Shannon Drake
*** ******* ****, ***********, ** *9697 C: 864-***-**** *********@*****.***
SUMMARY
Qualified and resourceful financial and customer service professional with diverse expertise in banking, distribution and service.
SKILLS
● Proficient in MS Office Suite, Microsoft GP, Factor SQL and SalesPad
● Detail-oriented
● Analytical
● Manages time and multiple tasks well
● Works well independently or as a part of a team
● Excellent customer service skills
EXPERIENCE
09/2017 to 01/2018 Warranty Administrator
Safe Industries – Easley, SC
● Liason between Apparatus manufacturer and customer to insure all warranty service needs exceed customer’s satisfaction
04/2016 to 09/2017 Accounts Payable Specialist
Safe Industries – Easley, SC
● Performed all duties in Accounts Payable using Microsoft GP 01/2006 to 04/2016 Assistant VP Factoring Department Grand South Bank – Greenville, SC
● Managed portfolio of accounts including factoring invoices, processing payments, calculating loan advances and balancing accounts
● Trained new employees, prepared for audits & assisted in departmental marketing
08/1998 to 01/2006 Client Services Manager
Accord Financial – Greenville, SC
● Completed credit checks, verified invoices and audited inventory
● Executed sales calls
07/1996 to 07/1998 Back-up Lead Teller
CCB – Williamston, SC
● Responsible for cash drawers, daily deposits and cash balances in bank vaults
● Identify transaction errors
REFERENCES Al Willimon, President Tonya McCullough, former co-worker Safe Industries MTC Credit Union
Office: 864-***-**** Cell: 864-***-****
Email: **@**************.***