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Customer Service Supply Chain

Location:
Mecca, Makkah Province, Saudi Arabia
Posted:
January 21, 2018

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Resume:

CURRICULAM VITAE

RAVI SHEKHER GIRI

DOB: May **, 1982

Languages: English, Hindi and Arabic

E-mail: ac34cs@r.postjobfree.com

Mobile No: +966-**-******* (KSA)

+91-817******* (India)

OBJECTIVES:

To be at a position requiring innovation, challenging employment that will utilize my professional skills and offer advancement opportunity. To contribute my best and provide a positive synergy to the organization I work for.

PROFESSIONAL PROFILE:

MBA-Logistics Supply Chain Management with over 9 Years of extensive experience in Logistics, Procurement, Custom Regulations, Coordination, Customer Support Service and Documentation.

Keen planner and strategist with a flair for adopting innovative methods for achieving customer base and designing effective tools for customer satisfaction, team building and market shares development initiatives.

Having the commercial and visual awareness to manage profit and loss and ultimately increasing branch profitability.

KEY SKILLS:

Well versed with full cycle of Sea/Air/Land Freight Forwarding operations and documentation.

Computer knowledge of MS-Office Packages, Microsoft Outlook, ERP, ORACLE, INTTRA, Citrix Access.

Well versed with the knowledge of “INCOTERMS”, trade lanes & worldwide ports.

Well versed with Terminal handling & Inland haulage charges of rail & road transportations.

Professional level Communication & Interpersonal skills to provide services to client and agents.

Proactive, Conception thinking, Team player & Excellent numeric accuracy.

Ability to work on multi-tasking jobs with high energy and resilience

Ability to coordinate efforts/resources within and across boundaries to deliver goals.

AREA OF EXPERTISE:

Management Disciplines

Customer Service

Resource Management

Risk management

Marketing

Health & Safety

ORGANIZATIONAL EXPERIENCE:

Faisal M.Higgi & Associates Co.Ltd, Jeddah KSA

Shipping/Operation coordinator – 16th June 2012 – Present

Faisal M. Higgi & Associates Co.Ltd., K.S.A is a well-known “International Marine Purchasing Association” in K.S.A. for Local and International Ships.

Role in the organization:

Coordinating and monitor supply chain operations for Ship’s/Projects spare parts.

Utilizing logistics IT to optimize procedures.

Ensure premises, assets and communication ways are used effectively.

Keep logs and records of warehouse stock, executed orders etc.

Prepare accurate reports for upper management.

Supervise route movement of outgoing and incoming shipments at, trucking, and Sea and airline terminals.

Coordination with worldwide offices for appropriate information and smooth documentation flow.

Maintaining communications with vendors, receiving and verifying the accuracy of shipments.

Receiving and deliver Seafreigh/Air/Land freight and arrange delivery to vessels in Jeddah Port.

Send MIS report to Owners/Client about shipments.

Maintain Data for all services in ERP system as well as maintaining File.

Savino Del Bene Global Logistics & Freight Forwarding Co.Ltd, New Delhi India

Logistics Coordinator –July 2010 – June 2012

Savino Del Bene Global Logistics & Freight Forwarding Co. headquartered at Italy, is a well-known integrated Logistics provider organization. It has a large number of fleet to operate worldwide with many terminal facilities in world’s different cities and strong relationship with many shipping Lines.

Role in the organization:

Handling worldwide nomination sea/Air/Land export shipments (Like Maruti Suzuki India Ltd., Green ply Industry Ltd., Graziano Transmission).

Handling worldwide Ex-works Shipments.

Coordination with Sea/Air/Land Export/Import customers’ viz. Shipper/Consignee, Forwarder, Custom House Agent as well as Transporter.

Liaise with shipping lines / Airlines / Vehicle operators and Inland Container Depot.

Update customer with container booking (with different shipping lines), loading/Unloading status of the containers, Vessel planning and shipped On Board of the shipments.

Prepare shipping documents - Bs/L, Shipper Invoice, Overseas Invoice and Credit/Cash Invoice.

Receive Liner invoices and make settlement of invoices with Finance/Account dept.

Prepare & sending Shipping Instructions, Pre-alerts, ISF details (to destination Ports for USA).

Coordination with worldwide offices for appropriate information and smooth documentation flow.

Send MIS report to Owners/Client about shipments.

IIC Container Line Ltd. New Delhi India

Sea Export Executive –Sep 2008 – July 2010

IIC Container Line Ltd. is a well-known NVOCC company headquartered at Kolkata, India.

Role in the organization:

Handling documentation and Container operations.

Coordination with Sea Export/Import customers’ viz. Shipper/Consignee, Forwarder, Custom House Agent as well as Transporter.

Liaise with shipping lines / Airlines / Vehicle operators and Inland Container Depot Update customer with container booking (with different shipping lines), loading/Unloading status of the containers, Vessel planning and shipped On Board of the shipments.

Prepare shipping documents - Bs/L, Shipper Invoice, Overseas Invoice and Credit/Cash Invoice.

Prepare & sending Shipping Instructions.

Coordination with worldwide offices for appropriate information and smooth documentation flow.

Prepare and send MIS report to Owners/Client about shipments.

Prepare and Maintain Files for each Container.

PROFESSIONAL QUALIFICATIONS:

MBA-Logistics & Supply Chain Management from “University of Petroleum & Energy Studies” Dehradun, India.

Certificate course in “Chinese communicative” language from “Rama Krishna Mission Institute of languages”, Kolkata in 2008-09.

EDUCATIONAL QUALIFICATION:

Graduation in Art Stream (B.A.) in 2002 from D.D.U. University Gorakhpur (India).

STRENGTHS:

Self-belief and commitment.

Logical thinking and quick analysis of situation.

Working with team and to motivate others.

Adaption quality of multi-cultural society.

Accept criticism positively.

HOBBIES:

PLAYING Outdoor Games & Reading News.

PLAYING Piano & Listening Music.

PERSONAL DETAILS:

Father's Name

Mr. Ram Subhag Giri

Local Address

Permanent Address

Language (Speak

Mob. No.

Al Salaam Business Center, 2nd Floor, Office no.302

Al-Boghdadeyah Dist, Jeddah 21541, K.S.A.

Mohammedpur Alias Jungle Babban, Ramnagar,Campierganj

District- Gorakhpur PIN-273158, State-Uttar Pradesh, India.

English (Read,Write, Speak),Arabic (Speak) Hindi (Read,Write,Speak).

+966-********* (K.S.A.), +91-817******* (INDIA)

Marital Status

Married.

Passport

H6722544 Dt. 09.10.2009 issued by U.P. (Lucknow) Authority

E-mail

ac34cs@r.postjobfree.com

I hereby declare that all the information furnished above are true and correct to the best of my knowledge.

Date: 10TH Jan 2018

Place : Jeddah, K.S.A Ravi Shekher Giri



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