VENKAT S ANTHRAGAM

ac34bm@r.postjobfree.com

(*04) - 635 - 9374

EXPERIENCE SUMMARY:

13+ Years of experience working as a Guidewire SME, and Senior QA Lead Guidewire Functional Consultant in Software implementations including 9+Years of Guidewire experience. My industry focus has primarily been on P&C Insurance, Guidewire Products (Policy Center 6.0, 7.0 / Claim Center 3.1, 5.0, 6.0, 7.1 / Billing Center 6.0, 7.0), Portal Q&B, Digital Applications using Smart Phones/Tablets/IPad/Mac, etc and PEGA application.

I have also served Clients in Financial Banking and Life Insurance sectors.

2013 Sep - Presently employeed with MARLABS as a Guidewire Consultant

8 Years Experience with CAPGEMINI as a Test Lead and Onsite Coordinator

Well Experienced on Software Testing in AGILE Implimentation Methodologies

Worked on 6 Guidewire implementations on PC/BC/CC at various Client locations and supported Business users from inception to post-production on system issues

Strong Business background on GUIDEWIRE Policy Center, Billing Center and Claim Center Configuration and Integration, Insurance Services such as P&C (Property&Casualty), Personal/Commercial Auto, Home, Umbrella, Dwelling, Workers Compensation, Liability, Property Damage (Commercial and Residential), etc

Worked on Integration points are Address Standardition, Prefill, NJBIA, Rating Territory, VIN, MVR, DHI, CLUE, CAP, Credit Score, FIS, Lienholder, Billing Instructions, OnBase

Worked on Document (Form) Packages validation for Personal Auto/WCU/HUD

Methodical knowledge on Document Package process-ESB/DATE/xPression/Queue for Batch/OnBase/MQ/Agile Point/Solimar/Printer

Portal Quote & Buy, CSS, Digital Applications such as Smartphone /IPad/Tablet/Mac

Experience on testing Web application through Saucelabs on various Operating Systems / Browsers IE, Google Chrome, Firefox etc

Experience with both Windows and MAC platforms for Portal Quote & Buy

Supported Underwriting, Engineering & Premium Audit groups

Excellent knowledge of writing Test Scenarios, Matrix, Test Conditions, Test Cases

Worked on Product Model Testing, System Testing, and Integration Testing

Experienced in defining Test Plan and Test Strategy and leading testing for several large scale Guidewire implementations on Configuration and Integration

SME (Subject Matter Expert) on Guidewire Policy Center/ClaimCenter/Billing Center

Actively involved in Model Office, UAT Testing and Co ordinated with Business team

Conducted training sessions for Business Users, Technical Users and Stake Holders

Experience in UNIT Testing in XML Automation on PEGA Application using SOAP UI

Good experience on BPT Frame work Automation testing on Guidewire Products

Leading Experience on Stabilization testing phases are Surgical, E2E Business Process, Complex Scenario, Model Office and UAT Testing, etc.

Prepared Project Estimates as per the requirements and worked on all the Testing Project Deliverables

Analyzed OCM (Operational Change Management) Flows, created End to End, and Complex Scenarios for several Guidewire Configuration and Integration projects

Experienced in defining the Process between System Testing and Automation Team

Hands on experience on Test Management Documentation

Project Lead, Test Lead, Onsite-Offshore team management and part of the Testing Centers Of Excellence (T-COE)

One of the Learning & Culture Trainer in Cap Gemini on Guidewire Claim Center, Policy Center (Property and Casualty) and Billing Center, HPALM Quality Center and Testing Agile Methodologies.

Defect Tracking HPALM QualityCenter 11, JIRA, RALLY, Team Track, Test Director

Worked on Data Base Conversion, Mainframe, AS400, PeopleSoft Application, and Production Database to find out the resolution for the Production Defects

Involved in Block Box, WhiteBox, UNIT, Smoke, Sanity, Adhoc and Regression Testing

Worked as a Defect Co-Ordinater (Defect management) for several projects

Worked on all stages of Softwire Development Life Cycle (SDLC) and STLC

involved in the Production support for more than 2 years on the Guidewire Policy Center/ Billing Center for Auto/HUD/WCU/Q&B Portal.

Exposure on Selenium, QTP, and Rational Robot functionality

Experienced on Blue Print Requirement Center Tool for Use Case creation

Excellent problem solving skills with a strong technical background and leading the team to meet tight deadlines and work under presure

Excellent Communication, Presentation, Interpersonal skills, and Quick learner

Prepared Documentation and shown Presentation on XML Automation Tool to Assurant Client, Travel Insurance Client, PM, DM and testing head in Capgemini.

Participated in Software related Seminars (Tech Fiesta) and presented the XML Automation Tool in Capgemini

Submitted a white paper on GUI Testing for internal process group.

Accelerators:

Blue Print Requirement Center Tool for Use Case creation

BPT Frame work in Agile Testing Process

XML Automation Tool using SOAP UI on Unit Testing

PEGA Automation Tool

Education:

B.Tech (Computer Science & Information Technology) in April 2003 at J.N.T.U – India

Certifications:

HP ALM Quality Center

Quick Test Professional

Brain Bench Software Testing

Expertise and Skills:

Operating System: MS-DOS, Windows 95/98/NT/2000/XP, MAC and UNIX

Bug Report / Tracking: HPALM Quality Center, JIRA, RALLY, TeamTrack,Test Director

Environment: Client Server & Web Environment

Functional Testing Tools: XML Automation, PEGA Automation Tool, QTP, Selenium

Data Base: MS-Access, SQL Server, RDBMS, TOMCAT and DB2

Internet Tools: HTML,DHTML,XML

Languages: C, C++,VB 6.0, JAVA, Main Frames,TSL and SQL

Other: MS-Office, XP, Visio, Flash and Photo Shop and Excel.

Work Experience:

SME and Senior QA Lead

NJM Insurance, Trenton, New Jersey Sep 2013 - Present

Project Description: Guidewire Policy Center 7.0 and Billing Center 7.0

NJM Insurance Company offers Commercial auto, Personal auto, Workers'Compensation, Homeowner's, Flood, and Umbrella insurance and does business in NJ, PA and NY states. They are replacing the existing Policy and Billing System with the new version of GuideWire Policy Center & Billing Center Application which provides enhanced functionality and capabilities. This initiative will implement version 7.1 of Policy Center/Billing and transform the way in which Policy Application is used today. Re-Engineer business processes to fully leverage Policy Center capabilities to improve the Total Policy Outcome and upgrade Guide Wire technologies. This is a CORE project implementation in Agile Methodologies.

We successfully implemented Policy Center & Billing Center for New Jersey and Pennsylvannia

Roles and Responsibilities: SME and Senior QA Lead

Worked on different products / applications in NJM Insurance such as Personal Auto, Billing, Home, Umbrella, Dwelling, Workers Compensation, Documents, Portal Quote & Buy, CSS, and Digital Applications such as Mobile/IPAD/MAC, Desktops using Saucelabs on various browsers and involved in Production support for more than 2 years

Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS

Created the Testing Methodologies and execution process documents

Worked on Project Estimates and detailed testing planning

Created the Automation and Integration Plan for the Co-ordination with Manual Team

Analyzing BRs (Business Rules) and BPF(Business Process Flows ) and created the End to End Scenarios and identifying issues in the specs

Created the Complex Scenarios on the Guidewire Policy Center Integration Points

Preparing Test Data & Maintaining Test Cases, Test scenarios in HPALM.

Finalizing Approach for Business Rule Testing and Integration Testing

Created Test Plans for each User Story and get it reviewed by Product Owner

Uploading all the test cases into HPALM QC and prepared the execution plan

Reviewing all the Defects and assigned to development team in ALM Quality Center.

Involved in Detection and Retesting of Defects.

Analyzed Defect leakage from Sprint testing to SIT and prepared the Traceability Matrix

Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly

Coordination with QTP and INTEGRATION teams and responsible for the testing Status report on every day

Extensively performed manual testing process to ensure the quality of the software

Actively involved in SIT testing and Co ordinated with Business team

Environment: Guidewire Suit, Policy Center 7.0 and Billing Center 7.0, SQL Server, HPALM Quality Center 11, JIRA, RALLY and SharePoint.

Stabilization Senior QA Lead

Citizens Insurance Jacksonville, FL Nov 2012 – Aug 2013

Project Description: GuideWire Claim Center 7.1 and Policy Center 7.1

Citizens is a not-for-profit, tax-exempt government corporation whose public purpose is to provide insurance protection to Florida property owners throughout the state. They are replacing the existing Claims(CTS) Application) with the new version of GuideWire Claim Center Application which provides enhanced functionality and capabilities. This initiative will implement version 7.1 of Claim Center and transform the way in which Claims Application is used today. Re-Engineer business processes to fully leverage Claim Center capabilities to improve the Total Claim Outcome and upgrade Guide Wire technologies. This is a Agile implementation project

Roles and Responsibilities: Lead QA and SME

Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS

Created the Stabilization Testing Methodologies and execution process documents

Worked on the Project Estimates and detail testing planning

Created the Automation Plan for the Co-ordination with Manual Team

Created the Integration Traceability Matrix for the Co-ordination with Manual Team

Analyzed OCM (Operational Change Management) Flows and identifying issues.

Wrote and Reviewed End to End Scenarios across the Claim Center Application

Created Complex Scenarios on the Guidewire Claim Center and Integration systems

Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Point.

Conducted functional Walkthrough and Peer Reviews of Test Scenarios and Test Cases among the Team Members.

Created Test Plans for each User Story and get it reviewed by Product Owner

Uploading all the test cases into ALM QC and prepared the execution plan

Reviewing all the Defects and assigned to development team in RALLY.

Involved in Detection and Retesting of Defects.

Analyzed the Defect leakage from Sprint testing to Stabilization testing and prepared the Traceability Matrix

Involved and helped Client in Model Office and UAT (User Acceptance Testing)

Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly

Coordination with QTP, INTEGRATION and CONVERSION teams and responsible for the testing Status report on every day

Extensively performed manual testing process to ensure the quality of the software

Environment: Rally, GuidewireSuite, Daptiv. SQL Server, ALM Quality Center, Repository

Senior QA Lead

Amica Lincoln, Rhode Island Nov 2011 – Oct 2012

Project Description: Guidewire Policy Center 7.0

Amica Mutual Insurance Company offers Auto, Homeowners, Marine, and Excess Liability insurance and does business in all states, except Hawaii. Capgemini is providing automation and manual testing services to Amica’s Guidewire PolicyCenter implementation. Capgemini is responsible for the following testing phases in PolicyCenter implementation which is critical to Amica’s business needs.This is a customized application based on Guidewire Policy Center 5.0

Roles and Responsibilities: Team Lead

Prepared Test Plan, Test Strategy and Kick Off Deck in the AGILE PROCESS

Created the Testing Methodologies and execution process documents

Worked on the Project Estimates and detail testing planning

Created the Automation and Integration Plan for the Co-ordination with Manual Team

Analyzing BRs (Business Rules) and OCM (Operational Change Management) Flows and created the End to End Scenarios and identifying issues in the specs

Created the Complex Scenarios on the Guidewire PolicyCenter Integration Points

Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Points.

Conducted functional Walkthrough and Peer Reviews of Test Scenarios and Test Cases among the Team Members.

Onsite/Offshore Coordinator for the entire project

Conversion testing for Amca # and Policy #

Finalizing Approach for Business Rule Testing and Integration Testing

Created Test Plans for each User Story and get it reviewed by Product Owner

Uploading all the test cases into ALM QC and prepared the execution plan

Reviewing all the Defects and assigned to development team in ALM Quality Center.

Involved in Detection and Retesting of Defects.

Analyzed the Defect leakage from Sprint testing to Stabilization testing

Prepared the Traceability Matrix

Effectively participated and helped to the Client in Model Office and UAT (User Acceptance Testing)

Tracking the Project status effectively and escalating all the issues on time and get it resolved quickly

Coordination with QTP and INTEGRATION teams and responsible for the testing Status report on every day

Extensively performed manual testing process to ensure the quality of the software

Environment: Guidewire Policy Center 7.0, SQL Server, Quality Center 10, Clear Quest and SharePoint

Senior QA Lead

Liberty Mutual Insurance November 2010 – October 2011

Portsmouth, New Hampshire

Project Description: GuideWire Claim Center 6.0

Liberty Mutual is an Insurance (top 3 in US) carrier who specializes in Personal Auto & Homeowners. They are replacing the Claims Work Bench with the new version of GuideWire Claim Center Application which provides enhanced functionality and capabilities. This initiative will implement CC version 6.0 and transform the way in which Claims Application is used today. Re-Engineer business processes to fully leverage Claim Center capabilities to improve the Total Claim Outcome and upgrade Guide Wire technologies. Auto and Property lines of business supported by Claim Center at the time of deployment will be impacted by this project

Roles and Responsibilities: Team Lead and SME

Analyzing functional specifications along with the Team in AGILE PROCESS

Worked on Guidewire Claim Center Integration Points

Writing and Reviewing Scenarios and identifying issues in the specs

Incorporated review comments received from the clients.

Created the E2E and Complex testing scenarios across the system

Creating and Debugging the BPT Test Plans & logging defects

Preparing Test Data & Maintaining Test Cases, Test scenarios in Share Point.

Functional Walkthrough and Peer Reviews of Test Scenarios and Test Plans among the Team Members.

Analyzed and Reported Defects through ALM Quality Center10.

Involved in Detection and Retesting of Defects.

Effectively participated along with the Client in Model Office and UAT

Extensively performed Manual/BPT testing process to ensure the quality of the software

Environment: Guidewire Claim Center 6.0, Guidewire Claim Center Studio, Windows XP, IBM RAD v7, Liquid XML Studio 2008, Microsoft SQL Server 2000, Microsoft Visual SourceSafe, Tomcat, SCRUM, Web services, Enterprise Architect.

Senior QA Lead and On Site Co ordinater

CNA Insurance – Chicago Jan 2009 - Oct 2010

Project Description: Guidewire Claim Center 5.0/ Policy Center 5.0/Billing Center 5.0

The new version of Guide wire Claim Center provides enhanced functionality and capabilities. This initiative will implement version 5.0 of Claim Center and transform the way in which Claim Center is used today. Re-Engineer business processes to fully leverage CC capabilities to improve the Total Claim Outcome and upgrade Guide wire technologies. All lines of business supported by Claim Center at the time of deployment will be impacted by this project

Environment: Guidewire Claim Center 5.0, Guidewire Claim Center Studio, Windows XP, IBM RAD v7, Liquid XML Studio 2008, Microsoft SQL Server 2000, Microsoft Visual SourceSafe, Tomcat, SCRUM, Web services, Enterprise Architect.

Senior QA

MSA Insurance - Jacksonville, FL May 2008 – Dec 2008

Project Description: (CONFIGURATION, INTEGRATION): GWCC 3.0 & 4.0

The project objective is to integrate various Vendor Systems listed below with MSA Claim Center by developing Integration Components, by automating the interaction between multiple systems, thus replacing the existing manual processes in place.

Environment: Guidewire Claim Center 3.1.4.2, Guidewire Claim Center Studio, Windows XP, IBM RAD v7, Liquid XML Studio 2008, Microsoft SQL Server 2000, Microsoft Visual SourceSafe, Tomcat, SCRUM, Web services, Enterprise Architect.

Team Lead QA

Testing Practice Guidewire (T-COE) Nov 2007 - April 2008

Project Description: Guidewire Policy Center 3.0 / Billing Center3.0/ ClaimCenter3.1

As a T-COE team is doing a POC on GuidewireSuit-PolicyCenter/BillingCenter/ClaimCenter implementation - Policy Admin, BillingPayments and Claims process management system an enterprise software application that fills the gap between claims accounting systems and point solutions for decision support. It manages the claims process from first notice of loss through execution of financial transactions, including the payment and setting of reserves.This project deals with understanding the Guidewire products PolicyCenter / Billing Center /Claims Center and creating a Use Case model in the Blueprint Requirements Tool and subsequently generating the test scenarios from the tool to help in preparing test cases. Blueprint Requirements Center is a product for defining, simulating and validating requirements for software development projects.

AIG Auto Insurance - Lead QA_UNIT Testing PEGA July 2006 – Oct 2007

Project Description: AIG-XML Automation: AIG Insurance provides Personal Auto Insurance in 34 different states in U.S. Currently AIG expanding into 6 more new states every quarter. Cap Gemini is selected as sole vendor to support all the testing activities for all these AIG applications. As part of this project Cap Gemini is responsible for Manual Testing, Automation Testing and XML Automation testing. Environment: Pega, AJAX (Asynchronous JavaScript and XML) and Main Frames.

21st Century Insurance –QA Tester Jan 2006 – June 2006

Project Description:The application was Client Side Intranet based Insurance Application called REPVIEW which is being used by 21C Customer Service Representatives. The CSRs use it to make policy level amendments. The Aim of Legacy Re-platform project was to transfer Legacy Data (Flat file system) to DB2 Relational Data base system. For Testing this Legacy Re-platform Execution Project was initiated. MR2 (Maintains Release) Project is an ongoing Project to test the PDR’s (Production Defect Report).

Environment: Intranet application with Front end as Java and Back end as Main Frame DB2. Operating System: Windows 2000/NT, Windows XP.

President’s Choice Financials-QA Tester June 2005 – Dec 2005

Project Description: President Choice Financial is a leading financial organization in Canada dealing with Retail based services. One such product is Travel Insurance. The Project was on testing end to end scenarios involved when applying for Travel Insurance.

Environment: H/w: Pentium IV, O/s: Windows 2000, S/w: ASP.NET, Backend: Mainframe

HSBC BANK---QA Oct 2004 – May 2005

Project Description: A Fortune 500 US Company is a pioneer in Lending Systems. Among various services that HSBC provides in more than 60 countries. HSBC has recently teamed up with Household. The HSBC-Household with its flag ship product VISION Application (Consumer Lending) provides an exhaustive consumer lending banking operations to its various offices located in North American and South America.

Environment: UNIX, Sybase, PowerBuilder 6.5, C, IBM MQ-Series, IMS DB/DC, CICS

QA Tester

American Commerce Insurance Company Jan 2004 – Sept 2004

Project Description: A system upgrade initiative for the American Commerce Insurance Company (ACIC) is being undertaken to achieve the following business objectives:To support one processing system for Non-Massachusetts multi-state business written across the Commerce Group companies.To simplify the ongoing maintenance and enhancements needs.To reduce the data integrity issues with the current ACIC processing system

Environment: AS/400, DB/2, JWALK and Windows XP.

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