandaluyong City, Philippines
Contact No.: +639*********
Email: *********@****.***.**
Mr. Jan Syren E. Cagurangan
IT Specialist
Transwealth Fleet Management Corporation
10/F DMG ctr., Domingo M. Guevara St.
Mandaluyong City, Philippines
Contact No.: +639*********
Email: ************@***********.**
SEMINARS AND TRAININGS ATTENDED
On-The-Job Training (OJT)
Completed 486 hours
Department of Health (DOH)
Tayuman Street, Sta. Cruz, Manila
National Certificate - II
Computer Systems Servicing
September 24, 2016
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