Customer Service Human Resource
Resume:
Deland, FL *****
************@****.***
TERRIE A. HOLLEY
Objective To gain employment in an Administrative position or Human Resources.
Skills & Abilities Maintain confidentiality and discretion, respond professionally to visitors and callers. Communicate verbally with clarity and confidence. Follow instructions properly, remain calm under pressure. Keep thorough files, complete tasks in a timely manner, find and use resources effectively MS Word, Outlook, Excel, Internet/intranet, accurate and fast typing skills
Experience Human Resource Assistant, Summit Packaging Systems, Inc. July 2017-Nov 2017 (Seasonal)
Processed potential employee applications, administered numbers and mechanical tests. Assist the Human Resource Manager with the new hire paperwork, kept training records of employees current, kept. Answered phones, filing, photocopy, responsible for ordering safety and office supplies. Keep files up to date. Helped
With the organization of the Annual Sales Dinner, Shopping for the company’s children’s Christmas party.
Human Resource Assistant, Remington College
February 2016-July 2017
Processed potential employee applications, administered back round checks, entered data into payroll system, maintained employee electronic files. Assisted the Human Resource Generalist and Manager with administrative duties. Sent weekly Fedex Packages out. Answered phones, filing, photocopy, responsible for the ordering of office supplies. Keep files up to date. Posted monthly
Birthday announcements, ordered AA gifts.
Receptionist, Mears Transportation Systems
2015 to February 2016
Greet customers and vendors, answer the main phone to the Exective Office. Sorted and delivered the daily mail. Handled Daily Fedex shipments.
Human Resource Assistant, Summit Packaging Systems, Inc. April 2006-January 2007
Processed potential employee applications, administered numbers and mechanical tests. Assist the Human Resource Manager with the new hire paperwork, kept training records of employees current, kept. Answered phones, filing, photocopy, responsible for ordering safety and office supplies. Keep files up to date. Assist with the Annual Sales Dinner, Shopping for the company’s children’s Christmas party. Customer Service Rep, Summit Packaging Systems, Inc. January 2007 to September 2012
Answered calls coming into Customer Service, assisted customers with any questions, processed purchase orders. Created new business specs and gave customers and our sales team pricing. Scheduled trucks to pick up orders from our plant going to P & G.
Worked with our Racine WI customer service rep and plant Manager in coordinating orders that were made in the Manchester NH plant, so that they could keep their customers up to date on the status of their orders. Answered any questions coming in via phone or emails from our sales team to assist them with Customers questions and/or
concerns. Kept Open order reports, filing, scanning, fax documents, emails, data entry.
Receptionist/Purchasing Summit Packaging Systems, Inc September 2012 to Present
Answer the main switchboard, forward calls to the appropriate person, take and deliver messages for the executive office, greet visitors, handle prospective employees with applications, administer numbers and mechanical test. Assist the Buyer and Purchasing Manager with quote requisitions. Distribute visitor badges when necessary. Sort and distribute daily mail and packages, fill out petty cash forms when needed. Photocopy and collate documents, fax documents, file documents accurately, maintain office equipment and report any malfunctions, monitor, control and order office supplies. Book meeting room. Inform participants, organize catering for meetings. Prepare documents, update the company phone list ( United States, Netherlands, Argentina and Poland ) Keep Reception area neat and clean, maintain and organize reading material. Maintain a daily visitor log sheet.
Education New Hampshire Technical Institute Concord, NH General Studies/Nursing
Hesser College Manchester, NH
Business 9 credits shy of my Associates degree
Leadership Cigna Road Race Team Leader for Summit Packaging Systems 2008, 2009, 2010
Daffodil Days Organizer for Summit Packaging Systems 1999, 2000, 2009, 2010 and 2011
References Lejla Sahdan
Human Resource Coordinator Summit Packaging Systems Inc LSahdan@summit pkg.com
603-***-**** EXT. 154
Christine Sharpley
HR Generalist, Remington College Lake Mary, Florida 407-***-****
*********.********@****************.***
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