Customer Service Medical /// PCT, CHT, Companion and great person :)

CAREN E. HIPP

** ******* *****

Bohemia NY *****

516-***-**** Cell

**************@*****.***

I have over sixteen years experience in the medical and professional fields, specializing in customer service and compassionate patient care.

SKILLS

● Experience in both In-Patient and Out-Patient care in dialysis units including ICU and MICU including cannulation.

● Working closely with the Radiologists to organize the workload and distribute films and reports to outside medical facilities and patients.

● High degree of customer service skills including dispute resolution.

● General office skills: shipping, receiving, basic accounting, and filing. COMPUTER SKILLS

● Proficiency in Windows, Intergy, Camberly, QuickBooks Pro, Word, Excel, Outlook, Explorer. EDUCATION

2003 Queens college Queens, NY

Continuing Education Medical Assistant Program

2001 Health Care Training Center

Hempstead, NY

Certified Hemodialysis Technician

1992-1994 Nassau Community College

Hempstead, NY

Liberal Arts study

EMPLOYMENT HISTORY

10/11-05/14 Dial America Incorporated North

Charleston, SC

● Call Center agent in shared program dealing with issues From credit cards, tufts medical and charity organizations 9/05-7/11 New England Health Enterprises

Wellesley Hills, MA

● Phlebotomist, Administrative Duties, Insurance Verification 9/05-8/11 B oston Health Care System V.A. Hospital

● Licensed Dialysis Technician /Phlebotomist/Prepared Specimens 1/03-Present Total Health Care Staffing

Bellmore, NY

● Various Hospitals, Nursing Home and Lab Centers

Dialysis machine/Patient Care Technician/Phlebotomist 3/05-8/05 3/05- 9/05 Ranstad Staffing Agency St. Petersburg, FL

● Ceridian Cobra continuation services

12/04-3/05 RADS Mobile Radiology and EKG

Clearwater, FL

● Medical Customer Service and Dispatch

1/02-1/03 Huntington Artificial Kidney Center

Freeport, NY

● Patient Care Technician

2

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