US Air Force Senior Executive Assistant

ELIZABETH A. GARZA

EXPERIENCE:

October **** to October 2017: BB&E, JBSA Lackland, San Antonio, TX

Provided Senior Executive administrative support to the Air Force Civil Engineer Center Director of Staff (AFCEC/DS) in the areas of organizational transformation and workflow with demonstrated expertise in supporting senior executive level staff. Additionally, provided front office interface with AFCEC visitors. Specific tasks included: providing administrative duties for DS, DD, and DSM; setting up and managing filing plans; scheduling meeting and conference rooms; providing logistics for large meetings and groups; compiling and organizing data; developing/editing/printing PowerPoint presentations; maintaining databases/SharePoint sites. Provided support for weekly Senior Level staff meetings, to include slide consolidation and editing. Distributed, tracked, and closed Air Staff level taskers through Division Workflow. Assigned tasks, monitored progress, collected, edited, and consolidated inputs from seven AFCEC branches. Provided support to various Executive Assistants. Monitored and reviewed timecards using Automated Time, Attendance, DTS, and Production System (ATAAPS). Conducted a high volume of acceptance, distribution, consolidation, and tracking of multiple senior level tasks. Maintained senior leadership calendars and monitored calendars of division staff. Assisted with managing Personnel Records; managing weekly Taskers; preparing the Weekly and Monthly Activity Reports; reviewing ATAAPS entries; managing DTS, suspenses, and workflow; and supporting the task management tool (TMT). Acted as Records Custodian for the Air Force Records Information Management System (AFRIMS). Additional duties included providing DIL duties for daily recording of AFCEC/DS accountability and updating recall rosters. Maintained a government clearance. References: Col C. BonDurant, Col Charles Kuhl, Maj David Jason Murley, Col Garrett Truskett, Gaye Schwarm.

March 2016 to October 2016: Kenjya-Trusant Group, JBSA Randolph, San Antonio, TX

Senior Executive Assistant supporting Air Force Civil Engineering Center -AFCEC/CZOW. Strong emphasis on computer and organizational skills, and communication. Comprehensive working knowledge of all aspects of office and administrative-type procedures. Specific tasks included: setting up filing plans, scheduling meeting, providing logistics for large meetings and groups, compiling and organizing data, developing/editing PowerPoint presentations, maintaining databases/SharePoint sites. Provided support for weekly Senior Level staff meetings, to include slide consolidation and editing. Distributed, tracked, and closed hundreds of Air Staff level taskers through Division Workflow. Assigned tasks, monitored progress, collected, edited, and consolidated inputs from seven branches. Provided reach-back support to various Executive Assistants. Monitored and reviewed timecards using Automated Time, Attendance, and Production System (ATAAPS). Conducted high volume of acceptance, distribution, consolidation, and tracking of multiple senior level tasks. Managed senior leadership calendars. Set-up teleconferences, scheduled conference rooms, call-in numbers, and monitored calendars of division staff members. Handled Personnel Records management, and extensive administrative skills for the Civil Engineer Center for CZOW. Handled weekly Taskers, WAR, RPAs, ATAAPs reviews, suspense management, workflow management and task management tool/personnel support among other duties. Additional duties included assisting with AFCEC/CZOW training requirements/tracking. Records Custodian for AFRIMS. Processed Federal Personnel Actions. Maintained a government clearance. References: Joseph Hockaday, Don White.

August 2010 to Nov 2014: ERP International; Laurel, MD

As a Helpdesk Technician, provided Medical Readiness Decision Support System (MRDSS) and Unit Input Module (UIM) global Helpdesk operations for more than 300 user sites worldwide. Assisted Air Force Medical Service (AFMS) senior leaders, commanders, medical readiness, medical logistics, pharmacy, bioenvironmental sciences, and medical administration users with functional or operational issues and analyses. Provided individualized training to system users. Performed database administration, provided input to user documentation and status reports, and supported worldwide implementation of MRDSS and UIM releases. Assisted with determining readiness and planning requirements; identified and defined data elements, and conceptualized functional user interface and analysis tools for continual system evolution. Highly refined organizational skills; extensive communications experience; office management, database record keeping, and computer publishing expertise; multi-discipline aptitude. Proficient in Microsoft Windows operating systems (NT, 2000, XP), Microsoft Office Suite (Word and Excel), Microsoft Works, Standard Query Language (SQL), DBACCESS, Informix connection clients, Oracle 9i Net Manager, Oracle 9i Enterprise Manager, Microsoft network configuration tools and management of network system files, Corel, Scan Jet, Adobe Publishing. cCnducted Internet research through numerous search engines, and electronic data processing systems. Government Contractor position working a 40 work week. Maintained a government clearance. References: Hardy Ulmet, Marilyn Robinson

August to October 2004 and January 2005 to August 2010: CACI, Inc.; Belleville, IL

As a Helpdesk Technician, provided MRDSS and UIM global Helpdesk operations for more than 300 user sites worldwide. Assists AFMS senior leaders, commanders, medical readiness, medical logistics, pharmacy, bioenvironmental sciences, and medical administration users with functional or operational issues and analyses. Provided individualized training to system users. Performed database administration, provided input to user documentation and status reports, and supported worldwide implementation of MRDSS and UIM releases. Assisted with determining readiness and planning requirements; identified and defined data elements, and conceptualized functional user interface and analysis tools for continual system evolution. Government Contractor position working a 40 work week. Maintained a government clearance.

May 2009 to March 2011: 433rd Aeromedical Evacuation Squadron, United States Air Force Reserve (USAFR), Lackland AFB, TX

As a Medical Material Specialist, managed diverse war-reserve materiel (WRM), operations & maintenance (O&M), and individual issue materiel accounts for large aeromedical and medical agencies. Participated in day-to-day readiness activities; deployed during contingency operations; received professional training and extensive first-hand experience with medical logistics tracking procedures, readiness training, and tracking requirements; and transportation control of deployed materiel assets.

August 1996 to May 2003: Unrelated Employment and Volunteer Positions

In multiple positions unrelated to this technical area, developed and demonstrated applied customer relations know-how in commercial sales, marketing, and customer assistance. Performed commercial payroll management, bookkeeping, inventory tracking, stock status reporting, and dynamic trend analysis. As a commercial sales and marketing associate, maintained superb customer interaction skills and high customer satisfaction ratings. Within volunteer positions, regularly used listening and verbal skills to resolve technical, political, and interpersonal problems among individuals from diverse backgrounds. Organized a golf tournament each year as a fundraiser.

March 1996 to March 1998: 32nd Aeromedical Evacuation Squadron, United States Air Force Reserve (USAFR), Kelly AFB, TX

As a Medical Material Specialist, managed diverse war-reserve materiel (WRM), operations & maintenance (O&M), and individual issue materiel accounts for large aeromedical and medical agencies. Participated in day-to-day readiness activities; deployed during contingency operations; received professional training and extensive first-hand experience with medical logistics tracking procedures, readiness training, and tracking requirements; and transportation control of deployed materiel assets.

August 1994 to March 1996: 59th Medical Group, USAFR, Lackland AFB, TX

As a Medical Logistician, managed diverse WRM, O&M, and individual issue materiel accounts for large aeromedical and medical agencies. Participated in day-to-day readiness activities; deployed during contingency operations; received professional training and extensive first-hand experience with medical logistics tracking procedures, readiness training, and tracking requirements; and transportation control of deployed materiel assets.

March 1993 to March 1994: 433rd Recruiting Squadron, USAFR, Kelly AFB, TX

As an auxiliary USAFR recruiting assistant, provided objective individual guidance and critical career advice through personal observations and interactions in a high-stress environment.

October 1990 to August 1994: 32nd Aeromedical Evacuation Squadron, USAFR, Kelly AFB, TX

As a Medical Material Specialist, managed diverse WRM, O&M, and individual issue materiel accounts for large aeromedical and medical agencies. Participated in day-to-day readiness activities; deployed during contingency operations; received professional training and extensive first-hand experience with medical logistics tracking procedures, readiness training, and tracking requirements; and transportation control of deployed materiel assets.

CLEARANCE:

SECRET (SSBI) January 2005 (ISS)

TRAINING:

DoD IAA CyberAwareness Challenge V3.0 (ZZ133098) (23 March 2017)

Records Custodian (RC) Training (25 Mar 2017)

Annual ADO Mail Management Training (Sept 2017)

Federal Processing Personnel (6 May 2016)

HIPPA Certification

EDUCATION:

High School Diploma, John Marshall High School, San Antonio, TX, 1987

Basic College Courses, San Antonio College, San Antonio, TX, 1987, 1994

USAF Medical Materiel Technical Training Course, 1991

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