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Customer Service Representative

Location:
United States
Salary:
14.oo +
Posted:
January 22, 2018

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Bianca Fraser

Customer service

Marietta, GA ****8

ac34sl@r.postjobfree.com

678-***-****

To use my skills obtained through education and work experience to provide excellent customer service. Abilities:

10 plus years of customer service

Excellent written and verbal communication skills with an eye for detail Very productive in a high volume, high stress, environment Proficient in the use of MS Office

Self starter with a good attitude

Authorized to work in the US for any employer

Work Experience

Server

Taco Mac - Atlanta, GA

September 2017 to Present

Server greeter host expo food runner

Customer Service Representative

State Farm Mutual Automobile Insurance Company - Dunwoody, GA February 2015 to January 2016

Responsibilities

Provided excellent customer service, expressed empathy, and was a team player Customer Service Representative

Comcast-Xfinity - Alpharetta, GA

January 2013 to February 2014

Responsibilities

provided excellent customer service skills day to day to customers, also increased sales by updating products or add- ons.

Skills Used

customer service, sales, team building

Telemarketer

Kma One - Alpharetta, GA

October 2010 to December 2012

I make outbound calls to large companies for IBM and invite the IT Staff to IBM seminars, webinars, and surveying. I ensure great customer service and make sure that the contacts are well informed about the events and are excited to attend.

Server

Buffalos Café Restaurant - Buford, GA

February 2010 to October 2010

I am responsible for greeting, seating, and serving guests. One main responsibility for my job is to make sure that our customers received great customer service. I collaborated with satisfied customers as well as irate customers. My job is to make sure that the orders are correct and served timely. Customer Service Representative

south fulton landscaping - Atlanta, GA

September 2007 to February 2010

Customer Service Professional

I received inbound calls in support of customer needs. My responsibilities included: Communication with major contractors to ensure timely deliveries of landscaping materials, setting appointments with residential and commercial clients. I was trained in the area of retention for customers who wanted to cancel their service. I communicated effectively with irate callers. My goal was to listen and calm the customers down. Daily I answered up to 30 calls. Also, I had to respond to customer concerns via the mail. Server

The Cheesecake Factory - Alpharetta, GA

January 2007 to February 2008

Provided excellent customer service and provided food in a timely manner to guests. Went above aND beyond to exceed customer expectations

Homemaker

December 2006 to January 2007

Server

Papadeaux - Austin, TX

February 2006 to January 2007

Provided customer service went abovery and beyond to exceed customer expectations Server

Outback Steakhouse - Vail, CO

January 2005 to December 2006

I am responsible for greeting, seating, and serving guests. One main responsibility for my job is to make sure that our customers received great customer service. I collaborated with satisfied customers as well as irate customers. My job is to make sure that the orders are correct and served timely. Server

Red Lobster - Charlotte, NC

January 2001 to May 2002

Customer service and exceeding customer expectations Server

O charleys - Alpharetta, GA

June 2000 to February 2001

Exceeding customer service expectations

Education

Communications

Johnson C. Smith University - Charlotte, NC

1999 to 2002



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