Inside sales and customer service specialist

Christopher Sample

*************@*****.*** **** Hendersonville Road #10, Asheville, NC 28803 904-***-****

Objective

Performance-focused and multifaceted individual, offering broad-based experience in inside sales, retail management and customer service relations. Known for solid work ethic and proven ability to consistently provide excellent customer service. Adept at identifying and addressing business trends as well as form strategic operational plans to solve complex issues. Capable of thriving in high-pressure environments while maintaining a high standard of quality, timeliness and efficiency in all tasks. Seeking a sales or customer service position to maximize abilities.

Education

Florida State University – Graduated 2014

Bachelor of Arts in Psychology

Member of National Society of Collegiate Scholars

Experience

Enterprise Holdings Asheville, NC

Branch Rental Manager 09/15 – 11/17

Managed fleet of over 200 vehicles and 5 employees covering both production and management

Increased sales of ancillary products by 20% year-over-year while exceeding customer service and profitability records

Demonstrated leadership skills in training new employees, leading to the promotion of 5 assistant managers throughout the region

Student Housing Solutions Tallahassee, FL

Leasing Manager 02/14 – 07/15

Trained new hires on effective leasing practices while following Fair Housing guidelines

Continually met weekly and monthly leasing goals

Assisted in leasing procedure from initial inquiries to closing of lease with prospective residents

Skills

Strategic Planning and Analysis

Exceeding Customer Expectations

Revenue Generation

Staff Training and Leadership

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