Customer Service Microsoft Office

Ranji Reyes Masanque

**** ******* **. ***. ***, Las Vegas, NV 89103 ● 702-***-**** ● ********@****.******.***

Education

University of Nevada, Las Vegas (UNLV) Las Vegas, NV

Bachelor of Science in Healthcare Administration and Policy Dec. 2016

GPA: 3.1

Work Experience

5 Below Creamery Las Vegas, NV

Manager Aug . 2017 – Jan 2018

Educating and traning employees on company procedures and goals

Supervising front and back of the house

Monitoring sales and revenue of business

Innovate Electronics Las Vegas, NV

Manager July 2017 – Dec 2017

Supervising Cellphone technicians

Creating clientele lists and appointments

Providing information and price inquiries of services and productions

National Debt Relief & Law Offices of Robert S. Gitmeid Henderson, NV Feb. 2017 – June 2017

Customer Service Representative

Educating and resolving customer inquires/complaints

Scheduling and editing payment information

Updating banking information of clients

Sunrise Hospital and Medical Center Las Vegas, NV

Intern Sep. 2016 – Dec. 2016

Worked with Fall Prevention Committee

Assisted in implementation of new tools and processed for facility

Ran audits and checked patient environment setting for fall risk factors and prevention

Assembled of purposeful rounding clocks and checked effectiveness of utilization among staffs

Professional Development

Exhibitor at Consumer Electronics Show (CES) Jan. 2016 – Jan 2017

International communicator for business investors and buyers

Advertised and sold prototype models from multiple Chinese electronic companies

Physical Therapist Assistant Volunteer at Kelly Hawkins Sep. 2013

Helped physical therapist with checkup and patient needs Total 150+ hours

Cleaned patients and equipment hourly

Volunteer Staff at Nevada Partnership for the Homeless Youth Mar. 2012

Served as a receptionist for local charity events Total 250+ hours

Set-up and cleaned up post event

Skills

Fluent in English and Tagalog

Microsoft Office Suite Including: Excel, Word, and Outlook

CPR Certified

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