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Customer Service Information Technology

17,000 - 19,000
January 22, 2018

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Marlon Bautista FEDERIGAN

*** ****** ******, ***. ****, Manila

Mobile No.: 099********



To work in a dynamic professional environment with a growing organization and utilize my creativity and innovative thinking for benefit of the organization and myself.

Professional Experience:

IT Specialist

February – October 2017

G&S Transport Corporation (Avis Rent a Car)

Job Description:

Computer Desktop and Laptop Troubleshooting

Installing Ncomputing

Printer and Scanner Troubleshooting

Remote Desktop using TeamViewer

Network Cabling

Customer service support to all stations (ProActive)

Basic programming using PHP

CCTV monitoring

Biometric installation

Preventive maintenance services

Creating Operational sheets (Google drive)

Creating Gmail Accounts


IP Phone Configuration

Installing Operating System

Skills and Qualification:

Punctual and professional work attitude

Highly trainable and fast learner

Self motivated, initiative, high level of energy.

Organization and prioritization skills.

Accuracy and Attention to details.

Critical thinking, decision-making and problem solving skills

Problem analysis, use of judgment and ability to solve problems efficiently.

Adaptability and ability to work under pressure

Educational Background

Tertiary : University of the East

Recto, Manila

Bachelor of Science in Information Technology

2012 – 2016

Secondary : Elpidio Quirino High School – Manila

Sta. Mesa, Manila

2008 – 2012

Primary : Bacood Elementary School

Sta. Mesa, Manila

2002 – 2008

Technical Skills

VB.Net, Php, C++ Programming

Database Management ( MsAccess)

Computer Desktop and Laptop Troubleshooting

3D Animation (Maya)

Network Cabling

Remote Desktop (Teamviewer)

Personal Data

Date of Birth : September 30, 1995

Age : 21

Height : 5’7

Citizenship : Filipino

Religion : Roman Catholic

Civil Status : Single

Character References

Mr. Gerald B. Fuentes

IT Supervisor

G&S Transport Corporation (Avis Rent a Car)

10/F DMG ctr., Domingo M. Guevara St.

Mandaluyong City, Philippines

Contact No.: +639*********


Mr. Jan Syren E. Cagurangan

IT Specialist

Transwealth Fleet Management Corporation

10/F DMG ctr., Domingo M. Guevara St.

Mandaluyong City, Philippines

Contact No.: +639*********



On-The-Job Training (OJT)

Completed 486 hours

Department of Health (DOH)

Tayuman Street, Sta. Cruz, Manila

National Certificate - II

Computer Systems Servicing

September 24, 2016

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