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Medical Customer Service

Port Elizabeth, EC, South Africa
January 21, 2018

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*** ************ ******


Port Elizabeth


Application for position advertised

Dear Sir/Madam

Please see attached my updated resume as I am in the process of relocating to the Sasolburg area and wish to be considered for the position advertised.

I am a 25 year old hard working female with the ability to multi-task, work in a team as well as individually. I am driven, honest, reliable and independent. I currently have a Grade 12 certificate, First aid level 3, Basic Ambulance Assistant training, Fire Marshal training and have a Code B driver’s license. I have experience in Reception, Administration, Data capturing, COID Act knowledge & experience, Medical billing with good knowledge of ICD10 codes, tariff codes and Nappi codes.

Should you require any other information,please do not hesitate to contact me on the details provided.

Yours sincerely

Kares McCarthy

073******* / 083*******

Skype – karesm1803


Account Administrator


To be a part of an organization that will give me the opportunity to develop and implement my professional skills and eventually grow with the organization and also assist the organization in achieving its objectives.


Customer service, Data capturing(high volumes), Client services, Ability to work independently as well as in a team. Good communication skills, Driven, Hard-working, Multi-task, Computer literate, Flexible and adaptable Strong personality and “can do” attitude, Experience in Medical practice administration,.Umehluko and Government Gazette knowledge & the COID Act.Familiar with Medical terminology, ICD 10 codes & tariff codes

Academic Qualifications

Sanctor High School – Grade 12 (2009)

Goodsam Training – Basic Ambulance Assist. (2010)

Employment History

CompSol -Account Administrator (Jan 2016 – current)

-Data capturing – processing claims received from medical practices

-Medical reports assessment (to ensure that all paperwork complies with the specific discipline and COID act)

-Client liaison

-General Administration

-Credit control duties

-Special projects

-Maintain & Establish good client relationships

-Age Analysis for practices assigned to me

-Fire Marshal

Weigh-Less–EC Branch Assistant (April 2015 – Jan 2016)

-Data Capturing(Group trackers,Venue trackers,Daily figures)

-Reception duties


-Handling of petty cash

-Completion of daily attendance register -Completing & ordering of stock and office supplies

-Training of new staff member

- Creating agendas & memo’s for staff meetings.

-Taking minutes

Dr Lester Muller inc.–Receptionist(April 2012 – April 2015)

-Meeting and greeting Clients and medical reps.

-Billing Medical accounts

-Reception duties



-Ordering of medical supplies and medication

-Handling medical aid account queries.

-Dispensing under supervision.

ESS MEDICAL-Basic Ambulance Assistant(Prior 2012)

-Medical assistance


-Monitoring patient vital signs

-Transporting patients to medical institutes.


Weigh-Less :Robyn Dougans – EC Regional Manager

:073 6184 939

Dr LC Muller inc.: Zuleka Muller – Practice Manager

:041 *** ****

ESS MEDICAL:Sedrick Nieuwfeld – Basic Ambulance Assistant

:072 9688 374

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